LF Stores

This store doesn’t even worth one star. My worst shopping experience I’ve ever had happen with this store. I was charge twice for one purchase. They didn’t contact me until I found out from my bank transaction. They ask me to go to the store to get the refund. But they were able to fix it without telling me it was fixed. I was fucked up when I arrived the store. Cashier was rude. Be careful when you shop in this store. Sales person will be following you until you check out some item. And the clothes are pricy than most stores. You can only get a store credit if you are making a return. And they are not gonna make the return if you lose the tag while many other store still do it without tag or receipt.

if i could give 0 stars i would. one of the girls i believe her name is Paige and she is one of the managers is a rude human being. she wouldnt give anyone that wasnt a size small the time of day. made fun of customers that were «overweight» overall don’t shop here you will be criticized for not being an xs

Love their merch! But the sales associates were truly terrible, perhaps my worst experience in NYC and I’ve lived here for 11+ years. They carried on in the back corner like it was a private party, and acted like I was bothering them when I needed help. No one greeted me. One even barreled by me when I was looking through a rack, making me move for her, and didn’t even say excuse me. They had friends there, and only wanted to chat and assist them. I get the whole, Nasty Gal– inspired ‘we don’t give a you know what’ mood, but this is is a retail environment… whomever is in charge should take a much closer look at who is doing the hiring for this location. I wouldn’t have gotten my top and jeans but it was too perfect to pass up. I also never write reviews, but this was pretty bad…

Semi-​annual sale is absolutely fantastic… funkiest clothing bound to spruce up any dull-​looking closet.
Plus, the price is right!

Love the clothes here– a little overpriced but whatever. I would say go for their semi-​annual sales, but I came into the store on a Thursday morning and it was a MESS. Clothes are just stuffed into shelves so you have to take everything out and unfold it to even tell what it is.
My biggest problem though are the sales associates here. All nice girls, but I had 2 different ones literally following me around the whole time I was there showing me everything. I get what they were trying to do, but I’d rather shop in peace. I ended up buying the shirt I came in there to buy, which I had seen on instagram. Otherwise I seriously would have walked out. I don’t like being stalked while I shop!

Definitely a fan of their bi-​annual sales for fun trendy wear ~ adore their shoes and jumpers when you can find them in the right size.
The shopping experience itself is pretty hectic, and the wait to try on clothing can be exhausting. Purchased items are also final sales.
Overall a fun place if you’re prepared to do some digging to find the perfect treasures to add to your wardrobe~

Let me start this off by saying, this is my 1^st Unilocal review. I felt compelled to write a review because of a horrible experience I just had during my work lunch break. I was in the store last night and cute found a pair of Boyfriend Jeans and decided to go back today to get them. My shopping experience at that point was okay. However, my friend purchased jean shorts the night before and they battled with her for an exchange and she gave up because they told her its just the make of the shorts (LOL).I get back to my office and notice a stain on the pants… this might be okay for some people but to be honest if I’m purchasing a quality item I don’t want a stain. Unfortunately, it is their seasonal sale at the moment, and I knew getting an exchange would be difficult. I called and spoke to one girl who abruptly said «I’m not the manager so I can’t make the call on that» and hung up… okay I get it I worked in retail since I was 15… I decided go in person to speak to this «manager». I get to the store and the sales girl in the front tells me that there is no manager present, she brings me to someone (unsure of this person’s title) who is of course the same girl who turned my friend away… I don’t want to come off bratty, so I was pleasant despite my anger. She laughed in my face and told me «they are supposed to be distressed like that» …oh okay so there’s a brown stain on them which is not present anywhere else and these are originally 300 dollar pants. Even if they were supposed to be like that, which I doubt, as a customer service professional. have the decency to honor my concerns and give me some options. I just spent 100 dollars in your store and I have been a longtime loyal customer…
I used to love LF… so this is sad but you work in a retail job funded by your customers… you can at least be NICE.

I passed it by n came back because it was packed. Usually when something is packed it’s usually a good thing. Went in, oh boy! A mess and a half. Can’t shop like that!

So I’ve seen this brand all over instagram but my first time shopping in the store was this location last week during the start of their semi annual sale. The store was crazy piles of jeans everywhere it was insane and if it weren’t for the sales associate who helped me I think I would’ve walked out her name was Rhianna and she made what could have been a stressful experience much more enjoyable. My main purpose was to invest in new pairs of quality jeans and the pile was a disaster zone of nothing folded but I told her my size and she pulled multiple styles of jeans in my size for me to try on she even went out of her way to grab me 2 dresses she think would fit me well.
The fitting room situation was hectic and insane and Rhianna was nice enough to put me on the list during the beginning of my shopping so I didn’t have to wait long at all. The only thing I didn’t like was how rude and impatient some of the other customers were while waiting for their names to be called on the fitting room list so I felt rushed like I couldn’t take my time but jeans are pretty simple. Their prices are high but for the sale 60% off was amazing and I ended up buying a pair of jeans and a dress for around what I’d probably spend on 2 items at Zara.
I’d go back again during another sale this time prepared for a bit of a mess but if a nice sales associate is there it makes it so much easier.

