Modell’s Sporting Goods

We called in to ask about ice skates, and the woman on the phone said she didn’t know if they had girls skates. Well congrats lady, we don’t know either, which is why we called. Perhaps you could put the phone down and go look?
We foolishly went to the store since she could not answer the question. And it was a total waste of time. Very unhelpful staff. Standing around, doing nothing. We just decided to take our business elsewhere.

Good prices, good stock, friendly employees, quite large.

Great store! I was able to find a Steelers Jersey without having to order it online, which made me feel happy! Friendly costumer service and beautiful store.
The only thing that I don’t like about Modell’s, not only this store all of them is the style of the Snickers. The designs that they have look old, not modern like the one you find in other stores!
Overall, the store is huge and it was a quick purchase.

Although in my least favorite part of the city– being a local & NOT a tourist, this Modell’s had the most courteous staff and readily available personnel. I’m not a fan of salesman that «bug» you to purchase «unwanted» merchandise, and this store had staff that was there when you needed them & helpful when you had questions. They also left you at bay when you were just wanting to browse on your own. Perfect combo of peace & responsiveness to service. I even filled out a comment card at the end because only the sneaker department receives commission, and yet all the employees were beyond assisting to my 100 questions :)
*My only complaint (besides TS) — is that some of the merchandise was not in great shape. I believe in presentation as a selling point– pun intended!
It was a little roughed up, so to speak. The products themselves were not damaged, but the boxes they came in had looked like they were second hand/​used/​abused/​etc. I mentioned this on my comment card. However as I also said, I examined everything in the boxes prior to purchasing & the merchandise was fine. Therefore I left with 2 big bags & a satisfied customer!
I attached pictures to demonstrate what I mean by the boxes, BUT to also show that the merchandise is in fine shape overall.

One of their worst locations. Limited merchandise and expensive prices. But the occasional athlete autographing his merchandise may be well worth the long lines and the crowds of 42^nd Street.

The location here is convenient and the place is pretty big. I come here a lot to buy random stuff. Good variety of sports gear, fitness equipment.
Don’t try to come here for shoes though. Not much selection and I just walked out frustrated twenty minutes ago. Tons of workers in the shoe department but not a soul to help. It could be the midtown culture but blah. Come here if you know what you want and are in and out.

Went to buy some All Star Basketball gears and asked the staff where is the blue ASB T shirts for adult as I could only find youth size. The woman said «we only made youth size» when the all of the staff were wearing the same exact shirt including herself! She was too lazy to look for it. I asked another staff the same question and was led to a place where the T shirts were neatly displayed. Not impressed.

The staff here was pretty helpful except one person who had no idea how to give direction. The people downstairs for raffle sign ups were nice too and not aggressive or pushy and fast like they usually are at other stores.

I’ve been to a few Modell’s in NJ & NY and this one is by far the best! It’s a very large location and is surprisingly really organized and clean considering what a high traffic area it is. There are several employees walking around that are available for assistance. I came in twice the past week looking for boxing gloves and was helped by John both times. He was very knowledgeable, pleasant, and positive. Sometimes at places like these you can come across employees who you can just tell don’t like their job, but every one at this modells is very friendly! You can find almost any item sports related here at almost any time of the day.

My two day journey for Basketball shorts has finally come to a close at Modell’s in the heart of Times Square! I have been to this location many times, but this location has undergone a massive renovation since my last visit.
Anyhow, upon entry, there was a thief being busted for shoplifting. While this may have been an event for the employees (since about 4 or 5 were standing around) I, the customer needed some assistance. Finally I find someone willing to take his eyes off the guy being busted and ask, «Hello sir, can you tell where your Adidas Basketball shorts are?» He replies, «Over there» as if I was bothering him.
Whatever, I walk in the direction in which he pointed and locate the Adidas section. Again I ask someone else if he could help me. He tells me to wait, but after five minutes, I am tried of waiting and ask someone else.
Ultimately, i find a pair and as I am paying the cashier, she compliments me on my tie and sweater choice. I decided to give them a three instead of a two based on the cashier’s compliment.
Modell’s– improve your customer service and maybe revamp some of your lazy employees!

Very nice sport shop:) I use this place almost 3 years and really happy! I recommend for anybody who love sport clothes

I was loving this place and supported it all the way until the lady manager cut my Yankees ticket that I told her many times I did not want cut. I’m from Hawaii and going to my first ever Yankees game, I wanted to keep the ticket as a souvenir. Mentioned it to her several times and even said «I don’t want the discount if you have to cut my ticket.» Regardless of my feelings, she cut the ticket right in front of my face with my yelling at her telling her not to. I was irate after that and after spending several hundred dollars. I even sent a complaint to through email and the online website to get no response. I loved this place until that one moment. And knowing no one in the company cares, I will never support this company EVER again. I will gladly find another store to spend my money at. I’ll be sure to let all my friends going there to do the same also. Thanks modells.

