The Greenwich Hotel

Just be prepared the late night menu sucks. There are few options pot theatre for a drink or light dinner. Staff is oddly low key in both good and bad ways. Nice ambience and great shower pressure. A bit off the grid but a good break from Times Square soho crowds while still on the 1.

my new favorite hotel in NYC. Quiet, near amazing coffee and sushi. rooms are cozy and functional, great restaurant and lounge space. Great service. But best of all is the gym and spa. top notch!

Absolutely my favorite hotel. It is so beautiful, every detail. So artful and comfortable. The staff and service is impeccable. I don’t think service gets any better. The restaurant is great, the rooms are great. Just wonderful! Wow I wish I could afford to stay there every time I come to NYC.

I see many of the poorer reviews, which aren’t many, have to do with the hotel bar (not Locanda Verde) and those who are not staying at the hotel not being allowed inside that area. Yes, it is a celebrity owned hotel and many popular faces find their way inside. I for one am very happy this area is closed to the general public. Sure, the rooms are pricey, but for that reason I feel, at this hotel, the guests are treated as though the living room is their own personal space and not a public venue for celeb stalkers and paparazzi and locals looking to continue their Saturday night fever. As I am somewhat of a night owl, I now know this area is open very late with all night amenities. The staff inside know how to treat a hotel guest: with a more attentive, quieter approach as I and my friend needed to relax and talk. Earlier in the night we had a few drinks at the local establishments, but were then able to come back to our very own hotel bar as if we had paid to live there for the night… which we had.
The staff is impeccable. These are people who will see to almost any whim. Although I didn’t see many of the daytime staff during my stay, and this Italian restaurant on it’s bottom floor doesn’t make pizza, the night associates and I talked for a long time about my friend’s favorite sport, basketball, and in the end, the bartender found a pizza place still open at 3am. It was a funny night. One I will remember, and one not typical of any other hotel I have stayed in. Because of how I was treated, and the fact the experience there made me feel like I was at home, I won’t be staying anywhere else if I need another hotel for the weekend.

Truly one of the most beautiful hotels we’ve stayed in. A few major service glitches that could stand to improve.
Our second time staying at this hotel — first time was in the winter and we wanted to come back in warmer weather to experience the neighborhood, so I am very glad we did. Spent a long weekend here, booked via Fine Hotels & Resorts. Per booking standards with FH&R, we received an automatic room upgrade (initially booked for queen bed — upgraded to King with a small seating area), complimentary breakfast for two (up to $ 25 credit/​person) each morning from Locande Verde, and $ 100 spa credit. We enjoyed these benefits substantially throughout our stay here — I am glad the Greenwich is one of the properties included in FH&R. The room itself was flawless, much as we remembered from our first stay a few years ago — large, white bed with beautiful furniture and unique design details creating a lovely, peaceful haven. I particularly love the bathroom, with its Moroccan-​style tiling and waterfall shower head, and of course the red flower bath products.
Upon check in, we decide to valet our car with the hotel — for anyone driving to the hotel, there are nearby garages with comparable prices ($ 60/​day) to the hotel. When we left the keys with the valet, we expected that the car would be quickly parked while we checked in. My fiancé, always cautious with our car (as it has been stolen in the past), double checked the street after checking in to ensure our car was parked. It was not parked and in fact, was left on (i.e., engine running) in the street, doors unlocked, completely unattended. We were fairly aghast at this, and immediately requested at the front desk for the car to be parked. The valet attendant (who was nowhere to be seen for 5 minutes) then reappeared, insisted he was just about to ‘get to it’, and did not apologize for this large oversight. We decided not to let this ruin our first night, but definitely left cause for concern.
In the mornings, we took breakfast in the beautiful outdoor Courtyard — a must if you stay here during the warmer months. The Courtyard feels like a gorgeous lush oasis — lots of greenery, potted plants, and comfortable seating. It is also for hotel guests only so it’s very private, which is great. At night, you can also retire here for cocktails or a night cap, with lots of candles scattered around — just lovely. Tends to be busier during brunch time, however. You seat yourself and wait to be serviced. Note that you might be waiting awhile regardless of how busy (or not busy) it may be. Service in the Courtyard (whether it be for breakfast or for cocktails/​dessert) is hit or miss. If you’re immediately attended to for your order, you’ll most likely be waiting on something else later in the meal. The staff here is forgetful and either inattentive or inexperienced. We were served an entire meal and then had to remind them to bring us silverware/​napkins. Later that same night, we ordered dessert, a tea, and a scotch — the waiter completely forgot the scotch and instead brought us two teas. We weren’t the only ones — I watched another couple wait over 15 minutes to order coffee and then part of their order was missing upon delivery. They were clearly annoyed. Also be aware that some patrons decide to smoke cigarettes in the Courtyard, which I find disgusting and surprised the hotel allows this (I did note there were no ashtrays to be found so I suppose it’s not an encouraged behavior).
We particularly loved the subterranean pool/​Shibui spa. The pool is just heavenly — serene, earthy, and calming. While swimming, there is the light scent of burning incense permeating the pool area and soft music playing. It’s just really wonderful. We also booked a soak for two in one of the Japanese bath tubs. Highly recommended! Lovely scent, soothing to the skin, and a great way to relax for 30 minutes (wish it was for longer!). Also included are two Japanese scrub brushes that you can take with you at the end of your bath. The spa staff are friendly and helpful. Would definitely go back to sample other spa menu items.
Despite some lets downs with service, we will continue to come here for our trips to New York as we love the Tribeca area and feel the Greenwich is a unique gem amongst Manhattan hotels.

