TD Bank

This is my favorite bank. Although I have to say that most TDs bank I go to are pretty nice. I am not sure why people complain.
My teller today, Taisha was so helpful and patient in every way. I loved the feeling of teamwork in the store and how friendly they are with customers. I have also dealt with a wonderful manager for loans that even remembered me the next time I came in (months later). Always with great advice, he is now my go to guy. I feel lucky to be around people that want to help, and I would recommend this bank TD bank over any other.

This bank is disgusting — their excruciatingly exorbitant fees should tell you that they profit at their customer’s expense. Over and over again I call their customer service, who seem pleasant enough. Yet over and over i’m given incorrect information about how to avoid said fees, follow their instructions, only to be hit again with the same exorbitant fees. Never have I experienced such issues with a bank and I do regret opening this account at all. Save yourselves the headache and frustration and take your business elsewhere.

Worst bank ever so called most convenient
Just wanted to get 100 pennies for my daughters school project but apparently they don’t have any, I have an account there will thousands invested
This is pathetic

The staff/​tellers are super nice here! It’s a big space, wide open, where you can see everything and everyone. It’s the cheeriest looking bank in terms of interior — doesn’t feel drab or boring. You kind of want to linger in here longer. Every time I came to make a deposit, they were friendly and made small chit chat, and always, always asked «How I was doing». No empty, surly, or lifeless employees here. What a pleasant surprise. Very efficient and quick too. If there was a line, it typically moved fast, and they almost always have at least 2 – 3 tellers available.
A police officer is stationed at the front, kind of watching everyone, which is a little unnerving, but I guess security is always a plus.
Also have a machine where you can trade in your coins for money right by the entrance.

attn parents: TD Bank is the best for children’s bank accounts and here’s why:
a] penny arcade to count all of their saved change
b] kid friendly staff [at least at our branch 57/​broadway nyc]
c] old fashioned savings books so child can see $$ grow!
d] a great summer reading program where the kiddo gets $ 10 for 10 books
…
we just had a blast at the bank — thanks TD!

It’s another TD Bank… and it’s another of my ATM reviews. This one has the superfancy all plastic ATMS in the lobby. Cool!

I just had a great experience opening an account. No wait, friendly chit chat, a well-​informed customer service agent. Everyone knows about TD Bank’s low checking fees…
What more can you ask for in a bank?

Nice location, nice tellers, but the manager, Lawrence Reynolds, is a fountain of misinformation. He has no clue what the bank’s procedures are and clearly hates his job. (And hates his customers even more.)
P. S. For the effusive reviewer above, they now charge a hefty percentage for their Penny Arcade if you’re not a customer.

While Larry Reynolds is working as brank manager this is a branch to be avoided – especially if you’re female.
Mr. Reynolds is condescending beyond belief. Twice I have had minor banking problems morph into major, costly ones because he assumes that anyone female can’t read numbers. He also dissed his supervisor (who was apparently a woman). I don’t know what his issues are, but he should keep to himself. Or be fired.
I was a longtime customer of Commerce Bank and was thrilled when TD Bank opened in my neighborhood. I am now closing my account.

commerce bank was great but this is going downhill. i got hit wiht a $ 15 service charge for having my balance below $ 100 for ANY DAY of the billing period. at first i got the charge reversed «as a courtesy» but then since the next billing cycle had already begun — and my account was below $ 100 balance for a few days of the new billing cycle — i got hit with another $ 15 charge. an endless cycle.
i’m closing my account.

Who ever said bank accounts is required to process basic transaction as bankers are no longer restricted or limited given with the numerous options nowadays?!
Formerly dba Commerce Bank until the buyout or merger.
Whilst I do not have a bank account at TD Bank, I emptied my jar of change which was long overdue since 2008. As I entered I was promptly greeted and were guided by a platform banker to oversee my knowledge of operating the Penny Arcade. Having to emptied my change jar numerous times with my former love, I am well capable of operating the functions of the Penny Arcade machine – thank you.
Service is professional, courteous, and efficient for this newly open branch of approx. two months old.