Miguel Lopez Salon At Serenity Salon

I have been to Miguel twice since I’ve been living in the city and I will not go anywhere else. I received a keratin treatment in the summer and I am just returning now. I received many compliments about the shine and texture of my hair. Thanks Miguel, your work is appreciated.

Miguel is the best!!! I do my keratin treatment only with him for 2 years! it lasts me for at least 6 months if not more and I have lots of hair! great service and great place! Don’t think twice if you want to get your hair done.

I have been getting keratin treatments from Miguel (and Will when Miguel is booked, he is equally awesome) for over four years. The treatments are top notch, very fairly priced, and the service and experience are excellent. I can’t recommend this salon highly enough — Miguel is so accommodating and talented, whether keeping my naturally frizzy /​curly hair manageable or chopping off ten inches of hair when I decided I wanted a bob. It is so rare to find a hair dresser that you can totally trust, and these guys are just fantastic.
I got keratin elsewhere in the city before this and the results were not as good. I have found it lasts for 3 months or so — I have gone for up to 9 months between treatments but the effects definitely wear off with time and your hair grows out. You do have to be a bit careful with products you use between treatments, but I haven’t found it too troublesome, I just ask Miguel what I can and can’t use. Strongly recommend these guys!

I got a Keratin treatment with Miguel about 10 weeks ago. It was my first time at the salon and I was impressed with the service overall. The accommodations are nice and I found Miguel to be delightful. However, I have to give this service 2 stars because the Keratin simply has not held up. Within 8 weeks, my hair was completely back to normal — frizzy, dry, etc. I’ve been getting Keratin for almost 10 years — always using the same product (Keratin Complex). Miguel said he used this product, but typically the effects of the treatment will last in my hair for 4 – 5 months; this time, it did not even last for 8 weeks. Perhaps he simply didn’t use enough of the product, but I am very disappointed in the service.

Mr. Lopez cancelled on me 10 minutes before my scheduled appointment. I traveled quite a distance specifically for this appointment. He said he hadn’t checked Lifebooker and didn’t know how this could happen. Ok, I understand, it happens. I was trying to inquire if I could come in later in the day and he was very rude before hanging up on me. I will not be returning.
I was actually pleased with my first keratin treatment — but ladies, beware, he will charge you more at the end of your appointment if your hair goes past your shoulders. It’s written somewhere in small print. I was told this at the end of my appointment. Very deceptive, if you ask me.

Will took care of me. He was very courteous. I was taken care of in a timely manner and I was very pleased with my single color root touch up. I was offered a beverage twice. The salon was great and clean, it was an efficient place. I recommend it. The price was very reasonable too

I’ve been seeing Miguel for years to get a keratin hair treatment since he is conveniently located near my work. Two days ago I called to make an appointment for the keratin hair treatment, but Miguel suggested that I get another straightening hair treatment instead so I can wash my hair after 24 hours. Once I had a chance to look into it more online, I decided it was not for me and wanted the Keratin treatment like I had originally planned. My appointment was on a Saturday and with the keratin you can’t wash your hair for three days. This mean I’d have to go into work Monday & Tuesday with greasy hair which I cannot do. I was hoping for some understanding and flexibility since it was Miguels suggestion that had me change my mind originally. This is the first time I asked for some flexibility after having several appointments with Miguel and thought we got along great. A lot of this I couldn’t get across to Maria who was going off on me and was not interested in what I had to say. I’m surprised that Miguel lets Maria talk to his clients with so much disrespect.
I was told there is a $ 100 rebooking fee, which means that I will not be rebooking and Miguel just lost a loyal client. I’ve recommended Miguel to several of my friends, and I regret that now and will no longer do so. Luckily there are a lot of salons that offer keratin treatments to choose from.