My first hotel in NYC!!!
Greenwich hotel
Tribeca area
Deniro
And, they give me many snack and chocolate.
Ps. Try the gym!

I visited this place over the weekend. It was quiet. I appreciate sleep. I found this place through reading the reviews on TripAdvisor. There also was a deal on Priceline. It was a struggle because AirBnB is so cheap but I didn’t want to deal with the hassle. Also sometimes certain AirBnBs aren’t clean, and I didn’t want to deal with that on this trip. The breakfast that they served had delicate flavors. Who knew eggs could be elevated

Quite simply, the sexiest urban hotel on the planet.
Just hope the guests don’t mirror the hood too much. Once cool Tribeca has juice cupped and premium strollered it’s way into spoiled bratty kid hyper weenie parent land…

Careful when you finish their hot bath. I got a little lightheaded and felt like I was gonna pass out.

This review would be 0 stars if I could do that.
Let me tell you a story how a couple of nice friendly New Yorkers were essentially kicked out of this hotel, well the bar, anyway.
Hubby and I were looking for an after dinner drink or two in our neighborhood, and I remembered passing the Greenwich Hotel on my way back from my Flywheel class and thinking «oh, that place looks nice.» I’m dropping the Flywheel reference because, well, one, it’s awesome and two, to demonstrates that we live in the neighborhood and during our every day outings we like to take inventory of places we need to go back to (hey, Bubby’s!!!) or check out within walking distance of our crib.
Anyway… we come in on a Saturday night and go to the inner hotel lobby (where the bar is) and sit down. The bar is more like a lounge area and that particular night it was maybe ²⁄₃ empty. We sat down and chatted. A waitress arrived and put down napkins said hello and then asked if we were guests of the hotel. We said no. She said «oh, sorry, then we can’t serve you here. This area is only for guests of the hotel. I can take care of you [in the outer lobby area].» Um, okay, I guess… but… it’s a bar, not a gym…
Soooo having been cast out of a not busy bar, we go to the outside area and sit. And wait. And sit. I went to the ladies room and came back. And Hubs was still there … no drink, no menu, no napkins no service no nothing. We decide to go get a drink elsewhere, on our way out we passed the «bar for guests only» and noticed the waitress (short dark hair) at the bar shooting the breeze with 2 other servers. Glad they were so busy concentrating on providing their guests such excellent service and attention … /​sarcasm.
That’s service? Ignore the locals and basically refuse to serve them? I’ve never heard of that business plan, but, what evs, people. we took ourselves over to the nearby — and far busier and superior — Brandy Library and enjoyed the rest of our night. I guess there’s a reason we keep going to the same places in our neighborhood because they know how to treat ALL their guests, not just the ones they’re gouging on a hotel rate.
Never again.

