Quest Diagnostics

I had an appointment and came here with no one else in the waiting room. There was one person working, but the computer system crashed when I was there so I signed something saying it was OK for them to submit the samples without me confirming. The lady was pretty nice, and I trust that she sent out my samples that day. Otherwise, it’s a lab, so I’m not sure I had that high an expectation.

I chose this place because it was convenient. Although I saw the negative reviews, I needed some place to do my labs for my company’s biometric screening. Luckily, I did not have to wait too long since I was the only patient at the time. However, the attitude of the phlebotomist, Veronica, was terrible. It was like dealing with a city worker who don’t give a damn about her job and looks bored to death having to come in on a Friday. She wasn’t very knowledgeable at all and honestly shouldn’t even be in this field if she is so disinterested in dealing with patients. All in all, I would pick another Quest location if at all possible.

I am not one to leave negative reviews, but this QD is on par with Time Warner Cable service in NYC. Which is to say that no one seems to care about your time, nor the passage of time in general. It’s an alternate universe of inefficiency and slow, slow walking in this city.
What could possibly necessitate the wait time here? One can’t be certain. The bloodwork itself takes approximately 45 seconds. Yet regardless of the number of people in the room (on average, 2), the wait is approximately 45 minutes (with the exception of 2 times over the last 2 years I was in/​out in 15 minutes).
I once saw a girl go ballistic on a nurse after having waited 2 hours in this waiting room. Her tirade included the fact that only one patient had been seen the entire time. It was a beautiful, vindicating moment for the other regulars present.
Unfortunately, I have to go here often, per my doc/​insurance. I just needed to get some of my anger out, as I sit here missing yet another work meeting.
I may die in this room one day…

One phleb to register and collect specimens. No wonder there is a full waiting room. Wait has been over an hour so far and may take another.

I had a great experience. The staff was very friendly. I was in and out in less that 15 minutes. No redundant paperwork. The person who took my blood was very pleasant. Would definitely go back.

Do not go to this place, pick another location. The staff is very rude and totally unprofessional. The nurse responsible for processing my lab work was Veronica. right from the beginning she was rude, unprofessional and was not careful with the task of drawing blood as she shoved the needle in my arm. Don’t waste your time with this place.

You know when stuff just works out the way its supposed to and it puts you in a good mood because that rarely happens? Thats what happened to me after my experience at this Quest Diagnostics. After being told last minute I needed blood work done, I quickly looked up the closest location of a QD. I made an appointment online for the next morning at 9:15am. I arrived early, at 8:50am and was taken care of right away. I was in and out before 9:00am. I waited longer for my drink at Starbucks afterwards than I did during the whole procedure. I highly recommended this particular location.

I made an afternoon appointment online and showed up 15 minutes early. After signing in I noticed there was one patient ahead of me. The phlebotomist Joysree drew the guy’s blood, got me registered and asked that I head to one of the patient rooms. Ten minutes later I was done and out the door. Quick and painless.

Agreed to the previous one star rater. I called ahead, and the lady told me to show up, no appointments needed; so I did. If I observed correctly, there is only one person running the front desk, who then also puts on the phlebotomist hat after she checks in the 5 other ppl waiting. I waited and waited and waited, finally I’m seated in a room thinking this is still tolerable. No. I am kept in the room, where I waited and waited. So finally this one woman show comes in, rushing, complaining about missing her lunch break, and before u know it, she stuck the needle in, painful as hell, and still complaining about too many ppl showing up. FYI, I had non fasting blood draw the day before where it barely hurt and certainly did not leave a bruise as it did today. I am pissed and if you go to this place, you will be too.