Olive & Bette’s

Horrible return policy. Do not want.
Went into the store to find a sweater to go over a basic black dress. Tried everything on, found one (finally) that worked and was work appropriate. Up-​sold me on a beaded necklace. When I went to check out it came to $ 600. For a see-​through sweater and beaded necklace. $ 600.
After the sticker shock, and realizing I probably now could not afford to pay rent next month, I called to ask about the return policy. There basically is none. Exchanges only. Ouch.
Buyer be very very wary.

Great sales team and even better women’s clothing and accessories merchandise at competitive prices. Great range of designers and styles but also a wide range of small fun gift ideas to interesting pieces. Transform your look from day to night here and back.

I love this place. They have the best salespeople. The kind of salespeople that will unfold every sweater to show you and not bat an eye. Every time I go here I end up spending a ton of money and walking out feeling great about my purchases. If they don’t have the size, they offer to get it from their other store, or order for you. Above and beyond…

I went in there last week and was disappointed with my outcome. I am fairly new to the SoHo location, and might just move on from all of Olive and Bettes. When I used to shop at the one on 72^nd and 3^rd I was treated with attitude and when I asked to speak with the manager, it turned out the one assisting me was that. During the holidays I had my girls with me and we decided to try out the SoHo location. My previous times I worked with Amber and Kasey. They were always bubbly, and a joy to work with. Last week the associates were offensive. They gossiped about employees, and about there boss. (The boss has helped me previously). The young lady Sophie put my items in a fitting room and texted the entire 30 minutes I was in the store. I was never asked once about how the items were fitting. I walked out of the dressing room to Sophie rolling her eyes because nothing was in my hand. I walked out of the store unsatisfied and ready to write a Unilocal review.

I went to this shop twice while I was visiting NYC from Atlanta. The customer service was outstanding! All the staff got involved helping me pick out outfits. My 10 year old son was with me and they engaged him in conversation as well.
The clothes are super cool and comfortable.
I spent a lot of money and enjoyed every cent of it. All the clothes I bought have instantly become part of my daily rotation.
Alexis, one of the great sales people, sent me a nice card and we’ve since set up a system of her sending me clothes she thinks I would like. My own personal stylist!
I can’t recommend this store enough.

Did not have a good experience. I went into exchange a few items and on the phone they were great. The staff was even great the first half of my visit. I had store credit and I think as soon as the realized I wasn’t going to spend any money their demeanor changed especially Sophie. She was super nice on the phone and when I went into the store they tried to push every Item I looked at on me. I was just looking, I just wanted to get my exchange and not spend any extra. Honestly olive and Bette is not a place I would normally shop, I received a gift. Their merchandise is over priced.
I believe when they realized I wasn’t going to spend any extra they were done. My sister asked where the train was and Sophie have her an attitude «What train?» She snapped. We were just asking. I got some cute items but will not return.

Great boutique in SoHo! I always find something cute and unique at the store. The sales staff have always been very friendly and helpful. It’s my go to store whenever I’m in NYC. This is a must stop boutique for not only a wide range of designers and styles but also a wide range of small fun gift ideas to interesting pieces. Prices seem reasonable for a retail boutique in the heart of SoHo. If you’re looking to take home a fun NYC treasure this is the place to shop.

Cute lil boutique hidden in the east village. Clothing is affordable but the staff is amazing! They really go above and beyond to help you find what you need while having a great time!

I went in because I was looking for some dresses to take the Hawaii, and also to wear throughout the summer. As I browsed, a woman came up to me and asked if I wanted to try those on and if I minded if she pulled some other similar things I might like.
She pulled a dress that I really thought looked pretty boring on the hanger but before I could object she told me she knew it looked boring on the hanger but try it on because it hangs really well. Then she asked if I ever wear maxi dresses – nope, I’m 5’2″. She asked if I’d give one a try, so I said yes, why not.
Everything I picked out was bad, and both things she suggested were great and I bought them. Excellent service and an eye for what might be flattering on me – I really appreciated this and it made the shopping experience totally pleasant. I’ll definitely be back.
Not everything in this store is for me, but they helped me find the right things.
Yeah, it’s not cheap, but it’s also not pretending to be cheap, so how can one knock them for that???

Olive & Bette’s is a cute boutique in SoHo. They carry a lot of upscale brands like Nanette Lepore, Amanda Uprichard, etc. The prices are rather high — expect an average ticket of $ 100 or so for most of the items. The shop is rather small so expect bumping elbows with customers.
There were also no sales when I went, so I really had no reason to shop here. Too bad, because the clothing that they carried was really cute and fashionable.