I’ve been here a few times and besides this (negatively) being in a high traffic, crowded, touristy area, this is The Best Modells by far. Items are always organized on racks and shelves, staff always helpful and trying to help, tons of in stock merchandise and most of all the staff is actually happy to be there.
Store also has late hours as well for midnight runs when you forget something and need it for the next day.

Never thought I’d review Modell’s but this was about my 6^th time there and I always leave with something.
Usually I go there for Yankees gear and of course they have a good selection of it. Yesterday I was looking for Rangers gear and it was an ok selection but I still found what I was looking for.
Their products are priced very well compared to Yankee Stadium or Madison Square Garden.
The staff is always friendly and not afraid to greet you. They were even handing out hand warmers to everyone yesterday. And they’re open to at least midnight!

It’s so poorly organized but the staff is nice and generally knowledgable and it’s SO CHEAP (relatively).

Love how it’s open late, plus good selection, not great, b/​c no ice hockey gear, lol. it’s ok, it’s America, us canadians understand lol.
Great layout; top floor has clothing but the main stuff’s downstairs; shoes, more clothes, baseball equipment, team sports…
actually was here to get a softball, good for the feet to relax ;)
Friendly service, and some good sales.

Love love love this Modells! It’s by far my favorite out of all the ones I have ever been to!
The staff for instance is beyond nice… they willing and happy to help you with anything you need/​want and know where everything in the store is located without calling 100 other people to find out which is huge in big retail stores like this.
And when I said this place is big, it’s really big and have pretty much anything you need with a numerous amount of color choices.
They have the best selection when it comes to NY sports teams and the best players.
Came here with my BF before the All Star game for the MLB and they had papers to vote for who you wanted to see play in the All Star game. We talked to the manager who said they would have a mailbox to drop our papers and they would mail it for us and gave us the date of when they would have the mailbox until. Well, we showed up a day before they were suppose to mail everything out and found out they have already mailed everything. We were talking to the manager who remembered us and sincerely apologized for miscalculating the date. He knew we came from NJ and that we were always in the store so he gave us a 20% discount for anything we purchased which was beyond nice of him. He then gave us the address where we could mail it out on our own which we did.
So if your the area and need anything sports and or work out wise definitely go in here it’s worth it.

I’ve stopped at the 42^nd Street Modell’s on only three occasions:
1) After the 2008 MLB All-​Star Parade up Sixth Avenue,*
2) After the 2009 Yankees World Series Champions Parade up the Canyon of Heroes, and
3) After the 2012 New York Football Giants Super Bowl Champions Parade up the Canyon of Heroes.
Are you seeing a trend?
So, of course, I’m only here for what may be the store’s busiest days, and my review reflects this. Because of this location’s seemingly small size, Modell’s can get impossibly crowded, but somehow the staff is always up to the challenge. There are extra tables, extra help, and what looks like endless stacks of boxes. The employees are also determined to keep the store neat, folding & refolding shirts, and constantly replenishing the stock. Bonus points for that. And yet, despite their huge stock, they can run out of some of the common sizes on these big days.
I have no idea if this location has actual stock of sporting goods (bats, gloves, pads, etc.). There might be some equipment downstairs, but I can’t remember, and I wouldn’t come into Midtown for my volleyball kneepads anyway. Instead, I come here — and surely I’m not the only one who does — exclusively for team gear. Special Event team gear, to be exact.
*Bonus: When I bought All-​Star gear, Modell’s was running a ticket promotion: spend $ 50 (or so), get two free tickets to a Yankees game later that month. I was lucky enough to get one of the last pairs of tickets! If they keep running promotions like that, I’ll definitely keep coming back.

I think these stores exist to sell souvenirs to tourists and not to sell sports equipment, especially in the middle of times square.
Sure you can probably get away with selling some shoes to folks with really tired feet, but the majority of the ground floor is Yankees jerseys and hats.
You can’t compare it to the suburban stores, however, I was surprised to see them sell dumbells — I dunno how many people actually intend on walking out with a set of those. On second thought, people might just use this store as a showroom and just order the stuff online.
The prices are typical Modell’s and I was surprised to not see a Times Square markup.

This Modells is pretty good. I have been to several Modells in Queens and they lack the different styles and sizes that this one has. I think its because more attention is given to flagship stores in manhattan.
Great modells. i will be back again