I had been looking for a VERY long time for a stylist who understood my hair and actually listened to my concerns. I am happy to say that I have finally found him!, I came across Miguel on Unilocal and have been amazed by what he does! I first saw him on 2014 for a keratin treatment and a trim, needless to say both were a success! The keratin lasted around 4 months, which is perfect as I really only need it during the summer time. I recently visited him again and got California highlights and a keratin treatment done. Miguel was able to revive my year-​old brassy ombré and make it blend perfectly with the highlights for a beautiful blonde tone that suits my complexion! I was also pleased to see him use Olaplex on my hair to prevent breakage during bleach. The Keratin has also been great! I see a lot of people complaining about their keratin processes, but it’s not just getting the treatment done is also following through. Miguel recommended the Keratin Infusion Complex which I use every time I wash my hair and to tame fly-​aways, I also use sulfate-​free hair products. My hair is about 95% less frizzy, and so much more manageable! I have extra-​long, thick hair and can honestly say Miguel is the best stylist I have come across!

Miguel did my keratin treatment about 4 months ago. He was quick and stayed late to give me a haircut even though I didn’t book one. I’m also pleased with how long the keratin lasted. I’ve had maybe 20 keratin treatments and they last this long, but cost more. I’m really happy to have found Miguel.

I got my keratin treatment a month ago and I am so pleased. I am mixed and after years of coloring and flat irons etc my hair became a super frizzy mix between curly and wavy that was just impossible to style without hair tools. Due to the texture of my hair blow drying it takes at least 40 minutes and even after that its still too frizzy to leave and I end up flat ironing it. After my keratin treatment my blow drying time has been cut in more than half and I don’t even have to flat iron it after. It was my first keratin treatment and I was honestly expecting less just based on how everyone is always stressing that its just a smoothing treatment but it is seriously a life changer, I will definitely be coming back for more!
Also I have hair down to my lower back and its super thick and the treatment only took about 2 hours which I attribute to the stylists because I’ve had friends get keratin treatments with less hair and it took much longer.

I edited my review after the reply from Miguel. My previous review may have been somewhat misleading. Here is the modified version:
I had the keratin smoothing treatment done on my hair last year. I was happy with the results overall. The hair straightness didn’t last after showering, but I knew this going in. I didn’t really care for straightness because the treatment really did smoothed my waves/​curls and I really liked what my hair looked like after showering. My hair was so smooth that I really enjoyed brushing my hands through it most of the time. The smoothness lasted for about three months.
The person that attended me was Will. Whenever I go to a hair salon I expect the person attending me to treat my hair and scalp gently so that I don’t loose hair from someone pulling it too hard. Will wasn’t to gentle and I felt pain at times during the treatment. I didn’t say anything though, which I should’ve and I’m sure he would’ve adjusted how he was managing my hair.
I spent around $ 300 on my visit. This includes tip and products I bought for home (shampoo, conditioner, and keratin replenisher). I wasn’t really happy with the products I bought at the salon, but there isn’t really a universal product that works best for all types of hair. I recommend doing some research and buying products according to your type of hair. I’m currently using Cadivue’s Plastica FIOS and it works nicely with my 2B wavy curvy hair (I must say I had the keratin treatment from this product line done on my hair, but at a different salon). It’s sometimes best to use the same product line for all your hair products for optimal results, so what you buy may depend on what you treat your hair with.

I just got the keratin treatment by Miguel and I am highly satisfied. He took his time to explain and had a lot of patience with me and I tend to ask many questions. I would’nt go anywhere else for my keratin.
Thanks, Miguel! You did save my hair and my life for now.

I just had my hair done by Miguel for the first time. I tried him out because I found him on Lifebooker and checked out these Unilocal reviews. Although there are some lower star reviews, they don’t really seem to have anything to do with his ability to cut hair so I figured why not. I want my hair cut, I don’t plan on cancelling my appointment, and I could give two sh – ts about a anti frizz treatment. I don’t even know what that is.
Anyways, really nice place on the second floor in SOHO, the staff is nice and Miquel is very helpful. He took the time to listen to my boring history of past stylists that disappointing me, then whipped out a Mac Book Air so we could cruise the around the net looking for my great new style. That took no time at all and about 30min later, BAM, my hair looks great. I booked my return visit before I left and am looking forward going back after I wear my new look for a month.