One of the best boutiques in Soho. Friendly sales staff, great selection of clothes. Sure, its pricy, but thats what is expected when shopping for these labels. I always find something great every time I stop in.

Jessica in Soho is amazing! She and my two friends have just completely transformed my wardrobe — and me! Jessica has great ideas and a great eye — big, huge thank you! Excellent selection of cool casual and great going-​out.

In persuit to seek bail from the pouring thunderous rain Olive and Bette’s seemed like a quaint clothing store. What I obtain was three digits plastered on nearly all their price tags of every clothing article. Extreme overpriced as one cotton shirt was $ 110.00 and a pair of skinny jeans was $ 195.00. AIJA, hello poverty! Olive & Bette’s is not even brand name designer. The style is for the very trendy teenager girl, free-​spirited freefall expressive individual – hold on wait a minute… that’s ME, but not trendy and certainly no teenager to date!
Albeit, if Unilocal offers a separate rating for customer service I’d rate it four stars for a sales associate search high and low and located the last business card. The space is packed with clothing and fixtures for there is no space for movement of any form, which I was beyond annoyed with European tourists. These European teeny boomers were shopping like there were no tomorrow to walk over me without etiquette of a «excuse me» their vocabulary.

I was visiting NY and stopped in here because of a sweater I saw in the window. What followed was an hour long shopping spree. The girls knew just which styles would work on me and didn’t try to dress me too young, which can be an issue for this petite 41 year old.
I left having spent enough that the next day my credit card company put a suspicious activity freeze on my card. Other than the fact that my husband couldn’t pay for his parking in the morning, it was well worth it.
My only complaint would be the return policy, 7 days for store credit only. I want to return one of the dresses (the clothes took a week to arrive) so I’m hoping they’ll make an exception.
Edited to add they were happy to take my return a few weeks later for store credit. They even offered to send me some things to take a look at once back in OR. I passed on that but look forward to going back next time I’m in the city.

the price markup here is extreme. expect to pay at least $ 30 – 40 more for say. the same theory pants that you could buy across the street. that goes for free people, rebecca taylor, nanette lepore, etc. (all of which can be found at flagship shops in soho within about four blocks). not to mention, merchandise usually never goes on sale. often times the same merchandise is on sale at bloomingdale’s (just over on broadway) for 40% off.

Great for basics… loads of tees in long, short, sleeveless and tank and great colors. They had a great selection of sandals and denim as well. It’s amazing what they have packed in this tiny little space, but that’s what gives it it’s charm. The girls that work there were helpfuland nice. I walked out with a few things and I wish I bought more. I’ll be back on my next NY shopping spree with the ladies.

This place really knows customer service!
I stopped in mostly due to the eye-​catching window displays. I thought it might be a great place to pick out a little something to remember my vacation by. One of the sales clerks spent a not-​insignificant amount of time with me, bringing me lots of options to try on. In the end, she helped me find the perfect outfit, and I had a great time, to boot.

O&B’s at Spring Street came through for me big time today! I stopped by a few stores last night to pick up a pair of black classic uggs, because it’s gotten friggin cold here in nyc. Apparently, these black uggs are super popular, and the only ones I could find were way too big for me. So I decided to call it a night and try again today.
This morning, I got up early and started making phone calls. First, I tried the Ugg flagship store in SoHo thinking, «they’ll have a crap load of these… it’s the flagship!» But no, they’ve apparently had lines out there store for the last few days and everything worth purchasing and in normal sizes has been completely hoarded.
I called about 6 other retailers before calling O&B’s, and by the time I called, I had already lost hope of finding them in the wild… until the girl who picked up told me the displays were classic blacks in a size 7! Woohoo. She was super cool about holding them for me, and when I got to the store later this morning, I walked out in my new uggs feeling like I was walking on clouds (not because I had found the shoes, but because they’re so friggin comfy!).
Anyway, the staff at this store is incredibly friendly and they turned down people to hold onto the shoes I’d called about earlier, which I thought was great.
I felt pretty happy walking past the line outside the Ugg Store less than an hour later :)
P. S. Other reasons to visit this store — they have really cute clothes and I’m a fan of their shoe collections (especially their wellies!). Oh, and they’re very nice to dogs.

This trendy boutique features great designers like Theory, Free People, Rebecca Taylor as well as some new independent designers. The staff is friendly and offers suggestions in putting together great outfits.

this place has some tempting modern preppy stuff, but is way overpriced and michael star-​type shirts are better bought at bloomies. Staff people are kinda annoying, unhelpful, and busy folding t-​shirts.