Reade Street Animal Hospital

Dr. Xanthos and her team are the best! I have owned cats all my life and naturally have brought them to many vets over the years. Hands down, Dr. Xanthos beats them all. Four of my cats have been patients of Dr. Xanthos’. She and her staff treat them (and me!) with great care and respect. Her knowledge is extensive and she willingly shares her thoughts, bringing me into the decision for treatment. She could have easily recommended an expensive, uncomfortable procedure for my elderly cat to extend his 18 years but advised against it. My younger cats are thriving under her care.

Really great experience here last time I was in. Took great care of our pet cat and did not try to push any unnecessary tests. Also very friendly and personable. We will definitely be coming back here again. Recommended for anyone in the area. And prices were very competitive.

After I posted my review and made sure the hospital understood I wanted to be transferred to another animal hospital, the general manager called me personally to apologize. He made it clear that he had not been aware of my situation and had he, he would have taken control immediately. I don’t see that kind of customer service that often and it sort of made me want to recant my previous review. The general manager’s phone call made me realize these people DO in fact care about their patients and on a higher professional level, they know how to take care of both their patients and owners. The call meant a lot to say the least. Other than that mishap the hospital really is a five star experience.

I came here for the first time based on a recommendation from a friend. I’m a new pet owner of 3 – 4 months and had never been to a vet office before. I met with Dr. Oden and her assistant and had a great experience.
The exam was very thorough and even though my cat can be very skittish she was almost perfectly still the entire time. All procedures and results were explained well. There was no pushing of unnecessary tests or products. I was given several helpful suggestions in regards to a dietary problem my cat has been having.
The pricing was reasonable for the exam and nail trimming. The environment of the office was nice and clean and all the staff I interacted with was pleasant.
I would recommend coming here.

Not really worth a he said/​she said regarding false allegations etc. However, the wishes of «goodwill» are rather fictitious, as are the customer service efforts. Please see the notes sent to the next vet after multiple calls were made to send records, with no answer, and finally sent with a threat of legal repercussions if not granted.

Look, Reade is a little more expensive than other places but I’d rather pay more knowing my dog is in good hands. The technicians are incredibly knowledgable; Jacqueline took my dog’s papers and told me exactly what I needed and when. I was (pleasantly) shocked at one thing: The doctor saw me no later than my scheduled appointment time. I’ve never been to a vet where I didn’t wait 30 – 40 minutes.
My little pup Archie was in the hands of Dr. Williford and her assistant, John. They were incredibly calming and gave my dog everything he needed in the span of 5 – 10 minutes. John cuddled up to Archie and kept him relaxed while the doctor ‘chipped and vaccinated. It was both adorable and efficient.
The one thing that I am concerned about: neutering/​spaying costs 5 – 600 dollars here. I’ve gotten my dogs neutered for a fraction of that price and they came out A-​okay.
I’ll definitely be coming here for my regular scheduled programming with Archie!

Here’s proof that Unilocal is hilariously unreliable for veterinarians. It’s a boutique clinic that focuses more on creating a façade for the rich than practicing actual medicine. This place is fine if you want to pay too much for vaccines or a steroid injection. For medical concerns that are more complicated than parasites, you’ll receive a referral to a real animal hospital.
The office manager is so bright that he assumes that people remain stagnant in Manhattan and never relocate.

We had a wonderful experience with Dr. Xanthos today.
Last night my 3 years old Australian shepherd Charlie vomited some black coffee ground like stuff. He seemed normal after, but we were worried if there was an internal bleeding.
I spoke with the front desk lady on the phone (she is wonderful and helpful!). Without we asking, she was willing to show the doctor pictures of the vomit. She also got me an appointment the same day.
It was a Friday evening, my husband and I got stucked in traffic and 10min late (20min before closing). However, Dr. Xanthos and her staff took their time to carefully examine Charlie, answer all our questions. She was very patient and knowledgeable. She also gave Charlie an overall checkup and gave us advises on how to take care a sensitive stomach dog. In the meantime, her assistant was giving Charlie a lot of love to make him comfortable.
Luckily my Charlie will be fine. The fee comes down to $ 98 with 3 days supply of medicine, which we feel like is well worth it!
We also met another owner Bruce, he was kind and friendly too! We will take Charlie back for teeth cleaning and any other things in the future. We are so glad that we find Reade Street Animal Hospital. Highly recommended!