Let me be clear and say that I didn’t have any services done at Miguel Lopez. I had booked a Keratin appointment with Miguel through Lifebooker in September, I work in fashion and ended up getting booked on numerous fashion week shows and couldn’t make the appointment. I cancelled with 20 hours notice, just four hours shy of the 24 hour cancellation policy. I understand how hard it can be when people cancel appointments but thought they would be kind and cut me the four hours slack… I was VERY wrong. I called because of an email I received about them charging me $ 93.75 for a 6PM appointment I never had that I’m sure they could have filled.
I tried to call and speak to someone thinking it wouldn’t be a big deal, but in reality I did no speaking and got screamed at and spoke to like a child who doesn’t understand how a cancellation policy works and then abruptly got hung up on. When I called back and spoke to the next impolite and unprofessional person on the phone, I asked who the person was because I couldn’t believe a business would employ such a person, I was informed it was Miguel Lopez himself. I found Miguel and his assistant to be the most shockingly unprofessional people I’ve EVER dealt with. I understand you need such policies but at least if I could have spoken to them in a normal professional and polite manner I wouldn’t be as upset about paying the ridiculous amount they are requesting from me.
I haven’t left many reviews on Unilocal,I’ve lived in NYC for 15 years and worked in fashion for 6 years. I’ve never dealt with such awful people. I also am not a high maintenance psycho with unrealistic expectations. My experience was just that upsetting to me. I really wanted to go to this salon, I always need my hair keratin’d and would have ended up spending so much more money here than a one time $ 93 charge. I also could have recommended it to many people which I will definitely being doing the opposite of.

I was waiting to write this review until I would see how the treatment would pan out. I did not have a bad experience at the actual salon. Miguel answered all of my questions, it is a nice salon, and they treat their customers well. I was charged $ 50 more than the lifebooker price, because of the length of my hair– I should have read the fine print.
I got the keratin treatment done about a month and a half ago. From the get go, the second time I washed my hair, I has some curl back in my hair. I called the salon and was assured that it was because the treatment was formaldehyde free, so it should continue to be frizz free, even if it is wavy/​curly. I accepted it, and continued my routine of using shampoo free of sulfates, using a keratin infusing cream after I washed my hair, washing it every couple of days, etc.
Three weeks after I initially got it done I saw a noticeable amount of frizz in my hair. A month and a half later, my hair feels almost as unruly/​frizzy as it does normally. I got the treatment halfway through the summer, and expected it to last at least through the rest of the summer. I understand the treatment doesn’t last forever, but then don’t claim it lasts 3+ months. If I had known it would only last a little over a month, I would not have paid the $ 200 I was charged. Overall, I was disappointed with the treatment.

This review is for Keratin. I had mine done in February this year.
Miguel is really nice, fun and very easy to talk to. I also bought the keratin deal on Lifebooker but called in advance before purchasing to ask a few questions. Miguel was very nice and answered all of them patiently and honestly. He told me upfront the $ 150 price is a starting price and long hair (mine is ¾ down my back) increases the price but it wouldn’t go higher than $ 225 I believe. The last time I did keratin it was $ 250 so I booked it. He was flexible with my schedule.
Miguel operates within this salon, but he has his own booth, does his own booking and payments etc.
Actual keratin experience
1. Miguel paints on the keratin, doesn’t dilute spray it.
2. He first paints on the keratin and then combs your hair. **For those that are new to keratin, your hair has to be washed thoroughly and stripped clean, so you can’t have any conditioner in it. Well that makes hair rough, tangled and very hard to comb, especially if it’s long. The first time I had keratin done was so painful because the lady first agonizingly combed my hair. it took 30 minutes! My head was in pain, my eyes were tearing. I don’t know if that is routine or if Miguel’s way is routine, but I was very grateful for his process regardless.
3. The keratin did last (downside, his keratin is the 48 hour one I believe) very long. At least up until June. My hair has grown most of it out now but it still is smoother and flatter when it air dries than it used t be, which is how I know.
Also the salon offers you wine and refills, which is always a plus.
My total was more than $ 150 but as mentioned, it wasn’t a surprise. Miguel told me how to take care of it and maintain it. All in all, if I ever need keratin again, I would go to him.
Note on keratin: Keratin will make your hair silky and much straighter. You can wash it, walk out the shower and it air dries like you blow dried it. However — the side effect of that is that it makes your hair very greasy very quickly. I only get it done when I’m going on long vacations or abroad where don’t have time or resources to do my hair constantly. (International voltage convertors can sometimes still fuse your straighteners). But I had to wash my hair every other day, without fail. So in a way, it’s a catch 22 — the more you wash it, the faster the keratin fades — but if you don’t, your hair will be an oily mess. I would only get it again in the winter or if I have another similar trip.

