Meurice Garment Care

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I’ve been coming to Meurice in the Greenwich Village location for probably 2.5 years maybe more, I’m not sure. But I always get my dresses and skirts altered here because I’m so slim and they do an amazing job. I’ve never had an issue here, but I’m giving them 4 stars only because the second to last time I was there (a few weeks ago recently) some white bald dude was being all weird/​rude to me and thought I was an NYU student. I graduated a year ago not from NYU and have a job… He basically mouthed out saying since I live in a super expensive neighborhood in NY then I should come for dry cleaning all the time with 5 dresses and what not. I don’t even know if I should get my dry cleaning done at this place since he said that… I only come for alterations and he was such a weirdo and being rude just because I’m young. I came back to pickup my dress last weekend and it fit perfectly. The woman there was soooo sweet. I say, have more women and get rid of that cranky dude…

A white male clerk made a quasi-​racist /​classist comments by first asking if I am a student or not and keep telling me how expensive his dry cleaning costs with disgusting smirk with full of ignorance…
As a customer, it was an unacceptable experience, which just made me feel terrible.
This place is terrible for anyone who cares about racism.
He is blunt about the fact that only thing he cares about is rich people, which made me feel sick. This kind of place should be deprived of social licence to operate.
Simply not worth going to this cleaner. No respect for customers. i just felt sick being in this store.

Destroyer of Clothes!!!
Meurice took 2 very high priced garments and claimed it would be able to suitably clean both for a premium price. They absolutely destroyed both garments and then refused to take responsibility for their actions. After a month of correspondence and tap dancing on their part, I was left with no other option but small claims court… and they didn’t even have the decency to show up for that!!!
AVOID THIS ESTABLISHMENT AT ALL COSTS!

Absolute best tailor in all of NYC, and maybe of all I’ve used in London as well. Kawser is an expert and makes you feel like you’re leaving in the King’s New Clothes. Tested him out with 3 pair of pants that other tailors got wrong, and just got 3 more suits and 2 more pants done. Amazing all around! After reading the previous reviews, clearly the owner made the right decision bringing on Kawser!

I’ve been using Meurice for a couple of years now. They have high ratings but they are not good as they used to be.
Don’t come here for the tailoring. As much as i feel bad for saying this but the really old guy needs to retire. The craftsmanship is not that great and not worth the $ 40 hem work, which is $ 10 – 20 more expensive than most dry cleaner /​tailors.
Let me tell you about my button. It took them 3 weeks to stitch a single button. I came in one weekend to pick up a pair of shorts only to find the button dangling and unstitched. So i came in the next weekend, nothing. Then the next, nothing.
Good thing about Meurice is they’ve done an amazing job on my leather and suede jackets. Save your money for the leathers, furs, and silks as I don’t know other places that have special cleaning techniques for special fabrics and clothing. You can go elsewhere for dry cleaning and tailoring.

Beautiful work, excellent service, first rate. Careful attention to detail with all garments including more fragile fabrics. They are the superstars of dry cleaning.
HC of Greenwich Village

Meurice is the only cleaner that I take my favorite pieces to. They are a little more expensive than your corner cleaner, but it’s totally worth it for the great work that they do. Very personable staff and they always seem to remember who I am when I drop off and pick up my suits. High-​end, highly recommended.

So very disappointing… I took a batch of new clothes to Meurice to have tailored, and after getting them back a week late, spending $ 803.00 on tailoring, EVERY single item had to be re-​tailored. They did offer to re do them, but by this time I had lost all confidence in the tailor, so I went to another tailor. They also offered to reimburse me for my tailoring… just checked my credit card account… somehow they thought that reimbursing me $ 160.00 for an $ 803.00 bill was fair! I am totally appalled with their business ethics. They don’t even deserve one star.

