Nomorerack

Nomerack is now Choxi. Doesn’t make it any better. They are selling custom rejected bed sheets. I bought Deelina Dream Ultra-​Luxe Double-​Brushed 1800 Series Sheets. Has manufacturing defect still unable to return, just because I couldn’t figure it out before I washed for use. Wouldn’t recommend this website.

I would never buy from this company again! Now it is Choxi and their customer service, and everything else is horrible! I waited two weeks for an item to ship and when it didn’t, I wanted to cancel my order. They told me I had to wait until they contacted their ‘manufacturing partner’ and I had to wait about 6 business days. I checked out their facebook page to look at reviews and to see if I could get help there. I posted my problem and they deleted it! They delete ALL negative posts and in fact have fake positive posts! How pathetic! I finally got an email that I will be getting a refund in 5 — 10 business days because their manufacturer is no longer making that item. I checked out their website and they are still selling it! RUN away from this site!!!

Bought a GoPro 4 hero Black for my son for Christmas on December 8^th from this company. They charged my card on the 10^th without any confirmation or anything. On the 19^th they decide to tell me that my purchase is unavailable and will refund my money 7 to 10 days. Now in the mean time i have had to go somewhere else and repurchase from somewhere else. No company should take this long for a purchase turn around. I advise everyone to buy elsewhere.

Choxi (formerly Nomorerack) does suck! I ordered a small Christmas candle for my 93 year old mom and it arrived broken. She doesn’t drive. She has limited sight. It is ridiculous to even request that I pay for someone to go to her house to pack up pieces and pay to have it returned. Please think twice before ever using this company!!!

I have been ordering from a great website for a for several years as «NoMoreRack», never had a problem with any orders or the item ordered no being exactly what I ordered. Ordered several times through #Choxie and I’ve had more problems than successful transactions. I ordered 2 puffer down jackets, Red ad Blue., were included The red package invoice arrived stating all items were the package and I had to call and explain was missing the blue jacket I ordered and they were more than happy to deduct my entire order and state that they can’t send the jacket, and that I could certainly reorder the Navy Puffer Jacket. They have mixed up 4 other orders since Choxie too over, where I ordered a certain size and received another. They need to have quality control, protocols in place that triple check these orders prior to shipping to customers! Quality of the items received have also been very poor! I shop through the iPad app.

Choxi-​Nomorerack
I ordered a simple set of bed sheets. Great quality and a good value only $ 27.00 and free shipping. Well maybe I can say that if I ever receive the merchandise. It has now been 3 weeks since I placed the order and still no bed sheets. I contact customer service and that’s a joke. Seems like they just have a scripted excuse each and every time. Today was the 3^rd inquiry and all they can say is please give us three more days to look into this matter. I told them to just man up, if you’re not going to ship the merchandise then refund my money. No response. I truly believe that somebody out there is getting rich off us and I’m sure they really don’t give a crap about the consumer. I guess we really have to believe that we can’t get something for nothing. Right now my order shows that a shipping label has been generated. Whoopie!!! what does that mean if the order hasn’t left the facility.

I placed order a few times for the items I needed. EVERY single time I got confirmation of the purchase and waiting for shipping. Some guy claimed to be from NMR called me early in the morning and ask for my ID and credit card info, I refused to give. He hung up, no more words.
After 3 weeks I got nothing, no email, no notice. I checked online and saw my account was deactivated… for security reason (??)
Customer service is NO help at all. The only thing they do is refer you back to Account Help link
They cancelled your order without any word or acknowledgment. Very impolite and unprofessional.
You will get message like this «In order to have this reviewed, kindly forward over scanned copy of your ID and verification of your address of delivery that matches the address with your credit card institution that they would have on file, I will forward this over for additional review.» SCAM

Absolute disgusting business practice. Ordered FOUR pairs of Beats by Dre headphones (was a featured discount on Brad’s deals). I ordered these as graduation gifts for my family members. ALL FOUR of the pairs DO NOT WORK IN ONE OF THE EAR BUDS (all four of them the SAME ear bud!) I tried to request a refund… it had been 30 days+ before i was able to give to them for their graduation present… Being it was over 30 days… they would NOT accept a return.
$$$ wasted and I looked like a giant idiot when every single one of them didn’t even work…
do NOT deal with these SCAM ARTISTS. This is disgusting business practice and these scammers need to be SHUT DOWN!
These people are the lowest scum of the earth.