We adopted our Goldendoodle back in September 2014 and have been taking him here ever since. The staff has been absolutely wonderful, and we love Dr. Williford! She takes great care of our dog when he comes in, and she’s always upfront and entirely forthright about any problems he may be having, as well as different treatment options. Even better, she has been kind enough to get on the phone with us and offer us her advice in random situations such as when our dog ate an entire bag of candy. Wonderful vets! Couldn’t recommend them more highly.

I have been going to Mary Xanthos over the years for various things that have come up with my 6 cats and 2 dogs. I can’t really find the words for the careful, caring and thorough exams she has given my babies. She is always right on for whatever was ailing them. And she does NOT try to rack up the bill with extra tests. She really cares and loves the animals and would probably work for free if she could. I trust her completely.

Dr Xanthos is the best vet. Always takes her time and explains everything thoroughly. If I ever have a question and call she always returns my call and there to help…

What a great practice — reception is organized, friendly, and fast. I’ve seen Dr. Williford twice with my cat — who was in very poor health at age 2 — and the doctor was compassionate and informative — and reassuring — and even did independent research after my appointment to provide additional resources — the assistants are friendly and really appear to care for the animals they’re helping. Easy to schedule appointments, good hours, text message and email reminders — a top notch outfit. If there were 6 stars on Unilocal,I’d give Dr. Williford and the entire Reade St team a 7.

I have been going to Reade Street Animal Hospital for 6 years now and cannot say enough about it. I started out seeing Dr. Xanthos and liked her very much. Last April I woke up and my dog was having a lot of trouble breathing, so I needed to schedule an emergency appointment. Dr. Xanthos was not available, so I had to take my dog to Dr. Williford, who joined the practice more recently.
Dr. Williford was AMAZING — she was conscientious, knowledgeable, and incredibly caring. She took a lot of time to explain what was going on, what my options were, and to answer all my questions. I was there for several hours and never felt rushed.
Unfortunately, my dog’s condition was not cure-​able, so she helped me to treat my dog in her remaining months and was very helpful and understanding as I tried to balance the cost of the various options vs. my dog’s quality of life.
I ended up taking my dog to the top cardiologist in the city, whom I chose based on a referral from a friend. He had never worked with Dr. Williford before, and unprompted told me how impressed he was with her. The two of them worked together closely to manage Sahara’s last few days. When the time came to put my dog to sleep, Dr. Williford was amazing — it happened in the middle of the night, so unfortunately I had to take her to the ER. The ER informed Reade Street before I could, and everyone on the staff said they were so sorry to hear it, how sweet she was, etc. Dr. WIlliford even sent me a handwritten sympathy card talking about my relationship with my dog, my dog’s unique characteristics, etc.
This is way too long, but I am having trouble articulating how far above and beyond Dr. Williford went for me and my dog — and how good she is at animal medicine. I now live on the Upper West side, but there is no other vet for me. I’ll keep making the trip to Dr. Williford!

I take my three aging cats there, and they are very kind and professional. They are good at keeping me updated when I have a cat in for the day and they don’t start any procedure without my approval.

Dr. Xanthos has been providing EXPERT care to my cats for the past five years. She provides the most exceptional medical care (note I keep saying care) of any doctor I have ever had as I have owned cats all my life. You will not find anyone more knowledgable than Dr. Xanthos in NYC but what truly sets her, and her team, apart from everyone else is the CARE they all provide for anyone that loves their pet as family. This is the very DNA of everything they do. And be assured, this is for EVERY type of pet they care for (we always see sweet doggies there too!).
When visiting RSAH you will be amazed by the kind attention exhibited by every team member which is a direct result of the tone set forth by Bruce, their kind-​hearted GM. Last weekend I dropped off a sample on a Saturday (forgot to bring during last visit) and to my amazement (yes they are still surprising me five years later) I received a voice mail later that same afternoon assuring me all was well with the testing — WOW!!! Same day, on a weekend no less.
In summary, consider no one else for your pet’s EXPERT care, you will be so thankful you did… especially if you care for your pet as a member of the family and are looking for the most ‘above and beyond’ medical team in NYC.
Dr. Xanthos and her team provide the BEST care bar none!
There are no words to say thank you enough!!!