Honestly, they only get one because my boots came out okay. Not any better than any other shoe repair for way less money and way less hassle, I’m sure, but fine.
I didn’t do my research and went here out of desperation. My practically brand-​new almond-​leather boots had been severely water-​stained because I was stupid, and they weren’t drying out. This was a while ago, and I was only 18 at the time. I rushed over to this place (on a Saturday or Sunday) and there was a very nice man behind the desk who wrote up my ticket, told me everything would be fine for $ 25/​boot. I said thank you thank you thank you, he said you’ll have them back perfectly in a week, which is totally reasonable.
One week later… I went by the store to pick them up and the guy (not the same one) informed me that they weren’t ready, they were taking an extra-​long time and I would have them back in another week. So I said okay, whatever, as long as they’re back to good.
Another week goes by… and I’m busy… so I call. Nobody answers. I get a call back and they leave a message saying they need another week. So this is going on week three now. Finally the next Monday, I go over there, he swears he’ll have them by Wednesday, and he does. 3 ½ weeks later, I get back my boots. They look gorgeous.
I pull out my $ 50 bucks just as the guy says «$ 90 today» and my jaw almost drops to the floor. That’s almost TWICE what my ticket said. I said no way, I won’t pay that, that’s not what you quoted me, etc., and do you know what he says? That the original guy accidentally quoted me the price for SHOES and that BOOTS are different. Well, obviously, I said, but shouldn’t somebody have called me and asked me if I wanted to pay that much? (I would have shipped them home and had them fixed there!) And he says they did. That he himself had called and left me a message telling me about the price difference, which was an utter lie. This was the same guy that I had dealt with on my second visit as well and the same one who had left the message about them not being ready yet, I never again saw the original, very helpful and kind, man.
So the next ten minutes is spent with me arguing over the price, showing him my voicemail, how unprofessional, etc. He stands firm on $ 90. So to get my boots back I pay him but I am mighty unhappy about it. It was so not worth $ 90 to get those water stains out. Seriously, my shoe repair lady at home (OK) repaired 6 different pairs of shoes and boots with water, salt stains, etc., for $ 90. And while I totally understand this city is way more expensive, it’s still completely ridiculous to
1) not be able to meet your time
2) not be able to acknowledge your quoted price
3) have horrible customer service
Honestly, it’s the not the $ 90, that’s irrelevant to me at this point, it’s the awful way I was treated that still makes me fume about this place to this day.
I water-​treated my boots when I got them back home, and two weeks later (even though I only wear them in PERFECT weather) the water stain started to creep out again.
Overall: UGH.

Several years ago I lived very close to this shop. My usual cleaner annoyed me when they did not have my shirts ready when they said they would be so I walked into Meurice the next time I needed some shirts cleaned. I could not believe how expensive they were compared to all the other places around. So I asked why they were so expensive? They told me that they take responsibility for garments left with them. Usually you go to a dry cleaners and on the back of your ticket their is exculpatory language that basically limits the cleaners liability if things go terribly wrong. I was told that they don’t have this type of language and offer a service that goes beyond your usual dry cleaners. I never got to actually read the back of their tickets, but thought this was interesting.
It appears that this place is very different. They are a HIGH-​end dry cleaners. In their literature it says they will actually remove a button and then put it back on after cleaning if they feel it is appropriate. After this interesting conversation I decided that spending so much money on cleaning my dress shirts was probably not worth it to me.
If you have very expensive cloths, I would definitely try this place. If you buy your dress shirts at TJ Maxx, Marshals, and Century 21, then it is probably not worth it. But I love that in NYC places like this exist. I own a few very expensive jackets and if I wanted them cleaned I would probably give this place a try.

My experience was plesant but limited to one white tweed skirt with some metalic fiber in it.
They did some random price increase on my skirt. originally he said 30 but later informed me it was going to be 40. it doesn’t seem like they have a price scale there.
I would recommend to clean your absolute precious and expensive clothing there only. Those burberry trenches or dior dresses. Will update my review if I ever send anything important to them. but so far in terms of the price, i expected good service and good cleaning which is what i got. no magic or fireworks yet.