If I could put zero stars I would. I ordered a pack of 2 infuser water bottles around March 12. It is now May 24 & I received nothing… but they CHARGED my credit card the same day I bought it in march. Guess I’m never going to receive what I paid for. Especially since No more Rack changed their name to Choxi. could be new ownership, who knows. Oh, & their website is NOT secure. I’ve had my card info stolen at least 3 times, I was wondering where it was coming from… yeah DON’T do it. Never using again, they are the WORST!

This is the WORST online retailer, do not buy from here unless you are willing to wait forever for your shipment. Even tho the sight reads 10 – 14 days, the CSR told me that in the FAQ they say 2 – 3 weeks. Finally game me a DHL number which says it still is in NJ, after 15 days that is where it is. I assume it arrived on a slow boat from china.

I ordered a computer based on the description in the online offer on 4÷10÷15. On 4/​17, I received delivery of a different computer that did not meet the specifications of the one that I ordered. I have been in contact with their customer service since that time, and have been repeatedly told that it has been «escalated to their shipping partner» for resolution.
Specifically, I ordered an Asus T100 laptop with 500GB hard drive in the docking keyboard. I received an Asus T100 with standard keyboard docking station. I have asked them to provide the correct docking station that was ordered and have not been offered any assurance that they are even considering this. I ordered and paid for a product with higher specifications and was shipped an inferior product. The company seems unwilling to resolve their deceptive advertising. Bait & Switch.

This is the worst online website ever. Don’t buy any electricity because it not worth it. The quality is not good at all.

Are you kidding me? That was the WORST on-​line experience I have ever had. Went like this:
— Found socks for my family and I
— Tried to create an account on my ipad — it failed 8 times
— Sent an email to customer service to advise
— Received a canned message saying «try again»
— I said forget it
— An hour later received an email saying «account created and order placed»
— Great!
— Got the package 2 weeks later
— - — **It was the wrong product — was gigantic underwear (no thanks)**
— Okay, no problem, I will call them and they will fix it, right? wrong!
— Called and talked to Edward
— He couldn’t find my account because when their system failed to created it the first 8 times, it then created it incorrectly — so he told me I had to log-​in and fix it myself.
— Sure pal, done.
— Then he said — «Print these labels, go get packing material, package everything, go to the UPS store and ship it back to us.»
…“oh, and if the shipping label we send you is wrong, you pay for the shipping back to us and we’ll eventually reimburse you.”
— I said, «really, you want me to spend my time, effort and money to correct your mistake and return a product that cost you about $ 5 that you incorrectly sent to me?»
— He said «That’s our policy. And by the way, when we get it, it will take A WEEK to process, then ANOTHER WEEK for us to decide if we will ship you your socks or issue you a refund — if we ship the socks, it’ll take ANOTHER week.»
— - — - WHAT??? — - — -
— So, let me get this straight, you want me to wait the 2 weeks it took to get the order you incorrectly shipped me, then I run all over hells-​half-​acre to correct your mistake, then you take a week to decide if you’ll send me my product, then another week to get it here or not ship it at all and issue me a refund at which time I won’t have the socks and won’t know if I’m going to get them for several more weeks?
— He says — «That’s our policy»
— – Nice!!! Here’s my policy — I’m going to dispute your charge with my credit card company, get my money back, throw your gigantic incorrectly shipped underwear in the garbage, delete my account with your crappy company and then share this abhorrent experience on every social media site I know.
—– I sent a recap of this experience to «
» — supposedly goes to the corporate office. Received the typical canned, overly friendly, fake response «We’re so sorry, we’re pathetic, please, kindly, generously (vomitously) return the items at your extreme inconvenience and we’ll generously and smiley and happily take forever to credit you back if we can sweetly, happily, ignorantly remember to do so. Your loving, sweet, pathetic customer service team at nomorerack.»
***** Do yourself a favor,…spend the extra dollar or two at a better site!!! Check out the horrible reviews on Unilocal on this place. They are there for a reason!****

is a terrible company. On January 2015, I ordered teeth whitening kit, that was in a very good discount and first of all, they shipped to me after 10 days, and second, the product was already expired since 2013. I will never buy from this shop ever again.

the speakers I ordered never arrived. Only to my inquiry they replied that the their «partner was unable to reship this order», but for 3 weeks they did not do anything, accept kept the purchase price. Avoid them!

is a horrible company to deal with. If you are looking for a deal, you can find better deals elsewhere. I have an issue where due to the websites issues I have lost money in the long run. The company is refusing to refund me. I know going forward I will NEVER shop here ever again.

