I called them to find out the time of a meeting. The guy who I spoke with was a total douche(sorry for the language, but that really is a perfect description). And he could not or would not tell me what time the meeting was. So how can a facility not know their space usage schedule? It made me wonder whether that is their general attitude towards addicts? Kind of a red flag… I have no idea whether it is a decent rehab or not(I do not hear anyone singing its praises in the rooms), but if a new comer in the program asks me about Phoenix House, I can only tell them the above. I called their 800 number to complain, and the person I spoke with apologized and said they will send an email to the location, which was W. 74th St. in Manhattan.
Diana B.
Rating des Ortes: 4 New York, NY
Programs that help people get off drugs and alcohol, with job and literacy trainiong for those who need them.