Orchid Nail & Spa

Stopped by here on the go for a qiuick regular manicure. I know that it’s kinda hard to deal with black color but i didn’t expect that it will be such a big problem for this salon. I ended up with a skin around my nails covered with the black nail polish and the girl decided to deal with it by soaking her nails in the polish remover and scrubbing the nail polish from my skin with her nails. Obviously, my nails look messy, not to mention the skin. When i asked to re-​do one nail together with another that she messed up completely, the girl complained that my nails are too short that’s why it was messy. Only after asking the guy who appeared to be a manager she agreed to fix it. I mean, you already messed up one, whats the problem to fix another one? I put second star for them only for using one-​time tools and towels. Definitely never again.

The first time Joe did my French gel manicure, I was really happy to find the person who have such wonderful hands/​skills. My Cuticle didn’t come back at all. Unfortunately, he left N I have someone else did my nails, Honestly i didn’t like it at all after I tried few times. I was so happy to found out Joe is back and I’m really commit to this place now.
If you want someone who is really good to do the designs, look for Joe. He is super nice and skillful. In additions, This is place offers 10% for students and the price is fair.

The service here was really great! And they give a good price for a mani/​pedi. I had a good experience and my nails came out just the way I wanted them. The shape & length of my nails were perfect. Orchid Nail is also very clean and relaxing. I really enjoyed my experience.

1. Their polish selection are all super old. Majority of their polish on the shelf are separating in to layers!!! They needed to be thrown out and replaced.
2. They offer 10% student discount but they also charge $ 2 more if you want select Vinulux brand of polish. It was the only polish on their wall that isn’t super old.
3. I went in to get my acrylic tips filled in. The lady that did my nails was rude as hell and did a terrible job. She did not push back my cuticles before refilling the acrylic and she was rough with the filer. She did not apply a base coat and the polish got all over my cuticles. Also after that’s done, she didn’t apply any lotion on my hands so I left the store with my hands looking like it’s been mummified.
4. The store had signed that said they use single user equipments, but the filer they used on me is clearly ancient. I didn’t say anything cause they were all conversing in like Chinese.
Getting your nails done is supposed to be relaxing and a treat for yourself, but mine was such a terrible experience. I was so uncomfortable. I left the store more upset and stressed than when I walked in.
LITERALLY THE WORST NAIL EXPERIENCE EVER!!!
seriously, do yourself a favor and go somewhere else.

Was pretty upset with the service I received. Told me one price and charged me another when I didn’t get anything extra. Aside from over charging me the woman doing my nail messed one up and decided not to fix it properly so it was left all bumpy. Lastly the manicure didn’t reach my cuticles and was uneven, when I asked her to fix it (very nicely I even offered to do it myself) she just stuck her finger in my nail creating a weird line and then got mad and walked away to do someone’s pedicure. Very upset and unprofessional especially for the price I paid.

I hate to do this because they’re super nice and the nail salon seems clean but I didn’t have a great manicure experience this time. It seems like the most talented employees have left the salon…
She was rough on my cuticles and although they didn’t bleed, it hurt. She rushed through that part too. The nail polish also was a bit onto my cuticle on a few nails.
I give it a 3 instead of less because the pedicure paint job was good, however they don’t spend much time on your calluses.

I’m kinda surprised at the the bad reviews, because I love this nail salon. I have had nothing but great experiences. The folks who operate it are quiet and super polite. There is usually soft, relaxing music playing. If you get Winnie she will make your day with her upbeat attitude! This salon is small and no frills but clean and very affordable. If you are kind they literally bend over backwards to help you.

After my pedicure, I wanted to give them a 4 – 5 star. But my manicure went bad.
So during my pedicure, she asked me if I wanted magazines and brought me a stack. I went hiking the day before so she tried to be careful on the toe that hurts which was decently considerate.
My manicure. Before she painted them. She leaned over and reached passed the table to grab one of my hands. It happened after I paid, I wanted to get my metro card out so I won’t have to get it after the nails are painted. Her reaching over the table for my hand. can really describe how impatient she was. Maybe because they were getting a bit close to closing but I got there at 8 and it says they close after 9, I left by 9:10 — the boss lady was saying something in Manderin but I understood that she was telling the person who did my nails to help me with my shoes so I can leave… At first she (Winnie, who did my nails) just walked off and didn’t even say anything. Before she walked off, I asked are they closing soon. She just laughed and semi nodded and walked off.
I said thank you and bye… And heard crickets. She was bad with the painting because she went from left to right but completely gave up on painting the right of each finger. Which made the color look uneven. She fixed it because she saw me looking at it, but before she did she said «so what do you want?» In an ill manner. She insisted on putting another layer of top coat would help and I said I didn’t want it to look lumpy, she insisted on it but o rather not do anything because it would just be worst. She repainted them which I appreciate but was definitely rude and ill mannered about it. They are definitely lacking professionalism.

This was the best nail spa place I’ve ever been to.
The workers are nice and the lady did a great manicure for me. The area is clean and the tools they use are clean. The tools used for nails are well sealed before using. Each buff are only used for each customer. The cost is acceptable, the manicure is only $ 9.50 .They also do relaxing massages for 10 minutes for only $ 10.
I’ll come back again and more often for more manicure and maybe I’ll try the pedicure.