Unilocalers– this review is based on my experience at the Drawing Room only. Popped in last night, Tuesday, around 10:00 for a nightcap after just dining at the Tribeca Grill.
The bar was about 40% full, so obtaining a nice cozy seat was not a problem. The server came over and proceeded to ask if we were guests of the hotel, to which we replied, no, then she asked what she could bring us. After explaining what we wanted for drinks, even selecting a wine and specific vodka, she told us the bar was only open for hotel guests. Thankfully, as I said above the bar was only about 40% occupied, but the embarrassment my friend and I felt was really unfortunate.
So, we then stepped into Locanda Verde, and finished the night. Don’t believe I’ll be back to this corner. Locanda bar service and wine selection were perfect, but after the mediocre meal at Tribeca Grill and drawing room embarrassment, why bother? Too many other choices in our city.

This is my favorite place, a destination in itself.
The staff is warm and friendly; the cocktails well-​mixed and reasonably priced.
The floor plan and interior design are so perfectly suited to the location, you feel as though you’re house-​sitting for a friend… with excellent taste. Once you’re shut away in the room, there is only the minibar and water pressure to remind you that you are not in an apartment… and maybe the sauna. Doesn’t everyone have a sauna in their bathroom?
If you haven’t been, you should go… and you won’t want to leave.

We have stayed there on 4 occasions and loved every minute. The hotel is beautiful .The staff is fantastic (especially Randall and Daniel)
We ate every meal there because it was so delicious. Try the pappardelle. It’s to die for! We can’t wait to return!!!

My Mother and I stayed at this exceptionally lovely hotel in Oct 2013. The reviewer who said «high end but Homey» hit the nail on the head! I would just be repeating all the other superlatives here but really wished to list the employees who especially made our stay fabulous…(EVERYONE was terrific) but these are the names I recall.
JOSH-​BRAD-​DAHILA-​ERIN –KAILA-KAYLA-PRINCESS-GEORGETTE-JEREMY-&JAMES.
Mr. DeNiro and management have assembled the cream of the crop team, who all come together to make you feel that this is your home during your stay. I felt as important as all the celebrities who I think were also staying there… and yet I had my privacy as they do too. BRAVO GREENWICH HOTEL!

The Greenwich Hotel is, hands-​down, the finest, most accommodating, high-​end yet homely hotel in which I have ever stayed. Absolutely gorgeous. The staff is beyond helpful, and the amenities are numerous (besides being exactly where you expect them). Plus, a gorgeous fireplace in a comfortable living room for drinks/​dinner or breakfast (which is delicious), a house car to take you around the city… An absolutely perfect stay. My new favorite hotel anywhere — not just NYC.

Tribeca’s star! My wife and I stayed here for a week in December and it was one of the very best hotel experiences we’ve had in ages. We travel a lot, for both business and pleasure, and this is a full on 5-​star gem.
Why? Here we go:
Service — top notch. Friendly, attentive, helpful, timely. Always greeted with a smile, very courteous and highly effective. We had to lean on the concierge extensively to replace lost tickets. Great job. We spent many evenings in the lounge, attentive and friendly service. And when we’re on vacation, we are not the earliest of risers. The maid service worked around us.
Décor — so charming. The sitting room and lounge are wonderful. The fireplace was burning all night long. The room was just so cozy. It is so wonderful to sit in front of a nice fire and drink a glass of wine and read.
Room — smartly decorated, nice modern bathroom and shower, comfortable bed. And just so you don’t feel «nickle and dime“‘d to death, everything in the mini bar except alcohol is complimentary. You know, that’s the kind of nice touch you really appreciate.
Location — what do I have to say — great location 20 minutes from wall street within walking distance of maybe 10 nice restaurants, including the attached Locanda Verde (charming, lovely Italian place), the Harrison, The Tribeca Grill, American Cut and that’s just within 2 blocks.
Restaurant — Locanda Verde — attached — charming, great food, service. They extend meal service to the sitting room and lounge and handle room service as well.
Price — I’ve paid more for much less.
We loved it! It was the first time I have gotten my wife to try one of the neighborhoods instead of midtown and with an experience like this, all of NY is now open to us. I used to live in NYC years ago and we get back every few years. We’ll be back to the Greenwich.