I used to shop here very often but after 8÷6÷15 I will no longer shop or refer. Went in there to get my fav the Flash Tattoo, which came up to $ 28.36 after tax. Realize I left my card at work, I had $ 28.30 cash and the lady at the register told me I need to have the 06 cents else I can’t get the item. Keep in mind they have my account seen I have purchased just 2weeks ago and I’m always in this store or the Soho SMH 06cents, I’m starting to make my own clothes.

Think of this store as a Nasty Gal store, stocked full with Jeffrey Campbells. I came here during their Winter sale and the deals were really great. I got a dress and a romper for $ 49 each. This was a significant discount from their full prices of $ 310 and $ 189! However, the store is a mess! Everything besides dresses and rompers are literally piled on top of each other. The store has mountains of clothes, its impossible to find stuff. I will give props to their employees though, they also managed to find my size even through the piles on the tables.
I will definitely come back, but only for their fall/​winter sale. Otherwise, their clothes are too overpriced for what they are.

Stores like this are just another reason why shopping online is the preferred method. Long story short, really bad customer service :-(
Note to hiring managers and district managers: If you’re trying to have a business that generates revenue your sales associates should at least be friendly.
No one in the store asked if I needed help, which I did. I couldn’t determine who was a sales associate upon walking in. I later realized that all 4 of them were. I really really wanted to like this store since they had so many brands of shoes that I like. Won’t be back unless the whole store gets an attitude adjustment. Mostly because I can order the same clothes/​shoes off of the internet for less and not feel so uncomfortable.

Stars are purely for the the assortment, 0 for service. obvi.
Came in during the sale and there was a good amount of shoes and clothes. Pretty organized and clean. Definitely inspect your items before checking out, some of the boots were scuffed pretty badly and sweaters had holes.
If you’ve worked in retail before and had a nasty customer, I’m sure you’ve done that thing where you’ll try to have a transaction and say as little as possible. The brandy melville reject at the cash wrap said a total number of zero words to me. It was actually pretty impressive! She was chatting with her coworkers however, behind me, in front of me and next to me, but nary a word. to me. stamped my receipt and left my shopping bag on the counter for me. sweeeeeet. On my way out, there was an employee trying on clothes in the front of the store, super cute. all in all, would def come back and just stay on my phone during checkout since there’s no need to be polite here.

This is a smaller location but it’s way better than the spring street location that is bigger. I pretty much only shop here in February and august when they have their seasonal sales. Otherwise the store is way too expensive for a normal person. The first few days of the sale the store was a mess. I’ve come back a few times after the store was much more organized that the spring street location. I was actually able to find some things to buy. The employees here seem to take much better care of the store and the stock is good too. Definitely check this one out over the spring street store which is a huge mess.

this place is a hot mess but they have a great method for the fitting room. put your name in as soon as you get there and shop around. they have a sale going on now so everything was 60% off. everyone who worked there seemed very patient and friendly

5 stars because the fall/​winter sale (60% off and 70% off with the email coupon) IS A KILLER DEAL! Their once a season sales are the only time I shop here. $ 180 for a pair of denim shorts… come on now! lol but with 70% WHY NOT? I love everything here. I could spend my life savings in this store if I really wanted. The quality of their clothes are super awesome. The main reason why I wanted to write this review is because the staff here at the flatiron location is AWESOME! It’s an enjoyable experience, everyone is friendly, they help me step out of my fashion-​comfort-​zone and they’re quick to service you as far as sizes etc. It’s dangerous working across the street from here… but I’d much rather shop here than Intermix– where the staff here pay you NO mind what-​so-​ever. ANYWAYS! THANKS LF for your AMAZING staff and your sale selection made my day!
and for the people here complaining about the prices… just go to H&M? It’s right across the street OR do like me and splurge during the once a year sales– WORRRRTTTHHHH THE WAIT!

Love this store! I’m constantly complimented on my fun finds at LF. Despite the fact that the clothes tend to be overpriced and not the best quality, the bi-​annual sale is not to be missed. Sixty percent off the whole store (including Rebecca Minkoff purses!) is a steal. The staff is also incredibly helpful and will outfit you from head to toe. Shout out to Sonja who is an amazing stylist!

Nice but pricey clothes. Usually in the 3 digit range. They have nice jeans made in california, cute leather shorts, and clothes lady gaga would wear.
I wish they had a sale when I was there!

Hard to find especially since theres no sign
cute store
overpriced items

I used to shop at the LF on Newbury in Boston and was psyched to find LF a few blocks away when I moved back to NYC because shopping there is always an adventure.
I only go for the end of season sales when everything in the store is 60 percent off, otherwise the merchandise is severely overpriced. The best deals are on dresses and shoes and some of my favorite dresses of all time came from these sales. I love that they organize the shoes by size so you can just find what you like in your size despite the chaos of the rest of the store. It’s usually like a hurricane came through and swirled everything into one ginormous pileof crap when the sales are on, so you gotta do some digging to get some good finds.
Don’t bother wanting to try something on in the dressing room. The lines are alway ridiculous. I’m talking at least 45 minutes before you can try anything on. So usually I stick to thing I know will fit me or shoes and try to get out of the store as quick as I can. It can get nasty sometimes when skinny, wannabe fashionistas start grabbing for the same crop top in the last size xs.