Petco

Its a petco. Kind of small (Its Manhattan after all) Always has what I need for my doggie though. Not much more to say.

Good store. Friendly staff, spotlessly clean, good selection and reasonable pricing. Hint: if you need things for your dog, go to the 2^nd floor– the staircase is near the cash registers, although there is also an elevator.

Cheaper than Union Sq petco.
The three floors can be hard to navigate since you might not find the elevator and I don’t know where the stairs downstairs is.
The fish are healthy, and Christopher seems to know what he’s doing and really enjoy fish and fish keeping.
Since it is a new store (it wasn’t open last year) it is a bit understaffed, but a good aquatics section and clean other sections gives this location a 5 stars

The only petco in Manhattan that has pricing similar or close to the website. I would give it 5 stars but what holds me back is they don’t carry as much variety as the website or they carry a lot of foods but not larger size bags of food.
The cashiers are very friendly and quick. The staff is very hard to find if you need help but when you do find staff, they’re as helpful as they can be. They need a little more training in terms of product knowledge.

I went in to this particular branch just to return an unused bottle of nature’s miracle and Dian was incredibly helpful, volunteering info about what makes this type of product different from household items etc. She made the transaction very smoothly and friendly. Great job!

I love this store! The people who work there are very friendly and nice. My dog love to go there!!!

Groomed my dog here. She’s a 55 lb golden retriever. They did a great job. She gets a lot of compliments, her fur is so shiny and soft, still smells good 3 weeks later, and they cleaned her teeth and clipped her nails, all inclusive. They even gave her a report card! I usually prefer frequenting mom & pop groomers, but Petco did it better for much cheaper and I have to say that I’m very impressed by the friendliness of their staff throughout the store at this location.

Ok, now I have to upgrade to 5 stars. I feel the store really listens, and this needs to be rewarded. Great Guppy selection — my fraternity of 4 males was purchased here in it’s entirety and are very happy and healthy and playful.
I purchased all my plants here as well, both from the back tank and from the display tanks (one on sandstone, one wall plant on suction, and two coconut platners). Got a couple freebie snails hiding in the coconut and they reproduce like crazy, so I now have an impressive cleaning crew.
Be careful with substrate though — the pre-​packaged Petco river stones need to be washed quite a bit.
Finally purchased my Betta. Not the peach one — I noticed a guy early on who was sad and seemed to be in the store for a while — at one point, he was fainting and one of the (lovely) salespeople gave it meds when I told her. Fast forward two weeks, I see him and figure it’s fate — really wanted a halfmoon, but this vieltail just REALLY wanted to go home with me and, clearly, waited. So now I have to get a whole new setup for a halfmoon I still want. Addicted much?
The Betta lounge is now across from the tanks, so great placement — I just wish it were a better lighted area.
Vastly improved selection of freshwaters. I now think that as this was a newly opened store, they were just getting a footing.
Two suggestions: a call button on the Cellar level would be great — a couple of times I couldn’t be bothered to go to the ground level to get someone, and then return, so purchases were not made.
And better lighting for the Betta lounge.
Extra compliments for your staff going all out to make sure we get all possible offers, and in general being fun and kind and helpful.
Would be nice to have a $ 1 donation option at checkout — starts at $ 2, and, as I go often, adds up to a point where I don’t donate — and feel bad for saying «No, I don’t want to help a homeless pet». The wording really makes me feel like an @ss, even though I donated $ 20 a couple of times.

This location is great. It has a lot in stock and the employees are very helpful. They even give great advice for chew toys for puppies. They also carry hard to find organic gluten free puppy food! 5-​stars’

Glad they opened here. I now have a place to buy my African Grey Parrots their food! Tip: try to ask for your first time buyer discount. I did but this promotion may be over.

I really love this store, they have such great customer service and they always carry the food I like. But more importantly they encourage you to bring back anything that is unsatisfactory and they will refund you or give you credit. I love the occasional coupons that help reduce my prices. Michael and Dian and of course and all the employees are tremendously knowledgeable about the products they sell. And if they don’t know, they ask someone who does. On top of that, I have discovered new products that cost more but last longer and has a higher quality (i.e. litter) which has saved me more money in the long run and everything smells better. Who doesn’t like that?