There’s a reason this place gets such high ratings on Unilocal.I had never gotten keratin before, and after years of considering Japanese straightening, I decided to go for this less drastic measure. I searched Unilocal for «best keratin treatment» and was directed here.
Miguel and Will run their salon out of a beautiful space in SoHo. Will assessed my hair, which has been thick and frizzy since puberty, and decided that I did not need a relaxer; keratin would take 90% of the frizz out. I also cut about 6 inches off, so the before and after is pretty drastic. (I submitted a photo, check it out.)
Will was really great, talking me through everything. I dyed my grays out, too, and keratin works just fine with colored hair. When I left the salon my hair was stick straight. It had never been that straight before. But after my first wash, the body came back, and for the first time ever I had wavy but not frizzy hair! I can actually see my curls! And when I blow dry my hair, it actually stays straight and doesn’t frizz with the weather. I could never have cut my hair shoulder-​length without keratin because the frizz would have made it fro, but now I have the hair I always wanted.
If you do want your hair stick straight, Will suggests a relaxer and then keratin. But he said since my hair is not thick but fine, there’s just a lot of it, keratin would be enough. The price was actually lower than what was advertised on their website, so I was happily surprised. I am going here for all my hair care needs for the rest of my life.

I literally signed up to Unilocal to leave this review. I have had 1 other keratin treatment and it was fine. a little straight for me, but it did the job.
I have curly medium length hair and Will did an amazing job. I have always struggled with a little frizz, and blowdrying always was about 30 minutes. I was out of his chair in 2 hours. After not washing for 72 hours (wait! it is worth it) my hair literally air drys to perfection. it leave a soft wave that needs a little texture crème and it’s set for the day. It takes me 10 minutes to blowday my hair now and with 100% humidity i don’t worry about frizz.
It’s true what other reviewers said if you want pin straight hair this is not the place (unless you ask for it I guess) I know because that is how my last treatment went. And this treatment left my hair exactly how I wanted it.
Can’t wait to go back in 3 – 4 months!

Let me just start off by saying I have thick hair and ALOT OF IT! I came here last summer around June to get the keratin treatment done and it was the best money I spent. My keratin treatment last all summer and began fading away towards early-​mid September which is exactly what I wanted. Miguel was very nice and held great conversation about himself and his life and even offered advice! He blow dried my hair and flat ironed it in about an hour! The fastest anyone ever has done my hair! I definitely plan on returning for my next keratin this summer. Heck I’d be there every 3 months if I could afford to haha!

I’ve lived in NYC for 17 years and have been to several other hair stylists here. I have long, thick hair and love having layers in the front & back. For some reason none of my other stylists could get it right.
One day I was walking home and I noticed this woman who was walking in front of me, her hair was cut exactly the way I wanted mine to be. So, I stopped her and asked her who cut her hair and she gave me Miguel’s info.
I went to Miguel and showed him a few photos of what I wanted my hair to look like both in the front and back. The first time and every time I’ve been to him since, he is able to replicate the haircut exactly!
Miguel is the best hairstylist I’ve been to in NYC!