After numerous of phone calls I received my valentines flowers 3 days late from my Bf. The original order was a flower basket with teddy bear, but I received a simple bouquet with a vase with no teddy bear, no basket. First phone call to see when the flowers would be delivered, on valentines day, they informed me that the driver was on their way. 2 hours later, no delivery. I called again and spoke to the gentleman from flower shop, why the delivery could not be delivered, he got defensive and started arguing with me, telling me all kind of excuses regarding the 20 min drive for delivery, then he said he had no delivery guy. He suggested I could pick them up myself, after paying $ 15 in delivery charge. What a joke!!! I or my Bf, will never order flowers from them again, do your self a favor and pick another place!
VK T.
Rating des Ortes: 1 New York, NY
WARNING! DONOTORDERFLOWERSFROMHERE! If I could give less than one star I would in a heartbeat. Not only did they deliver my flowers over a week late, they LIED and told me they’d been delivered when they hadn’t — even made up a fictitious name for signature.
BCeats R.
Rating des Ortes: 1 New York, NY
Horrible!!! I know that when you order online the order is sent to vendors in your area. My order was sent here and screwed up for the start. I ordered balloons and a small $ 15.00 box of truffles. It was received a day early so I hid them but, now on the day of my husband’s 50th birthday I have deflating sad looking balloons. The weight that they used to hold down the balloons is wrapped in aluminum foil. Not foil gift paper, aluminum foil that looks so ghetto. Also they forgot the birthday message so basically it’s like a gift without a card. As for the $ 15.00 box of truffles, I received a 4 oz. box of Russell Stover stale chocolate that I could have gotten in any Duane Reade for $ 4.00. When I called them the first thing I asked was if they had truffles to send as a gift with balloons, the girl that answered said yes. My next question was«then why was I charged $ 15.00 for a 4 oz. box of stale creamed filled Russell Stover?» She put her boss on the phone and without even asking my order or invoice number, he already knew that he scammed me. Tried telling me that the order was for chocolate and they don’t have truffles so they send Russell Stover. I informed him that if the company I ordered from advertised that they had truffles and if he doesn’t carry them he should not accept the order and let it go to another vendor. It’s not fair to the customer or the online vendor that I used to advertise for, and pay for, something you don’t have. I’m aware that they’re allowed to substitute certain flowers and items if they’re not in stock but to substitute it with something of a far lesser value, stale and inedible is just dishonest. Most of us don’t get a chance to see what we send to people we care about but expect it to be worth what we pay for. I’m glad I able to see these pitiful deflating balloons and cheap, stale chocolate before my husband did and throw them away. The only professional thing about this business is the girl that works there and called me and sent several texts to apologize. Other than that, this place is a rip off and they should be ashamed of themselves. They advertise they are a family owned and operated business, to bad they don’t treat our orders the same way they would treat them as if it was a gift to their own family.
Debbie B.
Rating des Ortes: 1 Hewitt, NJ
Received arrangements when my husband was in the hospital in November. 48 hrs later they are dead. I called & sent photos & was assured they would be replaced. This never happened. Very disappointed. Flowers are such a lovely gift & can brighten a hospital room.
Cassandra K.
Rating des Ortes: 5 New York, NY
Large selection and very fresh varieties! House plants or flowers for your home. The owner is very nice and is always smiling. I appreciate that this place is local and lovely!