Lids

I had the absolute worst experience here at Lids. I am beyond aggravated. I have never written a review before but this one just needed it. The whole company is bitter. I recommend that if anyone has any other options, please choose your other sporting goods companies in the area. Someone warned me about this company ahead of time and I still went and ordered from here. I assure you that I am doing you a favor by writing this review!
Also, I would give Lids zero out of five stars if it was possible. This was definitely the worst experience that I have ever experienced with any company ever and I will be letting everyone know.

What a nice collection of caps. I’m not really the guy which wearing it all the time, but i do like to wear them. At this shop, they got mostly snapbacks, baseball caps and few collection of winter caps. Most of the caps got the urben, street art, graffiti kind of style. Some of them have with Sport or comic as a theme. I got my really cool Captain America Snapback here, it was really nice made and cool looking. The price was quite reasonable. But it might be too high for just a regular customer. They got some promotion sometime though.
They also offered some caps that you can DIY something with. Which really cool idea, the service cost is a bit expensive though, well, it’s something speical. I got one as well, really happy about it. but when I was there, the staff who was helping me was not really friendly, I guess, he just got a long day. I had just small amount of time to pick the font and the materials i wound like to have on the caps, I did felt abit rushy and unwelcome. Anyway, they told me to come back here ian hour later to get the cap, because too many orders. when I got back, it was just right one time, I got my very special cap. I really like it, looks fantastic.

Solid if overpriced place to get a snapback. But clearly a place to suck in the impulse youth buyer. Spend a few minutes on eBay and you can get stellar hats for like 5 bucks. Also the selection caters too much to fans of marquee teams. And look I’m a Lakers fan and even I’ve got issues with that. What’s a young fan of the Jacksonville Jaguars supposed to do? Same as a young boy named Merlin looking at license plate name keychains (they have ‘Matt,’ ‘Mike,’ and ‘Martin…’). NOTHING. Smh. #supplyanddemandcurves

Walking into this store, it wasn’t such a bad vibe. We were greeted, and asked if we needed help. But the reason why I gave it 2 star, is because for starters, the person in charge (management, supervisor, team leader; whatever you want to call them) didn’t count our money correctly, we almost walked out of the store short $ 10 dollars. I mean there’s not much I could say, but I think when you’re dealing with a till, you should always count money that is being handed back.
That was all.

Excellent customer service, from start to finish.
I don’t know the first thing about hats, except that I think some are fugly and others are super cute on some guys… so you can understand that I was probably the most annoying person to help out.
Joe and Tyrell where the only two staff members in this super tiny store right on the edge of Times Square while me and about 3 – 4 other people were shopping. They didn’t get overwhelmed and kept excellent attitudes even when I asked them to look for about 8 different hats for me.
Will definitely make it a point to come here again!

The smallest store ever with a limited selection. There’s another store located directly behind this one on 7^th that has a much larger selection and another store down on 44^th. With 3 different stores in the area, you should be able to find what you want…

Allow me to draw inspiration from a great movie line: «Phenomenal hat selection … itty bitty shopping space!»