Modernage Photographic Services

I’ve received excellent customer service from Modernage. They assisted me with a few special requests and the results were really fantastic. I love the quality of my head shot reproductions, and the prices are less than their big competitor.

I had terrible reproductions done at the last place I went to. The staff at Modernage were friendly, patient and helpful. I will definitely be coming back here again.

I had some photographs printed by Modernage. The customer service was good and their willingness to try to achieve my desired results was good, but ultimately the print quality was disappointing. (I get better print quality at home, but my printer can’t make large-​scale prints.) Their prices were competitive (charging the same price for pigment prints that many places charge for digital C), and they offer a full range of services, including mounting and shipping. They worked hard to get my job out in the short time I had. As for print quality, I’ll have tests made by other labs to see what they can achieve.

this place SUCKS in every way.
it’s expensive, slow and the quality is insanely bad. dust all over the negatives. the scans that i paid a ton of money for are only thumbnail size. it took 4 days to develop a couple rolls of 35 mm film. it’s worse than duane reade and costs about 10 times more. literally. avoid at all costs.

You be the judge.
I brought over a few slides to get scanned. I was told that, for a medium-​level scan, it would cost $ 25/​slide. I asked for the lowest quality. After adding up the costs, they asked for $ 15 for a blank CD. A BLANK CD. I said I had one, and they said they wouldn’t use it – they only used THEIR OWN blank media. Very special blank CD’s, as you can imagine. Or not.
Instead of walking away (my strong suggestion for all of you), I managed to bring the blank media cost down and got the slides developed. And I could not believe what this lab did to beautiful Velvia slides! Giant spans of white noise throughout the digitized images. Nobody bothered to even look at the results. 18 slides — $ 76. Enjoy!
I’ve not written reviews for Unilocal until now. It seemed to me that the folks who love the places I love have already done a tremendous job at expressing their opinions, and vice versa. But this experience is so much of an egregious disaster that I really can’t help myself. Hey Modernage: FUCK YOU.

I could not wait for my dealing with this place to be over. I came in for headshots and I am not at all happy about the final product… but I had to make a deposit on my order before I saw the test print… so if I’d walked I’d be out $ 50 with nothing to show but wasted time and irritation.
The guys who work here are initially really cool, really no nonsense — but. If you are not happy with the initial test print they are immediately defensive and incredibly unhelpful about how to solve the problem.
I had three test prints made — no improvement each time. I felt like they weren’t listening to what I was asking for, just reacting defensively, placating me to get me out of there because they knew I wouldn’t retract my order because I’d already paid the deposit.
Also — it take about 45 minutes to place an order here because they have 1 person working the orders desk and he draws out a meticulous map of your order by hand. Thorough but incredibly old-​fashioned and a waste of time… I would love to advise this business on how to be more efficient. They also have really limited options in terms of fonts, borders and styles. They were also totally flummoxed by how to access my image file from the usb drive I brought in, like they’d never seen one before — had to go upstairs to find someone who could access the file.
I will never go back to this place.
However — I brought my boss’s headshots into this place as well and they turned out really nice… thus, the 2 stars.

If you’re looking for a place to turn some of those digital photos into something that looks about 1000 times better than if you had printed it from your HP Deskjet, go here. Immediately. They do an amazing job with all things photographic. Also, I brought in a pic of my mom from childhod, it was the size of a postage stamp, and they blew it up to 36 by 36, mounted it on museum board, and it looked phenomenal. They’re kind of on their own schedule and they might not be too organized, but the people are nice and they all seem to have high standards. You never knew the pics you took on that little elph could ever look so good.