Metroloft Apartments

This building is pretty old. The floor to ceiling is short, the dish washer is lousy, one of the closets is small and have inconvenient doors that don’t open properly. In my case my apartment is by the chute, so I hear people dumping stuff late at night, banging, my neighbor has a freaking annoying dog that is always barking. The building doesn’t have policies to prevent this type of thing, or they make it difficult for you to make a case. When the neighbors or the chute’s door is banged closed, my desk shakes. It’s a pretty lousy building, and there’s not much you can do. There is only one tiny window, with lousy blinds, and unfortunately if faces the street, at times it can be noisy. Worst of all, you can hear the noisy your neighbors make, or they chatting, because the walls are not cement.
The heater is a nightmare, you can’t leave it on, it turns off leaving the apartment cold most of the time, I don’t know why this darn thing was programmed this way.
The rents are not that cheap either, but maybe they are, for this place to be so uncomfortable.
I only took it due to the short time I had to find something better and cheaper, I’m pretty sure they must exist. Not a breeze at all to live in this place.

Doormen and Building Management Team were always kind, professional and helpful.

Alright, after experiencing almost a full year here (I subleased my place early to get out of my lease) my opinion has changed of Metroloft. Don’t get me wrong, the doormen are amazing and super nice but that’s about all it has going for it (and is why they get more than 1 star)
During our 10+ months in the apartment, there were SO MANY issues with my unit, including a weird noise that they had to investigate by cutting a hole in my ceiling. CRAZY. They also didn’t fix the hole for 7 days, so I had a gigantic, noise-​making hole above my head for over a week. There was also smoke that came into my room and a chemical smell, and NO ONE investigated it and everyone told me there was a different reason behind it. I’m super sensitive about that kind of stuff and got sick, but received no assistance. Good job.
Management truly sucks here. Avoid like the plague!
They also tried to raise our rent by 300 dollars to push us out. Good luck to anyone actually moving in there. You’ll need it!
If you really want to live in Fidi, you can find better places/​better management companies!

If Unilocal allowed me to give negative stars i would. i am in the midst of vacating this premise.
first lets start off with how over priced these far from «Luxury» apartments are. and they are trying to raise the rent $ 100 which would now leave my studio apartment over 3K thats ridiculous. Fixtures constantly falling apart drains are TERRIBLE! and not to mention these apartments have no oven! no one made me aware of this i thought the dishwasher was the oven! they purposely dont tell you that unless you ask. the «management» if thats what you would like to call it is run by young people with little to no experience. they tried to charge me a «late fee» because my bank electronically did not take the months rent out before 12PM and went in at 3PM they probably think they can get away with this because of all the young college kids who attend pace university just up the block only way they are getting that is if the friggin sue me! overall horribly run management the only good thing about this building are the doormen i will miss you charlie! and the other really nice guy i cant recall his name! DONT RENT HERE!

I have never felt the need to go online and write a review about a management company but I wished before I signed a lease with this terrible management company, i would of known some things…
Jacqueline Verdier is absolutely the worst person I have ever come across in the professional world. She is extremely rude, careless, and lacks any sense of professionalism. I can not understand how this company could let someone like her represent them. She does nothing to help new tenants or assist in the process, but worse, she actually makes it 100 times more difficult. And even when you try extremely hard to remain positive and try to kill her with kindness, she responds in the most distasteful unhelpful way. Seriously she needs a job that does not involve working with people, or having any form of communication with people for that matter. She has made our moving experience pretty terrible and needs a major attitude adjustment. She comes across as a very unhappy person and is very unpleasant to work with.
As for the rest of the company, they really make it as less convenient as possible. The week before we were to move in, they told us they didnt realize they had given the freight elevator out to too many people moving in that day, and we would have to move in FOUR days later. Which made me and my roommate, homeless for four days and we had to pay hundreds of extra dollars to move our stuff into storage. So $ 1000 later, for having to pay for movers twice, and storage for 4 days, Metroloft did not offer us any compensation OR even an apologize. Instead, when we expressed how much this effected our mood and how costly it was for us, they responded that we were already complaining and it did not bode well for us that we would be good tenants (Ive lived in new york for 8 years and never once had an issue paying rent on time, having complaints, or any issues with management).
When we asked to negotiate the rent, which was way above market value, they first lied to us about a similar rented apartment. And when we confronted them, they agreed to take off FIVE DOLLARS!!! Literally took $ 5 off a $ 4500/​month apartment. That is not even enough for a sandwich in nyc.
Also, the roof is now closed. It was basically the only reason why we decided to go with this building over a similar building. The roof was much better. But since I moved in, I have not had access to the roof and was told by management, that it will be closed for the next year. So thats for the heads up when we signed our lease and asked if any construction was going on with the building! Lied again to us.
The list goes on. Overall — I just cant believe a company can be so terrible and rip people off so much and still get away with it. This company is the Time Warner of Real Estate.
I wouldnt recommend this place to anyone. Only positive thing is the doorman are really nice and great at their job!