Lemongrass Thai Grill

One of the worst instances of customer service. We all had ordered different items and had questions about the menu. Waitress seemed lost in our world and did not care. She mixed up the orders and one of the colleagues requested what she had ordered. her food was not brought for 10 mins and when she asked, owner said why did you change your order? He was rude and told he did not care if we ate there or not. Food was not that great either. Lantern close by is 1000% times better.

Miso soup: a little heavy. Tasty.
Spring rolls: sweet and delicious
Chicken pad Thai: a little dry.
Overall, not bad for takeout. I wasn’t wowed, but enjoyed it.

if you have absolutely no other options… it’s doable (ie you wake up at 11 am craving thai and no other restaurant is open to order on seamlessweb)

I was really in the mood for tom ka gai soup and decided to give this place a shot. On the plus side, my delivery order arrived very quickly. While the soup wasn’t bad per se, it definitely did not constitute the normal tom ka gai. It was more like someone took coconut water instead of coconut milk, added some curry paste from a tube, threw in some random veggies (think cucumber) and chicken strips, put it on the stove for 10 minutes and called it a day. It doesn’t take a chef to do that.

This place is NO NO NO. They really screw up things. My pad thai is badly screwed up. It does not taste anything… really and when I called up a Women keeps saying. Delivery or pickup. Delivery or pickup… she don’t know much english either and don’t know anything else

It is a rare Thai restaurant that screws up your Pad Thai. In my opinion, this is usually a safe dish to order. the chef forgot something major. I was hungry and still was not able to eat more than a few spoons. not good!

I decided to try a different thai place for delivery tonight. I am generally a ‘Land’ loyal, but order from there so frequently that I thought it was worth trying another for variety’s sake. This really sounds like I am setting myself up for disaster. I ordered 2 apps: chicken satay and a salad, and one of my favorite foods in the world; mango sticky rice. I must admit, the chicken was actually excellent. Slightly crispy with the standard peanut dipping sauce. The salad was also good– the expected basic thai salad. The mango sticky rice was the disappointment I’d set myself up for with my unrealistic expectations. Land has spoiled me and this proved it. This was simply a mound of sticky rice, which was decidedly more mushy, less sticky, with sliced not-​quite-​ripe mango and sesame seeds. NO amazing delicious coconut tapioca milky goodness to pour over the top! Oh, so sad. So boring. So overpriced at $ 7 for plain rice and mango? What? That ridiculous. I’m sorry Land. I will not stray again.

If there is one thing I absolutely can’t stand, it’s being lied to. And if there’s another thing I can’t stand, it’s not having food when I’m supposed to be having food. I get cranky! Both of these things happened to me today, and it is all Lemongrass Grill’s fault.
SeamlessWeb sent me a $ 5-​off promo code, so I ordered a Pad See Yew from Lemongrass. I love Pad See Yew! My estimated wait time was just 15 – 30 minutes, and I thought to myself, «Self, that is sweet, because we are starving.» Forty minutes later there was still no food, and I was even more starving, so I gave LG a call. Dude said it would be 10 more minutes. Fine, I said.
Lies! 20 more minutes went by, and still no food. My blood sugar began to drop, and I may or may not have begun to hallucinate. I scoured my desk drawers for something to tide me over, coming up with nothing but a sad little Lindt chocolate from Christmas, possibly??? I called again, and was told «just a couple of minutes.» More lies!!!
After another 25 minutes went by, it was all I could do not to call again and be like «Look, have you or have you not MADE MY FUCKING FOOD???» In all, it took an hour and a half for my stupid noodles to get to me, and they weren’t even all that good. Plus, the spring rolls that came as part of the lunch deal weren’t cooked – it appeared that someone had gingerly dipped one end in the deep fryer, but pulled them out soon after, much like a person might test his or her bath water. But because I was about to die of hunger I ate it all, just to remind myself what it felt like to have food in my belly.
I am so, so unhappy.

One of the worst delivery «food» I’ve ever tasted in the city.
I had eggplant basil for lunch and it was horrible. A bunch of overcooked bits of eggplant and sponge-​like tofu swimming in overly salty dark sauce.
I dismissed the first few terrible bites and told myself that it had to get better. Sadly, it only got worse and I ended up tossing more than half of it.
The salad that came with it was just as amateur and unworthy.
Needless to say, I won’t be giving Lemongrass Thai Grill of UES a second chance.

