Sebastien Grey Clothiers

THey only let you book online with no phone support. Works good in theory until their booking site is down and i can’t book an appointment. All my emails go unanswered… Time to ask for a refund — Don’t know what else to do, they don’t respond to emails!

Please avoid this establishment at all costs, because that is all that will happen to you. Sebastien Grey in an unethical establishment that will take your money but not deliver the end product. I prepaid for a suit in the later winter of this year out of the Chicago office, but there were issues in the way the shoulders came out requiring a new jacket to be made. The New York office has the jacket ready for me, but they apparently had a falling out with the Chicago partner and are now holding my jacket… which has already been paid for! I’m shocked by how petty and unethical this team is, and I strongly recommend that you go elsewhere. Just check all of the online deals and you will inevitably find someone who will actually deliver you the suit you deserve.

Wanted to get a custom made tux and Sebastien Grey’s Unilocal reviews made it the choice for me. I’m a very large dude, so making sure the fit was perfect was paramount for me.
Worked with Hayley on putting together a custom white tux. Even though I had to come in 4 times for multiple adjustments to make everything perfect, the tailors got everything done the week before the wedding and I looked great.
Clothes are definitely on the expensive side, but also definitely on the worth it side. I’ll definitely be shopping here again.

The good and the bad
The good: the end product is awesome. The fabric and quality of the work sort of makes up for what you go through to get to the end.
The bad:
Prepaying for your garment is ok but when it takes up to 4 months to get, that’s a problem. Their customer service is substandard. The staff is not that friendly. Once you are notified you are ready for an initial fitting expect several more until their in house tailor gets it right.
Bottom line not worth the effort to get a custom made suit. Go buy it off the rack and have it altered to fit properly one time.

I had a fantastic experience at Sebastien Grey Clothiers. I have a job that requires I dress professionally and somewhat conservatively, so the talented staff here helped me pick out a fabric and lining that would match my needs but still look sharp enough to wear outside my job (eg, pairing the jacket with a pair of jeans).
The price is very reasonable for a bespoke suit (I paid around $ 1000, but I think you could get a less expensive suit… I added some extras, like a full-​canvasing to the jacket, and a waistcoat that increased the price.)
I want to particularly call out Ari, the sales person who assisted me throughout the process. He was courteous and friendly and did a great job helping me pick a fabric.
The reason I did not provide 5 stars is that I felt that the tailor who helped measure my body was unnecessarily curt and aloof. As this place specializes in customized suiting, one would think that a welcoming attitude towards their customers would be required throughout the process.
All in all, I would strongly recommend this store for bespoke suiting.

Just updating to say that they did in fact fix the tuxedo pants (on a rush basis they cut us an entire new pair) and that they went above and beyond to get it to us in time to leave for the wedding– so I recommend the commitment to quality and service and would just say that, to be safe, give yourself a bit of extra lead time when making clothes for special occasions, but I’m 100% confident they will make sure you are happy in the end!

Getting a custom suit has always been a «bucket list» item of mine, unfortunately i’m a complete idiot when it comes to clothes shopping. A friend of mine recommended Sebastien Grey. 6 of us went and had most of the shop to ourselves. I wasn’t sure what to expect when we showed up but the staff was awesome — everyone at the front was very welcoming and TK (our consultant) was an allstar in helping 6 fashion idiots put together a bunch of lethal looking suits. Oh and did i mention they give you free booze? Sebastien Grey for the win!

I was initially introduced to Sebastien Grey through Gilt City and am now officially a MTM convert!
They have exceeded my expectations in every conceivable way (which is not easy) so I would recommend them to anyone looking for a quality garment at an affordable price. My experience has always been exceptional from start to finish which is why I keep coming back for more. In my book the biggest draw, aside from what I already mention, is the fact that staff is extremely helpful, down to earth, and knowledgeable about the latest trends in men’s fashion which is a huge plus when your spending an hour of your time with someone!
If you’re in the market for a custom suit I would look no further. Just ask for Jaclyn because she is a rock star!

When my fiancé needed to get his suit for our wedding and my sister sent me a link for Sebastien Grey on Gilt City, I was a little worried that it was too good to be true. Nonetheless, fiancé and I trooped downtown on a freezing cold day and were pleasantly surprised to be welcomed into a lovely storefront with an offer of wine or scotch. Our consultant, Jaclyn, easily put fiancé at ease by assuring him that his choices were classic, while simultaneously nudging him into choosing a style that was more in line with the current trends than his previous «off-​the-​rack» suits (that his mom bought for him, 10 years ago, without him trying them on first… the ones that make his head look to small for his torso because they are so large and ill-​fitting…)
When we came in for our first fitting, the suit was even nicer than we were expecting. (OK, neither of us had ever seen him in a well-​fitting suit, so that might have had something to do with it.) Throughout the process, Jaclyn was patient and really listened to us. She knew when to agree with us and when to make suggestions that would ultimately lead us to perfecting our wedding look (the suit came with custom shirt, pocket square and tie). Needless to say, we’ve already ordered fiancé a second suit for a more business-​y look and are anxiously awaiting its arrival.
Sebastien Grey often has great package deals so we’re on the lookout for their custom shirt deal. The best part is that they keep your measurements on file so for all future garments, you simply need to go pick out your fabrics (the fun part of the process!) and they will be made to your specifications. Looking good has never been so easy!

