Steven Apuzzi Realty

Boyfriend and I were looking for an apartment in Queens. We were browsing through StreetEasy and found an apartment we liked, it was through Apuzzi Realty. Reed was our agent. It was such a quick and painless process. From start to finish everything was done in less than two weeks (saw apt, wanted it, put in application, got credit checked, and signed lease)! Reed was super responsive and answered all my texts and calls and he’s detailed. Finding an apartment is difficult in NYC already and to have an agent who is responsive is great in this cut throat market.

Finding your first apartment can be so nerve-​wracking! Luckily, Wilson Ford was incredibly helpful and attentive during my search, and helped me get exactly the place that I wanted. He replied promptly to my messages and answered questions thoroughly. He’s also a funny guy! When I voiced concerns about a unit I was interested in renting, both Wilson and Reed Wrisley were very helpful and very communicative, even after the lease was signed. Clarity and transparency is so incredibly important in these situations, and I felt as though I was being listened to during the entire process. Thank you Apuzzi Realty for helping me land my first apartment!

I recently relocated to Manhattan from Toronto (Canada) and had sent out countless inquiries on StreetEasy and Craigslist. In the reply emails, some did not take me seriously, many pressured me to get into town at a specified time to see the open house in order to proceed, and some did not even respond. Reed was friendly, informative; but more importantly, honest and responsive. He took me on a virtual tour of the apartment using FaceTime both inside the unit and outside as well as across the street to see where close by laundromat sand restaurants were. When he communicates important information he always follows up with an email that outlines everything he had already said.
Being on rotational work programs since I was a student in 2010 until I graduated in 2014, I had moved around every 4 months and come across all sorts of people who’ve lied about the place being rented, try to spring hidden fees on me, disrespect the lease terms, etc. With those types of experience I always have reservations, but Reed always was always quick to respond, got everything in writing for me, and created a comfortable dynamic where I was able to trust him to handle this housing business for me.
In the future, if I need to make a move again in the city I will definitely be reaching out to Reed.

Had an excellent experience working with Reed! I landed a great 1 bedroom in the Lower East Side that I’m happy to come home to every night. Throughout the process, Reed wasn’t pushy at all and gave me ample time to decide on signing. I actually saw the apartment in a non polished state (old looking hardwood and the bathroom looking a little less than ideal) but he assured me the management company was really great and was going to get the place cleaned/​prepped well for my move in. I actually assumed they weren’t going to do much, but on my move in date, the place looked incredible. I was greeted with brand new looking floors, a great bathroom, and a nice little move in basket. He was definitely right about this management company, as they’ve been great to work with ever since. During the application process, Reed kept me up to date and was very professional and fun to work/​chat with. He’s a much needed change in the world of sketchy New York City brokers. Definitely recommend working with this company.

I had the best experience with Steve apuzzi’s company. My broker was reed and he was amazing. I was looking for a long time and found him by mistake. After a lot of misleading brokers and posts I met reed and he was honest and straight forward. He got exactly what I was looking for, I told him that I want to find ASAP and he have done it as fast as possible. I’m so happy that this was my first broker experience in New York.
Thank you so much

My husband and I had the BEST experience with Apuzzi Realty. After seeing apartments with several brokers from other companies, we were getting extremely frustrated by their poor listening skills and bad attitudes, as is pretty typical with cut-​throat NYC brokers. When I called Reed Wrisley with Apuzzi, needless to say, I was pretty beat down. REED WAS A BREATH OF FRESH AIR! He was straight-​forward and honest– not gimicky and pushy like all of my other interactions with brokers. We signed on the second apartment he showed us and couldn’t be happier. Reed was prompt in his responses to us and listened to what we wanted out of a living space. I highly recommend Apuzzi Realty and will definitely be using Reed in the future.

Good and Efficient realtors!
Got the apartment we wanted in a short amount of time
Brooks and Reed are available to discuss questions. No communication issues.
If you want straight forward and no nonsense realtor services then choose them!

My husband and I have recently secured an incredible apartment with Steve Apuzzi’s company. Steve’s team was great to work with from start to finish, especially Reed Wrisley! Reed was enthusiastic about helping us find the perfect place within our price range and very thorough, responsive and knowledgeable throughout the entire process. Being new to New York, we can’t imagine having a smoother relocation experience… a big thank you to this team for the help!

Don’t do business with this guy or his agents. They lied to me about a few things about the building, and I suffered with no heat throughout the winter, they tell you what you want to hear.
They have been in Federal Court over race discrimination:
They are even in
Read the complaints on City Search, you will find out the truth, the happy one are all fake — ask yourself, who goes online say happy things about a realtor that charges 15%? He somehow finds desperate people who need apartments with low rents and does whatever he needs to in order to make the person sign the lease, then disappears.

This is also on Citysearch:
The worst!!! Let me start by saying the 5 star reviews are fake. I’m a real person.
I’ve been putting off rating this place because I didn’t want any bad karma on my part, but here it goes!
I called Max about an apartment in Flatbush about a month earlier and he asked me to check back with him periodically for new ones. When I called him back, he told me he had a great apartment, 2 bedroom in Flatbush and that I would definitely like it.
When I met him to view the apartment, I did love it and filled out an application and handed over my money order for the application fee. I remember him telling me that I shouldn’t have any problems with getting the place, granted that I have good credit. I knew I had good credit, but I wasn’t 100% sure and I told him that. After that, his whole tone changed. He said a few more people were going to look at the place and that I should check back with him in a few days to see what the management company says.
I called him later that day (and he called me an apartment stalker) to ask 2 questions. 1. is the place rent stabalized 2. if I could get a 2 year lease. He told me he would ask the management company on Monday and get back to me.
I waited until Tuesday to check back in with him and when I did, he only had one of the questions answered. When I asked him about my other question, he started to yell at me, telling me I wasn’t serious about getting the apartment and that he was going to refund me my fee because I was being difficult. I wasn’t. I told him fine, I’ll wait for my check.
About an hour later Reed calls me, telling me that the fee was non refundable and that, no, I cannot have my money back. I informed Reed that Max was the one that didn’t want to work with me, as I was just asking questions I thought a realtor should know, no fee apartment or not.
Reed said he sent my application in and all we had to do was wait for about a week or so to find out if I got the application. This is where things get messy. I signed up for a credit check services, so I would know when the landlord actually checked my credit and within that first week, no such thing happened.
I called Reed every day, as I was still looking at apartments, but this apartment was soooo nice and within my price range and no fee I had to have it.
After the second week, I knew Reed thought I was just going to stop calling and search for another place. He was foolish. Let me add that 80% of the time he never picked up his phone and would send me text messages. I ended up finding out the management company’s info and informing the office manager of everything that happened, to which, after her initial disgust of the situation, phoned Stephen herself to get my application faxed over to the management company.
Yes, they never sent my information over to the management company.
The management company checked my credit the same day and what do you know, I got the apartment. With no help from Max or Reed.
It’s really sad, because you get what you pay for, and a lot of places should be no fee, but then you get this crappy service for no reason. Max also had a lawsuit against him for something similar.
Shame on the realtors that keep working at this super shady business. If you do end up dealing with them, please know that you can always try to call up the management company and let them know what’s going down, as they are paying them in the end.