Pick A Bagel

By far the worst pick a bagel and worst bagel store I have ever been to! The staff are extremely ignorant and don’t care if you like it or not. They will make you wait as long as they want and most likely will give you exactly what you didn’t order. I have watched customers leave their food and walk out from frustration and have been tempted to do so myself, I don’t know how they’re in business!

On the pricier side– cost me around 9 bucks for a bologna sandwich. High quality meat but I can def get the same thing at a local deli for $ 6. Desperate times though and it’s close to brookfield!
They sell made to order salads, made to order sandwiches, made to order bagels. Virtually no line.

I had a plain bagel with cream cheese. It was my first bagel in nyc and the best I’ve ever had to date. The texture of the bread was amazing. It had the same crunchiness as to crust of a freshly baked sourdough or rustic French country loaf. The cream cheese was super fresh .I don’t know why this place has such a low rating. Maybe real New Yorkers know best. But the bagels are nowhere as good as this is Los Angeles where I hail from.

This is really good! I had a bagel and they make there own cream cheese. They have a lot of bagel and cream cheese options. My dad got a bacon egg and cheese bagel and he said it was really good. I’d recommend a chocolate chip muffin it’s real crispy on the outside but nice and fluffy on the inside and its really good!

It actually amazes me how this place can get an order wrong every single time. I have ordered from here about 7x (yes, I should have learned, but options are limited in the early mornings downtown) and not once has the order been correct. You would think maybe the orders were complicated although that is even being too nice. No cream cheese on a salmon and cream cheese bagel, no cheese on an egg and cheese sandwich. Most recently, I ordered an egg, cheese, and tomato sandwich and was given egg on a bagel. When I called the store, the man put me on hold then told me he would send out another delivery. It never came. I will now be telling all my friends, who MANY live downtown to never order from here and I will also be taking my business elsewhere.

Worst sandwich ever. The bagels are good but the specialty sandwich chicken was so dry I couldn’t chew it, the pesto wasnt shaken so it was just green oil all over the place–

This place is very consistent in Horrible.
They get my order wrong Every time on seamless.
I gave it a shot to order by phone and pick up (since I live a close by). The guy kept asking me if I was ordering from North End, and I said no.
When I get there, they didn’t even have the order and no note of it being called in. They just look at me like I’m crazy.
The clerks are rude and can hardly speak English.
At least the North End Pick a Bagel is good.

This is the worst bagel place. Every person working there is rude and incompetent. We ordered three bagels and they forgot to put in one onion bagel so I called them to have them deliver if and the manager was incredibly rude.

I regularly order from this pick a bagel on the weekends. It earns 3 stars because the bagels and cream cheese options never dissappoint. However, order anything else and you are rolling the dice. That’s because you may not receive what you ordered and this has happened to me on numerous occassions. For example, most recently, I ordered a fruit punch gaterade and instead received the blue one. This would be fine if they actually called and asked if the substitution was acceptable (though I would have just declined it since I don’t like this flavor).
Regarding other items, their o.j. is good, and muffins are also. The pancakes aren’t particularly great (and of course it’s not real maple syrup) and the eggs are alright.
In short, if you live in the neighborhood or walking through, it’s great for bagels but be weary, other items you receive may not be what you wanted.

Just your typical NYC bagel place. I always stop by here every now and then to pick up a half dozen wheat everything bagels and a small container of fat-​free scallion cream cheese when I’m craving some carbs. It’s obviously no Murray’s, Zucker’s or Russ + Daughters, but it’ll definitely do the trick. It’s the perfect in-​the-​neighborhood hangover cure for my weekend shenanigans.

This place is a joke. 1^st issue is that they pretty much never give you what you ordered. There’s always something off — no matter how simple the request is. The 2^nd is their OUTRAGEOUS pricing. A bagel w/​a scoop of chicken salad is $ 11. Done. #lostmybiz

Came in here for a quick breakfast sandwich. The staff wasn’t rude nor friendly, just doing their job. I got a bacon egg and cheese and it came out super fast. It was a pretty good sandwich, just your standard expectation. If you need a quick breakfast and aren’t being to picky this place is definitely worth it. If you want something that’s gonna knock your tastes buds socks off I’d probably skip it.

The reviews speak for themselves. I happen to love a good breakfast sandwich but man the guys taking your order are the rudest individuals I have ever had to deal with. They are impatient and try rushing your order. They make mistakes and blame it on you. While I was in there the guy thought he took my order and I tried to explain to him I was being helped by someone else. He actually yelled at me, told me I ordered from him something completely different then my actual order, and grabbed the bag out of my hands. There is no such thing a customer service here.
When it comes to the food, the breakfast sandwich is actually pretty good. Unfortunately it is way over priced, near $ 8 for bacon egg and cheese. I just don’t see myself going there no matter how good the food is with how rude the staff is.

This was the worst pick-​a-​bagel location I have ever been to. The bagel was hard as a rock and the cream cheese tasted kinda funky. The coffee and black and white cookie were good. But I highly suggest you keep walking further down the street and through brookfield place to go to the other pick-​a-​bagel location.

The staff is RUDE RUDE and RUDE!!! If you don’t mind being spoken to like trash go here. All of the cooks have an attitude and they treat you like you’re bothering them they’re very impatient. By far one of the worst experiences I’ve ever had.

Biggest idiots! Can’t even understand simple English and just like others have written, got the order wrong! Idiots!

The staff here was so rude. Worst service ever! Hire some decent people!
The guy handling my bagel refused to toast my bagel because he was about to put butter on it. He went ahead and slapped on all the butter without toasting. He then threw the non-​toasted bagel on the counter and answered unapologetically like «How am I going to do it now. It’s done».
That’s bullying, let alone respect for customers. I walked right out of the place. First time after ordering food without paying and first time posting a negative review on Unilocal.Had bad service before but did not bother to post anything. THIS IS REALLY BAD!

A remarkable proportion of low reviews by folks with few reviews, and 6 Unilocal listings after the North End one. Place was dead on a Friday afternoon when ordering a $ 1.20 sesame bagel with nada on it. Pricey and not that good, plus their door is busted.

I absolutely agree with all the bad reviews, the service is by far the worst in lower Manhattan. Yesterday I ordered a chicken salad supreme sandwich, I had to yell over to him as he was putting grilled chicken on the bread. I watched three people behind me get served their food before mine was ready. Oh and btw he was not new I have seen him there for a while.
The manager is a joke, he does nothing to help. He is always on the phone no matter how busy they are. Way to go, watch your potential customers leave unsatisfied.

#1, its overpriced. #2, Only good if you order a bagel sandwhich. MOST of the time, MOST of your order will be right! This time i decided to order some scrambled eggs with home fries. However, upon checking my food at the counter i definitely got an omelet which they said was scrambled eggs. Ummmm, ya​.no. Given this spot a few chances, but I’m definitely over it