Saint Laurent

This is quickly becoming my favorite brand…
I’m all about clean & simple and Saint Laurent never disappoints.
Customer service was lacking but that is pretty common at a boutique. One important thing to know is there are no returns at Saint Laurent (exchange or store credit within 10 days only) so you’re better off buying at a high end department store.
The main reason reason I purchased at this boutique was because I have not seen the item I purchased at any other location or department store.
I would probably recommend going to the location off 5^th Ave over this one in Soho.

If you wish: to be professionally wrapped, bound, and otherwise encumbered with Saint Laurent.

Why would I spend $ 5k on a jacket begging for service? Let’s see how long this lasts. Appalling.

The best way to describe the sales staff at this store is to say that they remind me of people who once worked at Abercrombie & Fitch in high school. They have since graduated to Hedi Slimane’s designs and a tonier address in SoHo, but at their core they are still a pointlessly stuck up (and frankly, not particularly intelligent) bunch of bratty teenagers.
I’ve been into this store a few times, each time mesmerized by the bad service. This past week, I went in already knowing what I was going to buy — a wallet for my girlfriend. I picked it out on their website, went in during my lunch break, and was the only customer in the store. So… this should be really fast and painless, right? Nope. Trying to get one of these prissy sales associates to acknowledge you, let alone help, is basically impossible. Once I found a girl to help me, she stood there texting on her phone the whole time, answering my questions with one-​word «uhuh…yup…nah» type answers. Umm, isn’t she working on commission? And again, I’m the only customer in the store, so presumably I’m her once chance of making some actual money this afternoon, right? Forget it. I walked out, and ordered the wallet on Net-​a-​Porter on my phone on the way back to the office. I’d rather give a computer my commission than this girl.
Their clothes are awesome and for anyone with an extra mortgage payment to drop on a jacket, head to the 57^th Street store for what seemed to be infinitely better service.

Hedi Slimane is fashion’s biggest rock star and his pieces make you feel like one, too. The aesthetic of Saint Laurent is perfect for slim people; I find that for myself, it’s the only one that fits my body and personality well in the entire sphere of high fashion since Hedi left Dior Homme in 2007.
I had a wonderful experience shopping at this store over the weekend and came home with the comfiest, skinniest pair of jeans I’ve ever tried. Fall/​Winter 2014 is the best collection yet. Saint Laurent is also responsible for the best leather boots and jackets on the market.
The music that plays in this store is hand-​picked by Slimane every month and features the coolest playlist from those indie-​bands-​youve-​never-​heard-​of-​but-​want-​on-​your-​ipod-​and-​know-​should-​be-​wearing-​these-​clothes.
The architecture in this building is from a whole other world. This store houses itself in the old Helmut Lang retail store from the 90’s and was redesigned by Hedi to present the simplicity of modernism, not lacking in black and white marble slabs, dressing rooms with 1,000 mirrors, and furniture that could have been stolen from the Farnsworth house.
The employees at this store are down to earth, cool people dressed in all black who represent Slimane’s image spectacularly. When trying on clothes you’ll be offered the choices of sparkling water or champagne and get the full star-​struck experience. Andy was very attentive to every customer and helped me find the perfect piece while exhibiting a very relatable personality to my own.
All in all, Saint Laurent is the best on the market right now and if you have the cash and a skinny profile, you cannot go wrong.

Loved my experience shopping at Saint Laurent in soho. Came in with the goal of buying a pair of boots and ended up purchasing a beautiful pair of Chelsea boots to go with… My new suit! Hedi Slimane knows how to tailor for a slim frame (I wear a US size 38) and the associate helped pin a few minor alterations (hem, collar, etc). The suit messengerd to my apartment less than a week later and fits perfectly! Highly recommend this location and knowledgeable, friendly sales staff.

Cool location. good stuff.

I would give this no star if I could.
Came here to look for a pair of Paris pumps. I have to say the staff here is the worst staff that I have ever seen. They think they’re too cool cause they work at Saint Laurent, they don’t talk to customers, don’t offer help or even a friendly hi. I mean come on, you’re a sales associate, you’re selling stuff you’re not a designer and even if you were Hedi it wouldn’t be right to be rude to your customers.
When I finally got one of the associates to help me. She suddenly went and asked for another one to come and got the shoes for me and after she got it she gave me the evil look and just left right away. I was like, what’s going on? I am not going to pay close to a thousand bucks to be treated like crap. No thank you!
Saint Laurent, get your sh*t together and replace all sales associates at this store!

Five stars for Hedi Slimane and the best denim since 2004 Dior Homme.
Two stars for staff that is too busy talking amongst themselves to answer questions or assist.
This store carries the full line up of Saint Laurent’s collections– men’s, women’s, bags, shoes and accessories. The décor is black, white, silver and marble and it’s a pretty cool space. If you’re shopping here you probably already understand that the prices are high, and for that price you should get good service. I’ve had good luck at the 57^th street flagship store, but the staff in this location seem too cool to care, even when you are the only customer in the store. I’ll continue to come back because it’s convenient and I like the clothing, but I won’t enjoy the experience.

Got a bag and jeans, looking for the perfect leather but scared to spend close to 5k…
Hedi Slimane does the best skinny clothes ever. If there’s a motivation to diet, it would be this store.
Deducting one star for the pricing. I remember when 3k was a lot for a leather?!

Finally, a cool Downtown version from an Uptown type of company…
The interior is more architectural than other YSL stores — skylights, columns, tin ceilings and concrete flooring.
Oh how I love you YSL — got one of their rings before they are discontinued.