Signature Properties Ny

The management company no longer takes care of utilities. This makes no sense because they lease short term apartments. The company sent me a form to help me set up the utilities only to be told to disregard the form. I’ve called three days in a row and no one has returned my call. I was able to talk to Marisol who is responible for utilities however was given some general information about setting them up. I was emailed a list of utility companies and their phone numbers which a few are incorrect.
This is a high end apartment which charges a lot for rent, plus they tack on a high management fee and provide terrible customer service.
Will update… the outcome… ughhhh…
I had to set the utilties up myself. And when I called the customer service number to request for extra keys, I was told to get them myself! Not impressed at all.