I found Meurice on Unilocal after splashing some soup on my lacoste short sleeve shirt. I brought it in and had a conversation with the attendant, who was very nice. I couldn’t believe it when he told me that it would be $ 18 to dry clean.
Obviously I understand that if you have a very valuable item, it’s worth fixing, but if you’re bringing in something less luxurious, you may want to go somewhere else.
I still had the shirt cleaned, it came out great, and I get to tell people that I once paid $ 18 to dry clean a polo shirt.

I usually don’t write reviews about businesses because I don’t feel they need the free publicity, but when there’s a service that is so exceptional, so professional, and that truly helps people with their problems and satisfies their needs, then I feel that by describing it to others, I’m doing a positive and helpful public service.
I brought in my stained and beat up $ 2500 Zegna coat and asked them to clean and restore it. It had leather trim and leather buttons, and I was afraid of letting the neighborhood dry cleaners ruin it. When Meurice delivered it to me a week later, it looked brand new. What I saw exceeded my expectations.
I also brought in my favorite Ralph Lauren white shirt that was stained all over with oil. I went to about five so called «high end cleaners» near me in TriBeCa, and they all said the same thing: «it’s impossible to clean these kinds oil stains that have already been oxidized into fabric, even with industrial bleach; it’s best to just throw it out.» I almost gave up until a friend told me about Meurice Garment Care in the Village. They completely eliminated all the stains and discoloration without damaging the fabric.
Steven, the gentleman who helped me, explained everything to me, told me exactly how they treated and cared for the fabrics, and was extremely nice and informative. I felt I had superb professional service by a great staff.
Ultimately, Meurice Garment Care is not just a business, it’s a special service, whose goal is to make their customers happy and satisfied. They did what nobody else could by fixing my white shirt, and they restored and cleaned my coat with the kind of care and attention that I’ve rarely encountered from any business or service. The bottom line about Meurice is that they understand how much you care and love your own garments, and they do their very best to solve your problems and satisfy your needs.

I did NOT have my dress cleaned here. Maybe they would have done a great job, but I walked out after the attempted bait and switch. This was in summer 2009.
I had bought a sample wedding dress and wanted to get it cleaned. I called Meurice, described the dress (a simple silk sheath), the fabric, and its condition (store worn – no grassy hems) in great detail. I was quoted a range of $ 150 to 250, I decided that was tolerable, and I made a special trip to bring it in the next morning.
Of course, when I got there, I was quoted a price of $ 450! And I didn’t drop my dress in a mud puddle on the way. When I pointed out that I had called the day before and got one of the gentlemen to acknowledge that the dress was in very good shape (as described), he magically typed some things into the computer and, poof!, the price was $ 250. I asked why it was $ 250, and what factors made it $ 250 rather than a lower number in the $ 150-​$ 250 range I was quoted, and I was not given an answer.
I walked out and had my dress cleaned for a third of the price someplace else. This place wasted my time, and bait and switches are completely unacceptable.

I heard about Meurice from the Sartorialist’s blog. It’s listed as many sartorialists’ dry cleaner/​garment care place of choice. So it has to be good.
I had these pair of dark brown suede shoes which were in desperate need of some TLC. The suede was dirty and worn, one of the soles had a hole, and the heels were badly worn. The quote I got from Meurice was over $ 100 and almost as much as what I paid for the shoes, the logical thing would be not to do it. Even the guy at the counter admitted it didn’t seem to be worth it. But I only came to them because I’d been looking for the same shoes for a while to no avail. I gave them the go-​ahead, because they promised they could make them look and wear like new.
A week later, I finally got the call to pick them up. They DID look new — ok maybe 90% new, but consider the shape they were in, it was a pretty good restoration job. Customer service was great, except that I had to wait an extra day. I would give them 5 stars had the prices been a little bit more affordable.