DO NOT GO HERE.
This place is an absolute joke.
I’ve come here many times over the course of the past year as there was one tech who was able to do a talon nail fill perfectly, but since he left it’s just gone downhill. There is now a new tech who completely butchered my nails and was a total bitch to me, asking me to FILE MY OWN NAILS because she was incapable of shaping them correctly herself and I wasn’t happy with the uneven, amateur shape she’d given me and deemed acceptable. This all happened while the manager looked on and seemed nice at first, helping me to explain that the nails were not of the caliber they should be, and ultimately getting this woman to fix the problem (albeit half-​assed). The fill turned out still heinous and the paint job was such a hot mess that I ended up redoing it myself. They then had the nerve to charge me full price after two hours of subpar work and unnecessary attitude.
Lo and behold, one nail popped off out of nowhere two days after and another went a few days after that, so I went back in hopes of getting my money back or at least something to remedy the situation as they were all lifting at that point. The fat, disgusting manager had the audacity to raise his voice at me and tell me that I’d never gotten a fill and had only had some tips replaced (a total lie). A refund was not an option, but finally he agreed to have this woman fix the two missing nails. They kept me waiting for far too long, and I had somewhere to be, so I asked if I could come the following day and he said yes.
I came in the following day and he refused to fix them. Oh look, another nail just flew off as I’m typing this.
Orchid Nail is an absolute waste of time with incompetent staff and poor business practices. Throughout my many visits prior to this, I’d been witness to numerous incidents with unsatisfied customers, so that should’ve been an indicator. They are clueless as to how to maintain a loyal customer base as those who spend significantly and repeatedly are discarded with zero regard for customer service. This is not how a business survives in New York City and I give them six months to a year before they shutter.

I rarely write a negative review. I was there a few days ago to get my toe nails trimmed. Staff was very nice but it was a poorly done trim. Am not a satisfied customer. It looks bad and nails were not cut well. No filing was done. No removal of dead skin. And I left there with a small cut even. It was a complete waste of money and my time.

My new go-​to nail place. Their prices are extremely reasonable, they always ask me specifics on how my nails should be done, they listen well to instructions, and above all are friendly and courteous to their customers. My experience with them so far extends to gel manicures and pedicures, as well as regular manicures and pedicures, and they have always done a phenomenal job. My gel manicures usually last 2 – 3 weeks, and my gel pedicure did not chip for three months! I also like that their equipment is always sealed and clean prior to use, and that they seem to take a lot of care with cleanliness in their establishment. They also offer great weekday specials and discounts to students. As I say… what’s not to love?

Con — Gel manicure barely lasted 1 week, agree with another reviewer, the buff they use for the nails is too harsh.
Pro — pleasant staff, if i hadn’t paid extra for the gel manicure — I might have been happy with the regular one

After searching for what seemed like hours on Unilocal for a decent salon, I decided to head to Orchid nail salon for a gel manicure and a pedicure for the holiday weekend. I’ve lived in NYC for over 4months and I’ve had multiple AWFUL experiences with mani/​pedis. So happy to have found Orchid! They did an amazing job on my hands and toes! It is a small salon but I think it’s the only place I will go to in the future!

The day before I went on vacation, I had to work late and was happy to find a salon with good reviews and open until 9:30 fairly near my office. I didn’t have to wait long, which was nice. However, this was the worst manicure I’ve ever received. And like most NYC women, I’ve had a lot.
My fingernails were practically sanded by harsh filing (cannot wear them naked for a long time now!) and the cuticles didn’t receive any softening gel or water soaking, so they ended up being cut totally frayed.
And the gel is jagged, not to the edges and there’s a lump from a stray hair at the end of my ring finger nail. I am not the type to say anything but the woman who was doing my nails saw how bad they were and offered to do another coat over the top coat that she had already applied. I was running horribly late but agreed to it.
Seeing my dissatisfaction, the owner gave me a $ 5 gift certificate. That doesn’t cut it (no pun intended) given how embarrassing my nails are for my upcoming vacation and events — I don’t have time to fix them!
So frustrating. I mean the people were otherwise nice (hence the extra star) and I didn’t complain much but sigh. I won’t be back.

Ran in here very last minute tonight for a UV gel fill and pedi. It’s a very small, cute and clean salon. The owners are Vicky & Tom and they are adorable and very accommodating. Cindy did my nails. She was also very sweet and listened to how I wanted my nails done. I would definitely go back here. They were moderately priced, and I tried the vinyl polish for the first time. We’ll see how it stays. Back in two weeks for a follow up!

I’ve had 3 manicures here in an area which has many nail salons. Orchid has
pleasant personnel and is inexpensive. I can’t think of other accolades because
on each occasion the manicurist has carelessly cut skin; the implements are not
fresh and/​or new for each customer; the restroom is located down a long flight
of stairs; and I have a hunch workers are being exploited.
After paying the bill I noticed that the balance which is supposed to be a tip
for the manicurist is not returned unless one specifically asks for it to be given
as a tip.
I will not use Orchid again.

Had a great mani/​pedi here after realizing my nails were chipped when I landed in NYC. The woman who did my nails was super friendly and efficient. They prefer cash tips, but will let you put the tip on your credit card. Very accommodating staff and thorough mani/​pedi.

Walked in off the street and were immediately served. We were just after some funny nail art and asked if there were any samples. The guy (joe?) said they could do anything so we pulled stuff off the internet, changing our minds a few times without any issues or attitude (phew! Thanks guys!!!)
Staff are all super nice. Prices are cheap (we paid $ 15 for massages are great too.

This place is amazing! I was looking for a nail salon and looked through the store front and they welcomed me in. It’s right next to Baruch and if you’re a student you get a 20% discount so my gel manicure ended up being $ 21. They have a decent selection of colors for a new store. He also gave me a ten minute massage, which I didn’t expect, as my nails were drying. Everyone in the store was welcoming and sweet. He took his time and it really spilled over in great work.