The Ritz-Carlton New York, Battery Park

Concierge and doormen are very helpful, also, the rooms are the largest I’ve seen in a while, it’s a massage therapist heaven fitting the table in there and having so much space to move around. Located in a beautiful area with an amazing view of the Statue of Liberty.

They never stop catering to you. They make you feel special. I love this place every single time.
From check in to check out they make sure that everything is great. And you will be missing out if you don’t visit the spa. Incredible staff. Thank you Ritz Carlton Battery Park.

First time I have stayed at this Ritz, I usually stay a bit more uptown. This hotel is right in Battery Park and has some great skyline views and they even give you a telescope to look closely at the Statue of Liberty.
The rooms here were big (425 sq ft) and clean just like you would expect at any Ritz property. This is close to the ⁹⁄₁₁ Memorials and some other attractions, but not really close to the normal tourist sites in the NYC like Times Square.
If you are traveling for work this is a great place to stay, if you are visiting NY for the first time you may want to go closer to to theatre district uptown.

We stayed here for the holidays last year and absolutely LOVED IT!!! We had a view of the Statue of Liberty and it was WOW! Customer service here is phenomenal. The bathrooms were beautiful and the bed was super comfy. You are only a walking distance from Wall Street and the Bull! We will definitely be coming back! We had the lunch downstairs and it was delish!

Kind staff. Beautiful view of the water & statue of liberty! Love the telescope in the room. No fridge or coffee machine (that I seen at least) nice spot all together!
No phone service tho! And wifi cost $ 13… Should just be added to the rate

Beautiful spot. Excellent location. Love the. At. Rooms are luscious and large. Very comfortable. Excellent service. If I can not stay at the Peninsula this is a great alternative.

My wife and I stayed at the Ritz Carlton in Battery Park for several days over New Years. The service at the Ritz Carlton was great as always. It was great from the moment we walked into the hotel. We had a room with views of the Statute of Liberty and Ellis Island. This room was amazing and we had a front row view of the fireworks near the Statute of Liberty when the clock struck midnight on New Years. We were close to all the major touristy things in Manhattan and had a great 4 night stay. Room service was good, but the food selection was not as good as other Ritz Carltons we have stayed at. We enjoyed our stay at the Ritz Carlton in Battery Park!

Hands down my favorite hotel in New York City .The staff is wonderful and always has a happy to see you attitude. I have stayed here a lot on numerous occasions and it keeps getting better and better and the staff knows me by name. Want to give especially a shot out to Paula, Max and Yolanda who work the club lounge as they made it well worth the $ 150 I paid for the club lounge and are very sweet. Will be staying here my next trip to ny.

Love this place. So unlike other hotel in New York, quite & friendly staffs. Room is huge for NYC standard, bathroom has separate shower, bath & toilet. We got an upgraded room to overlook Statue of Liberty, the bellman set up the telescope for us to play with. The service here is impeccable, from we first arrived to getting situated.
Only negative thing is the restaurant downstairs. Only 1 restaurant here in the hotel, we decided to do our Christmas Eve dinner here, boy big mistake! The server was not very attentive, my steak was way over-​cooked but no one came around to check on us until 20 minutes after I finished the meal.
Overall I would stay here again since its in financial district & very close to the tourist spots (Statue of liberty ferry, World Trade Center, etc.). Oh! This hotel is a walking distance from the Brookfield mall, great shopping stores & food court is out of this world.

We still have a night left, so I’m open to having my mind changed, but so far I’ve been very disappointed. And I read «The New Gold Standard,» so I had high expectations.
We ordered room service, and they «forgot» our order. An hour later, we had lukewarm calamari. Later, we were running behind for a wedding so I called down for a cab to be waiting. When walked out, there was no cab (and not for lack of available options).
If this was a Marriot I would be happy, but this is the company who wrote a book about providing «wow» moments. I have yet to experience one.