The good folks at Meurice know fabric and cleaning, and they perform miracles, bringing clothes and accessories back to life that I thought were beyond help. In the years I’ve been a loyal Meurice customer, they’ve managed to restore a white vintage jacket that had yellowed with age, remove numerous grease, ketchup and coffee stains from delicate silk blouses and dresses, and condition my python handbags to look like new.
The knowledgeable and attentive staff at Meurice Garment Care provide unparalleled customer service. They always greet me by name, take the time to explain the risks for restoration projects, and provide invaluable advice on how best to store or care for clothes and accessories. They’ve even been so helpful as to bring my dry cleaning to me while I was in my car because they knew I was pressed for time!
I absolutely trust Meurice Garment Care for everything that’s worth keeping in my closet. I recently moved to northern California, and despite being 3,000 miles away, I still send my dry cleaning to Meurice on University Place. I call when my clothes are on their way, Meurice sends me an email letting me know my clothes have arrived and when they’ll be returned to me, and voila! My clothes arrive in perfect, pristine condition exactly when they’re supposed to. I really couldn’t ask for more from a dry cleaner. Unless it’s to ask for Meurice to open a west coast branch, of course!

I came in with my mom’s tan lambskin Chanel handbag last week thinking it was going to be nearly impossible to clean the denim stains and blue dye from a shopping bag off of this bag. I spoke to Marc about my handbag and he assured me he would clean it and it would look brand new. He told me they could remove the stains and match the color of a dye exactly to my bag and fix any stains that could not be removed. I figured he would proceed to tell me that it would cost me the price of a brand new handbag to get it back to its perfect condition. I was completely wrong… not only did he put a rush on the bag for me at NO additional charge so I could have in back in my mothers hands the next week when I went home for a visit but he also gave me the best price out of all the cleaners I visited for estimates.
When I picked up the bag, I was in literal shock. The bag looked brand NEW and not only were the stains gone but he also fixed some stitching that was coming undone on the handle.
I would never go anywhere else to get my handbags repaired and cleaned. I am planning on bringing all of my handbags to Meurice eventually… it is well worth it, they end up looking brand new at a minimal cost! I am recommending this place to any and all of my friends…

I can basically echo what most of the other reviewers say about Meurice (not those employees, ahem, fake reviewers it seem shave signing up for Unilocal and raving about it). They do great work, but you really can’t have them as you’re every day dry cleaner. They’re really expensive. REALLY expensive!!! Like $ 50 to do a normal dry cleaning on a suit expensive!
I first went to Meurice for their tailor. He’s the typical elderly European immigrant that you expect in all fine tailors and he does a great job, although (I suppose like most other fine tailors), he takes his sweet time and doesn’t always finish when he promises he will. Of course the prices they charge for alterations will cause you to have one of those «Oh yeah, it’s New York, everything’s crazy expensive» moments.
Still, over the past six months, they’ve mostly done me right. They’re sort of a last resort for clothing and though it will cost you for the repair, they’re very up front about what they can and can not do. They put bar codes on all of your shirts so they don’t lose them and the quality of cleaning is exellent. Because of the way they package everything, it’s almost like you’re getting new clothing when you pick up. Unfortunately, some holes have appeared soon after I’ve had the pants cleaned there, so hopefully it’s not because of a flaw in their practices. I’m going to let them off the hook about it for now.
The staff tends to be a cut above the usual in dry cleaning places, but can be pretty slow. They also take all credit cards and will deliver, but you have to pre-​pay for it.

Dry cleaning is very hard on clothes — it can leave your suits shiny, buttons cracking, and wear out the fabric in that big girl’s blouse you like to wear to Beige. If it’s precious to you, you should clean it at Meurice. For minor repairs, the quality of their tailoring is also far superior to that of other cleaners. They know how to nurture the delicate sartorial flowers that wilt elsewhere.
Meurice costs quite a bit more than other cleaners, but for those expensive or irreplaceable items, it’s well worth it. The price includes delivery at least far as Midtown — highly worthwhile for the busy but well-​dressed working stiffs.