HORRIBLE! DREADFUL! TERRIBLE! THE WORST! Do NOT order from this god awful website.
First of all, and this is not obviously advertised anywhere on their website (it’s in the FAQ apparently), ALL orders take 10 – 14 «business» days to even go into shipping. Yes, that time frame does not include shipping. I ordered a $ 500 camera from them (The deal was solid. About the only redeeming factor.) on Dec 8^th, for Christmas, and nowhere did it say that it wouldn’t be guaranteed for Christmas, which they have on their products now. I contacted customer service today wondering where the hell my camera was and they gave me some bogus apology and referred me to the FAQ about the 10 – 14 day processing time. They then said to give me the «quickest resolution possible» because they «valued my business» they would escalate to their partners responsible for the item. Guess how long that’s going to take? Another 4 – 6 «business» days. That’s again, without shipping. Hell, that’s just so they answer the customer service reps email to them.
So here I am, stuck with this order for an item that had 2.5 weeks to get to me, but probably won’t. I’m going on vacation the day after Christmas and it was super important to me that I get the item by then. I had no idea this website took ages to get anything done. It’s completely unacceptable that they don’t advertise this on their site.
Yeah, never use NoMoreRack unless you are in absolutely no hurry for your item. Though based off the other bad reviews, (random cancellations, misdeliveries, etc…) I wouldn’t order from them EVER.
UPDATE: After spamming them to try and get them to cancel my order (just going with Amazon at this point), I get three responses. One from a CS rep that contacted me because I posted on Facebook and two different other ones from their CS form on their website. The Facebook rep told me that the manufacturer was going to be unable to fulfill my order at all (nice job vetting them NMR) so a refund would be given. The other two? They both told me the order had gone out for shipping and I could not get a refund until I had received the item. WHAT ITEM WAS I GOING TO GET?! Seriously, [insert every expletive known to man] THIS SITE!
UPDATE 2: After nearly 3 weeks, I still have not received my refund they said would take 3 – 5 business days to process. Guess I’ll be calling my credit card company and reporting fraud. It literally blows my mind that this company is not out of business…

They keep sending my stuff all over the country to wrong address. I don’t know how but the first time it was delivered to an address in California, this time Tennessee. I live in Ohio! Plus the few things I have received have been HORRIBLE quality! Beware of any company that doesn’t have one single bad review on their facebook page. They delete any complaint within a matter of minutes to skew the company.

EDIT* They have already contacted me with return labels and information on the rest of the shipment. I have raised it from 1 star to 3 and we shall see if they follow through on their promises.
Oh boy! I can hear my husband already! «You get what you pair for. How many times have I told you to check reviews first?» Iy Yi Yi… this outta be fun!
Yesterday, I received 2 of the 6 items I ordered last week. I am now reading over the other reviews and starting to worry that the 4 missing items are not going to arrived at all and now I am wondering if I want them to be shipped at all before I can cancel the order. My concern is on the packing slip there isn’t any mention of it being a partial shipment, nor is it noted on the shipment confirmation email.
The comforter sets I ordered are shiny fake satin like poly and they are so slick that I don’t think they would even stay on the bed. From the description, I was under the impression they would be cotton blend. The colors are funky too. The chocolate looks like it has a dark purple tone to it and the taupe looks lavender. eeek!
I tried to contact them right after delivery and was on hold for 20 minutes. I ended up sending an email through their site where they state they take pride in getting back to customers within 48 hours. It says they are available 7 days a week but when I called this morning, the recording states hours of Monday-​Friday 8am –5pm EST.
I get the feeling I am going to be stuck with slippery purple comforters and a bill for $ 180 not the get 2 sheet sets or the 2 duvet sets. Might as well call the credit card company now.
Has anyone else had the same experience? Thanks

is selling counterfeit Beats by Dr. Dre. The item I received did not include a retail box, did not include a serial number, and were made of poor quality. I opened up a counterfeit claim with PayPal, so hopefully they will get shut down.