Stayed here recently and all I can say is that it’s a totally upscale experience. Make sure you ask for a room that has sweeping views of the harbor. Over a decade ago they had the Rise Bar which was one of the great NYC bars just because of the sweeping views you had of DT Manhattan and the harbor. I would highly recommend this hotel, it is the Ritz after all.

I want to say the staff mainly Carlos and Jay gave great service. The workout room had up to date equipment.
The location is a little isolated from good restaurants, shopping, and evening entertainment. Expect to spend $ 20+ for a cab ride from uptown to the hotel.
The hotel is not like other Ritz Carlton’s (e.g. San Francisco and Chicago). I felt as though I was in a Marriott with nice bathroom floors. Walls and doors wood edges were chipped. Ironing board had no padding. Had to ask for a refrigerator to be placed in the room. Carpet was old and worn. No gift shop and 6oz pops are $ 3.
On Thanksgiving day, the hotel gave its guests who paid $ 325 a night or more hard cookies to says Thank You”.
Towels were a dingy white with no softness.
For the price and the name, I expected more from the Ritz Carlton.

Uhhh, what is someone like Merlin C. doing at the Ritz Carlton-​Battery Park?! Being a +1 of a philanthropic gala’s main honoree, that’s what! Score, plus a chance to do one of my favorite things: dress up like an NBA basketball coach (Hartmarx, Navy Blue, New York cut — President’s Choice — look it up.) Didn’t actually stay in any of the rooms but got to look at the sublime internal décor, chow on oeur-​deurves (sp, who cares), stand on the balcony with stunning Ellis Island view, and then EAT. Had what tasted like tuna tartare, a chicken dish of some sort that was delicious, then desert plus post-​desert (little candy things, etc.) Even though this place is the domain of the so-​called «1%,» I found the staff really chill, relaxed, and good humored, and they were pretty friendly to someone like me. (Best moment: guy asked me ‘are you old enough to drink?’ Told him I indeed was, but being a teetoltaler (sp), that I was NOT interested.)
I’d definitely come back if I had more disposable income. It’s also a great way to meditate on the social geography of NYC, given this area’s enormous boom in the past decade or so. A boom, but for whom? And who is left behind?

Our room had a musty smell. Smoke? The lights were very low which made it seem dingy in the evening. The vanity mirror was not working. There was no honor bar, just a locked refrigerator. When I called downstairs I was told they no longer had in room honor bars but they did offer snacks and drinks in a shop behind the concierge desk. We have stayed at ritz Carlton hotels all over the world and this was the least «Ritzy» of them all.

As with most Ritz Carltons, customer service is impeccable. Always smiling, can get you information you desire or direct you to the right place, etc.
The room I had wasn’t super posh, but it was nice enough. Comfy bed, TV was adequately sized, and a telescope pointing at the Statue of Liberty was a neat little touch, if not slightly creepy when you first walked in. It was also fairly quiet despite being on the 3^rd floor, something that’s not always the case with Manhattan.
The Pier A bar right across the street was neat. The location is near the water as well as the new World Trade Center, which makes it a great location for walking around as well. All in all, very good hotel.

Nothing to write home about. You pay the ritz prices for average food that you would get at a Marriott. They dont even have a view of the park or the statue. What’s really the point? The only plus was that they have kids menu for $ 10. Everything else is average.

Probably the most under-​rated restaurant in the area. I mean, who would eat at the Ritz Carlton Battery Park besides hotel guests? Uh… try, really smart residents of Battery Park.
Friday, 6pm, Summer and you’re asking for crowds, loud noise and a wait for everything from getting a table to getting your meal.
But not here.
Walked right in to a near-​empty dining room. Plush and ample seating at the bar, 3 large screen tvs, 2 bartenders charmingly waiting on you and hand and foot and 1 mojito that was so good, I had to order it again.
I had the shrimp tagliatelle (good lord the spelling!) and my husband had the salmon. Both dishes were top chef status, as was the entire experience.
THIS is where you take your date.
THIS is where you close the biz deal.
THIS is where you go for a mixology experience.
THIS is Nicole from
and, THIS is the end.

