TF Cornerstone

4.5−5.0 stars. I lived at Chelsea Centro for one year and had a great experience. The doormen & maintenance staff were outstanding the whole time.
Only three negatives here:
a.) The sound from 7^th Ave was VERY loud and the windows were not soundproof by any means. But in fairness it IS Manhattan and a busy street.
b.) Being nitpicky, but the windows were never cleaned on the outside. By the end of the year, they were very foggy-​looking.
c.) Management was a bit unresponsive to a temporary extension at the end of my lease. But in fairness once again, this is a highly desired building with very few vacancies AND the leasing office was undergoing some personnel turnover at that same time. So I don’t really blame them as my unit was quickly rented out.
Great value in Chelsea, and I would definitely rent again from TF Cornerstone.

I am torn in writing this review because my husband and I lived in the Chelsea Centro for 6 years, and we had an amazing experience with the doormen and loved our apt (despite the rent increases recently).
The reason I’m giving 2 stars is because of some pretty negative recent experiences with two people in their management office in the 2 months prior to move out. Not only were they very unresponsive to my emails (e.g. i got no response 3 times in a row) but they deducted over $ 200 from our security deposit because we returned the keys a few days late because we didn’t realize we had to give them back. I am annoyed because I asked Alan and the doormen multiple times what I needed to do upon move-​out — and no one mentioned this as a mandatory step. I think the locks are getting changed anyways (and we know they’re renovating the place) so it’s really just an impersonal way for the mgmt team to treat us at the end of what would have been a really positive experience.