I’ve stayed at this hotel multiple times over the past few years, and have always loved the ambiance, décor, food, and the thought put into the rooms and tasteful room amenities (like fun candies and fresh cookies when you enter your room).
However, I was truly disappointed by the style of management during my last stay — we had a challenge with the booking of an extra room, which was a mistake (who knows on what side). When we brought it up and said this was not a room we had booked, the manager not-​too-​subtly insinuated that we were lying and/​or trying to get out of paying for the room. It was highly disrespectful, and worse — it was reflective of a kind of superior vibe the manager had vs. his customers.
I run a company that deals with similar high end customers every day. We would never would make a comment like this to a client — it just reflects a lack of business acumen.
I think the Greenwich is great in many ways. I wonder, though, if they have forgotten about simple customer service.

Very disappointing stay. Check in is 3pm. Was not offered a room until almost 40 minutes later. Also, I was asked if I wanted a newspaper delivered to my room, to which I answered yes. No paper was ever delivered. Additionally, the bed was not comfortable. While the aesthetics of the hotel are pleasing, the execution leaves a lot to be desired. I normally stay at the Trump Soho, which hotel is head and shoulders above the Greenwich in terms is service and professionalism.

I have stayed in countless hotel rooms on business and pleasure trips over the years. The only hotel that has come close in overall quality of experience is the Sanctuary at Camelback Mountain in Paradise Valley, AZ. I have had many other very good hotel experiences, but none as exceptional as my 4-​day stay last week at the Greenwich. I give the Greenwich a sixth star.
Here is what I love about the Greenwich:
— My phenomenal room with massive soaking tub (more than six feet long and probably 3 feet deep), rain shower and top-​shelf, organic bath products from Red Flower, a local company
— Well-​stocked mini-​bar and snack basket, included in the room rate (excludes wine, beer and liquor)
— Exclusive but not pretentious or stuffy
— Eclectic, artful, Asian-​inflected décor
— Swimming in a tranquil pool bathed in lantern light surrounded and covered by a 200-​year-​old Japanese farm house
— Well-​equipped fitness center with everything you could want — and staff wipe down the machines for you
— Privacy — no one but guests (and their guests) in the lobby lounge, library or courtyard, and the staff learns your face and name immediately
— Despite being a favorite with celebs (see below) those of us not «in the business» are treated as valued guests
— Private dining and room service from Locanda Verde
— Service — in every aspect of the hotel, from the doorman to the pool attendant, spa staff, servers. It is superlative
About the privacy point: entertainment industry types, including stars and directors, frequent the Greenwich. We saw several who will remain nameless, but simply greeted them as I would anyone else. Stalking or asking them for autographs would be very uncool.
My only nit is that the steam room in the men’s locker room was out of service for my entire stay. It should have been fixed within a day or two, in my opinion.
Staying at the Marriott properties — my business trip mainstay — will never be the same. :(
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A hidden gem in New York where you can get away and truly have a quiet moment to yourself in such a bustling metropolis. You may see some familiar faces from the silver screen pass you or be drinking near you, but they’re there for the same reason you are; to relax.
Super cool atmosphere, extremely attentive wait staff, and delicious food in the drawing room. Had the duck pasta which was phenomenal.
All in all, great place, great food, great experience. This is a hotel to top all others. Job well done Mr. De Niro, job well done.