Amazing suits. I found this place through an offer they were doing with Gilt City. I have now been back twice and plan to order more suits going forward. The fit is just right. The fabrics are excellent. Service is impeccable. I have been going to see Jaclyn and I could not say a bad thing about my experience with her thus far.

Hi Unilocalers,
I should have gotten to this sooner, somewhere between when I bought my first and second suit and SB moved from their first to second location (something to see and right near the 1). That I was a return customer should evidence my ringing endorsement.
Bob and team are flexible and great to work with and my suits fit very well. For the price point ($ 500ish), attention to detail, and turnaround time this place puts all of its M2M competitors to shame. If you come in knowing what you want they will make it happen, and if you need guidance they are great helps.
Really top notch customer service also, they had a torrent of clients when the NYC location opened and the team was very easy to schedule with (now online). SB is building a business based on a high touch, customer focused model that I continue to be happy to support.

Absolutely awesome experiences here. I never write reviews, but Sebastien Grey’s team deserves this one. Amazing suits and shirts. I got my wedding suit from them. They are really knowledgeable and the storefront is awesome. Definitely the best pieces of clothing I’ve ever owned.

Just got back from picking up my second suit from SG, and all I can say is wow! I think this one looks better than the first. Details are spot on and beautiful construction, all at a super reasonable price (all things considered). TK was so helpful in picking all of the corresponding bits, which is no easy task. I am going back for more suits once next year rolls around. If you like good fitting, well constructed suits, great customer service and a reasonable cost, SG is your place!

I have purchased 5 suits & 3 trousers to date! Knowledgable staff, great service, and the end result has been superb thus far. I would highly recommend for anyone looking for made to measure clothes.

What attracted my attention to Sebastien Grey was their Google Offer via Gilt. It was not only the «deal;» moreover, the images they used to advertise the deal. The images of whether stock or previous clients was definitely personalized and unique. I knew I was going into a good thing.
Come the consultation, I was greeted by two lovely ladies: T.K. and Jaclyn. I found out after the fact I was one of the first clients done without the owner Bob in-​house. I met Bob much later on, and he hits the ground running making sure the suit fitted the way it should. It was a bit nerve wrecking initially when I was debating which fabric I wanted. Not because the ladies were forcing me into any decisions; moreover, their patience while I was looking through the fabrics and recommendations were fantastic, I could not commit so easily! After all the selections of numerous customizations, we started the measurements and I must admit, I was rather impressed how the team has «stock/​template» clothing to base a person’s measurements. I was very surprised and TK took pictures as well!
Once the measurements were finalized, we reviewed together my customizations and additional payment as I went with several upgrades. I was thoroughly pleased to see myself being checked out with an iPad.
I remember a prior experience I went into a different «bespoke» place thinking I was welcomed and things would turn out well — They did not. With that being said, after leaving Sebastien Grey, I knew this was going to be the beginning of a beautiful bespoke relationship. I felt valued, even coming in with a «deal,» and the service and quality was nothing less than professional and perfect. I definitely recommend Sebastien Grey as a heavily customizable clothier. Not entirely bespoke, but not necessarily strictly made-​to-​measure as well. The suits are completely worth it and the craft, cut, fit and drape of the suit speaks wonders.

I was apprehensive initially to purchase a Made to Measure suit from Sebastien Grey due to a very negative experience M2M shirt experience I had immediately prior.
First impressions: Setting up an initial appointment was a breeze. The staff was very accommodating in setting up an appointment at my convenience.
First consultation: Suggested time for the fitting is 60 to 90 minutes, however mine went north of 2 hours. I had many requests and really wanted to nail the measurements and the attention I was given was superb. Bob, I believe the manager, was very knowledgeable about the classics as well as the more modern trends, and although I am usually on the giving end of fashion advice, I felt Bob’s tips and advice were invaluable, and dispensed in a very neutral, non persuasive manner. I acutely felt that the staff in general and Bob in particular were very receptive and not condescending like so many other M2M places, and I left, feeling like I was well taken care of and in good hands.
Second consultation: I got a one-​button notch lapel, birds eye tropical wool blue suit, and the pants fit like a glove. Perfect. The jacket needed some minor tweaks, but Bob’s sharp eyes quickly surveyed what needed to be done. Again, I walked out very satisfied.
Finally: Stellar job by Sebastien Grey! I am so pleased with the fit and craftsmanship of the suit. It is fresh and sophisticated and a real value at the price point. I believe suit start at $ 899 for half canvas, but they’ve ran deals on Gilt bringing the price down to roughly $ 500+. To summarize; if you’re looking for M2M, and you’re on a budget, in fact, even if you’re not, look no further than SG. I don’t usually write reviews, and definitely don’t give 5 stars out freely, but SB certainly earned the 5 star rating, and was a terrific experience from start to finish.