I only order take out from this place, so I can’t comment on the ambiance and décor, but their food is decent. I always get the chicken pad thai or the chicken pad see yu and both are scrumdidiliumptious. The delivery is prompt and my food is always hot. No complaints on my part for lemongrass.

I’m sorry — but I am *this close* to giving it one star — but I’ll be generous.
I have NEVER liked the food nor the cramped, rushed quarters at Lemongrass grill. My ex-​boyfriend LOVED it here — and can never fathom why. The rice was sticky (and at $ 2 a bowl — you won’t want to order extra). The dishes are a bit too salty and greasy and heavy.
It’s edible — but there are so many other and BETTER choices in Manhattan — some right in this nabe.
Skip it.

I’m not crazy about Lemongrass (I used to work on Madison Avenue, around Grand Central Station. bunch of us used to walk down there when we were in a mood for some thai… since it’s the closest thai food restaurant in that area…& you don’t have to beat mad crowds to get to it) HOWEVER, saying that… it’s only a great place to go to if you have no other option (i.e. Jaiya on 28^th st.) & want some «americanized – homogenized «thai food (in other words… BLAND). I think of Lemongrass
as a franchise and not a place for a proper thai food experience. It’s just «missing something»…no flava… no oomph! I NEED to have tears rolling down my face to feel fully satisfied after eating thai food… call me crazy!

We originally intended to check out Land, a couple of doors down, but it was packed and we were hungry so we went to Lemongrass instead. I have eaten at a couple of the other locations and recall it being decent. This spot, not so much.
Service was perfunctory. Décor was an odd mix of Japanese lanterns, wood panelling, randomly placed metallic tables and big screen TVs. Contributing to the mall food-​court vibe were the large groups of hair-​flipping, sake-​shot taking girls who shrieked a lot and didn’t order much of anything to eat although they seemed to need a lot of attention from the unfriendly waiter.
I ordered tom yum with shrimp and got tom yum with chicken. Ok… never mind… I ate it… but then was charged for the shrimp, $ 1 extra. Sigh. (To be fair, there was no problem getting $ 1 taken off the bill.)
The tom yum was good — dark red and spicy, nice flavors. The entrees — spicy mango chicken and green curry chicken — were sloppy, gloppy, way too sweet, and completely inauthentic. DH said he wished he could vomit it up and then eat another, better dinner. We will just settle for staying away in the future.

We just wanted some chilled out Thai food after eating turkey for like three meals in a row post Thanksgiving. We were seated by a grunty unpleasant man, who was also one of two waiters serving a rather large, slightly crowded restaurant. Whatever, we just want the food. We order soup, and entreés. He brings my wife the wrong soup and disappears. The soup he brought her was not bad and a dollar cheaper so we just started eating and decided to make sure the bill is correct at the end.
Entreés arrive, and they are totally, like, flat. Just really under whelming. My mango chicken was sweeter than candy and swimming in bright red candy sauce. The wife ordered green curry chicken, and again, really mediocre.
They were very under staffed and stretched thin. Other tables were actually yelling at the only two visible staff members. When the bill came it was wrong.
We could not wait to get out of there, bad vibes all around.

One of my regular places to order food for delivery. I love their pad thai and my food always comes hot and fresh.

Nice, comfortable, moderately-​priced, and TASTY Thai and sushi place on the UES. Great for a casual dinner; the food is fantastic, (from the fab Pad Thai I had to the Udon and sushi some other members of my party ordered, everyone was happy,) and the décor is nice enough for a date or a business lunch, too. Their hours are great, the service is delightfully polite, and everything’s very low-​key and chill. Highly recommended!

Pretty good Thai food on the UES. Actually, the best Thai food I’ve found in Manhattan.
The Pad Se Ew Beef is really good. Spring rolls are tasty, but not the best. The Pad Thai is one of the better that I’ve tasted.
Unless you’re willing to schlep out to Woodside for Sripraphai, then I’d hit up Lemongrass ASAP.

«And what would you like for your three wishes?» asked the magic genie.
I blurted out, «Thai food.»
«Ok.»
“And Sushi.” I added.
«Ok.»
“And beer. In a sports bar. With TVs.”
«That’s like five things already.»
«JUST DO IT.»
«Very well.»
The genie gave me directions to Lemongrass Thai Grill.
I should stop making wishes when I’m drunk.