Love this hotel! Stayed here last Labor Day weekend with my guy and some friends and I loved it. This wasn’t our first time staying in a Ritz Carlton hotel. Being that his friend and wife won’t stay in anything but Ritz Carlton. Lol. The Ritz should hire them as brand specialists cause they truly represent this brand to a full t! Wearing all the marketing gear, to having the credit cards and strategically only staying in this chain of hotels!
But this was my first time staying in Battery Park in NYC. I’m an upper west side girl. But the location was fabulous. Our room over looked the Hudson and the Statue of Liberty. There was a telescope in our room so I was able to zoom in closer. I love the turn down at night, it’s so relaxing to come back to a bed which is ready for you to climb into after a long day in the city! The rooms were nice and the beds very comfy. The garden tub was my favorite piece in the room! I relaxed and soaked each day there. The battery park area is really nice and peaceful. Around from the hotel, you can easily see the Freedom Tower. The location was just fabulous and I’ll definitely stay here again.

Decent deco with elegant service, feeling good. The deserts were excellent to spend a after-​dinner evening with my fair lady:) Highly recommend to try.

Usually a fan of Ritz Carlton properties. In this case I’ll keep it simple.
PROS
— restaurant, spa, housekeeping staff were great.
CONS
— erroneous charges. It’s been 3 weeks and still not rectified. Seems to be poor front and back office communication. Please fix this.
— No mini-​bar in room. To their credit, hotel sent up an empty fridge in relative short time.
— did not appreciate cool service at front desk and concierge desk. Listen Concierge Guy, just because I do not look like a wall-​street type guy, doesn’t mean you have you turn your nose up. If like me you are a) female and b) young-​looking, you should approach this desk with caution. Appreciate the compliment but asking whether I am a teenager is not ok. If you really suspect at least be discreet per your service charter.
To management — appreciate if the charges can be fixed ASAP. Thanks.
Edit: rectified but took 3.5 weeks.

I just called to see if there were any views of the statue, if there was a bar, if there was a restaurant– I got 3 very rude and short «NO, NO, and NO» and hung up on me. Not what I was expecting of the Ritz Carlton.
NO, thank you!

This is a reliable, go-​to hotel and is business focused. However, I have always traveled there with my young daughter and they have always been accommodating from the kids menu, plastic cups in room service and crayons, rubber ducks and a scavenger hunt coring set.
Definitely go here if you have American Express Platunim Card privileges and book their Leading hotels benefits (3^rd night free, room upgrade, noon checkin, 4 pm checkout, breakfast for 2 and $ 100 dining by/​spa credit). It was a fabulous deal over the Christmas holidays!
I got room 709 which was a 1 be suite with 1.5 bathrooms and sofabed which was fabulous sinc my 5 ur old and I were sharing the room with a friend and her 3 year old. Very private and spacious. Excellent views of Freedom Tower and Statue odnLiberty. The telescope was great too.