This was my first time visiting this animal hospital and I can say that I loved the experience. I saw that many people loved Dr. Xanthos, after my visit I can say the same. She is such a sweet person, really handles with care and you can tell that animals love her.
Another factor that I really like was their lack of a visit fee. They have an one time initial fee of 90 $ for first timers. Definitely will come back here.

As a client of Dr. Xanthos for over five years, I can comfortably say Dr. Xanthos is simply amazing. She is one of those lucky people who clearly works in a field she loves as every time she sees you and your animal, you feel like you are speaking with a friend who happens to be an expert in all things animal instead of a just a dry, hired vet. She clearly cares for the long term health of your pet and makes all recommendations for care to support that.
Her staff is even more impressive. The receptionists and vet assistants couldn’t be more knowledgeable, attentive, sweet, and understanding. My dog has had both minor check ups and major surgeries under the office of Dr. xanthos’ care and all experiences surpassed my expectations. I was prompted to write this review when I just noticed a loose tooth in my dog’s mouth and as soon as I scheduled an appointment at this office, instantly felt like my dog and I were in expert hands.

I recently got a puppy so was still in the process of selecting a vet in the city when he got sick (lethargic, crying, and sensitive to touch on his belly) so I rushed to Unilocal to find a vet nearby. Reade Street obviously has rave reviews and my visit was a-​ok but i cant say i was 5 star thrilled.
they were able to take me 1 hour after i called apparently due to a cancellation which was great. it was to see dr williford not dr xanthos which most of these reviews are about. both the receptionist and dr williford were very kind which i appreciated especially given what an anxious mess i was about my new puppy.
before making the appointment i asked the prices and was told $ 90 for the visit and $ 190 if xrays were deemed necessary. thankfully we did not end up doing xrays but dr williford did end up looking into a few things because to try and figure out what was wrong. i do appreciate the caution but turns out that everything they ran came up negative and they sent me on my way with advice to watch him carefully and if he didnt get better soon to come back for further diagnosis. it’s a tough job and i recognize that, but i was pretty upset when i walked out with a $ 200 bill (which i was not informed that the various things they mentioned they were looking into all cost individually $ 20-​$ 50 each) and no result of any sort. i do assume they looked into all legitimate things but i was unpleasantly surprised by all of the associated costs.
i also asked for help with cleaning under his eyes since we were there and i was having a hard time doing it well and she did graciously apply a lube to his under eye area that she said would help me remove it later. when i got home i still was not able to clean the area very well (definitely user error on my part!) and would have appreciated direct help and a lesson on how do it.
i think they probably did the best they could and were certainly kind about everything but i would prefer more transparency around cost and more direct advice /​support where possible. overall was still a fine experience but will probalby shop around a little more before making a final decision.

Dr. Xanthos and her staff are WONDERFUL!
A recent visit was due to my dog being bit by another, and I was very nervous and upset. Dr Xanthos and her staff were so sweet to both me and my dog (the dog was fine, I’m the one who needed calming down). Dr X’s care was so great, while she tended to the bite, she talked me through everything she was doing, and then how I could help the healing process from home. All the while, the nurse was keeping my dog calm, showering him with love and cuddles to distract from the poking going on near his hip.
The bite is healing wonderfully, and I am so grateful to Dr. Xanthos and her staff, including the wonderful staff on the phones and at the front desk!

YES!
After my horrible experience with my previous vet location, I am so happy I found this place! Dr. Xanthos is a sweetheart. She has been a tremendous help and I feel very comfortable and confident entrusting the well being of my cats to her. I have had a series of problems with one of my cats…
Dr. Xanthos was an enormous help with the latest problem. My cat got very sick and after being hospitalized for a night, I took her the next day to see what Dr. Xanthos suggested. She was very concerned about the virus my cat had contracted and kept her there three nights. I think she even stayed overnight the first night to look after her. She went above and beyond to figure out what was wrong and consulted with other vets. The place is closed on Sundays, but since she kept her overnight on Saturday she came in at 10:30 just so I could pick her up.
She also previously to this incident switched a medication my cat was on to a new one, and it worked so much better than the one she had been on for months.
I highly recommend this place.