The staff here are very friendly, they will greet you coming in, wish you a great day going out and greet you in the elevator or hallways. I stayed here for 8 nights on my first new york trip. They do offer complementary spring water and fruit in the lobby in the mornings. A newspaper is available near the elevators. We booked a standard room with statue of liberty room, this includes a telescope to get a closer look. I loved the view, the rooms is quiet, no street noise even on 3^rd floor and I could not hear neighbors either. They give you free chocolate each day in the afternoon in your room.
Free wifi in lobby, but not in room, boo! Cell phone reception is room is non existent, may be one bar near the window, lobby near windows is ok. They have a nice fitness center on 14^th floor with complementary towels and spring water. Treadmills, ellipticals, some weight machines, mats and free weights. Its not great but decent to keep your muscle memory even on vacation.
Rooms are well furnished, two queen beds that were comfortable, lots of pillows, tv, alarm clock/​radio, safe, all the toiletries you need. Hair dryer, weigh scale. Iron, slippers and ice cream on your pillow was a nice touch. I kept the ac on even at night at 68 and slept well. They also have a desk with telephones and a lounger with foot rest. Local calls are chargeable, 1 – 800 are free. The staff does leave complementary spring water each day which comes in handy in summer months. They were kind enough to put a mini refrigerator in my room, requested and booked thru Expedia. They are pricey but worth it in my opinion. No swimming pool though
The bathrooms are great, separate toilet with door, separate tub and shower stall. Shower had great water pressure, they supply shampoo, conditioner, body lotion and shower gel. Lots of towels, tissues, shower cap, etc. they could supply tooth brush, razor on request. There is a pharmacy (Duane reade/​Walgreens) just down the street on Broadway.
All the family had a great time, special mention to Alexis (front desk) and Jay (concierge) who really responded to any question I had. They do provide complementary subway maps and aim to delight their customers.
Highly recommend this hotel if your looking for a bit of flair, great service, great view centrally located in Batter park near the ferries and subway station. 4 stars

Full disclosure: This review has been written after staying in a minimum of 10 similarly priced hotels in NYC & with a fair amount of ‘I live here’ snark. With that, I’m surprised the reviews are so happy with this hotel. It’s fine, but not four star or +
Pros: Nice rooms, biggish tv, ice down the hall, big bathrooms with separated toilet, nicely appointed work out room, fancy-​ish restaurant, views of Statute of Liberty. Saw them loading in new mattresses.
Downs: blah entry & halls, small showers, no mini bar, you have to ask for everything (coffee maker (kureg) was brought up when asked as well as a tea pot, but no tea), way down at the bottom of the island, ate at the late menu restaurant late & sever was obviously less than thrilled (ie. brought out soup without spoon, cheese plate no bread, etc. so we had to keep saying excuse me, can you please bring us _​_​_​).
IDEAL IF: you are are lady Liberty buff, are here to work & want to be close to the Financial District, are a Brooklyn Bridge buff, want to be in the first settled section (see various other species of history buff), are a WTC Memorial mourner/​gawker, you want to stay in your hotel & take baths & watch tv (bathrooms are huge & have tubs), or need to take the Staten Island Ferry. This is all based on proximity.
A special tip for Maps app users: it is NOT on the side of the road where the NY Film School is (corner of Battery & West/​2 West) — it’s on the other side of the West Side Highway.
If you want to feel stylish & NYCish in the city, stay at a similar priced place in Midtown. If you like business basic that skews toward luxury but is more show than know, or you fit into one of the above groups, this will be convenient & comfortable, and you’ll probably give it four stars.

I really, really enjoyed my 3-​night stay here. Perhaps that’s because 2 weeks prior, I stayed in an equally expensive yet far less comfortable place. Perhaps it’s because everyone who worked here was very friendly and approachable, even when I showed up schvitzing after hauling luggage from the subway stop on a hot rainy day.
The beds and pillows were darned comfortable, and there was hardly any noise from outside or from our neighbors. The bathroom was the size of a NYC studio, and the water pressure was excellent. I loved the abundance of towels and toiletries, refilled every day.
I wish there were mini-​refrigerators and coffee-​makers or tea kettles in the room. I do enjoy keeping a cold beverage or two and steeping my own tea. I would gladly order room service — shell out $ 10 and wait 20 minutes for a pot of tea — but they were consistently out of oolong and green tea, so I had to get my beverages outside, which isn’t convenient when I’m exhausted from lack of sleep or a long day at work and too tired to find what I want.
The rooms are $ 500/​night (cheap for NY, I know) and wifi is $ 12.95/day. Really though? This is why I’m spending the evening at Starbucks rather than in my cushy pillow-​covered bed? Because you are out of green tea and don’t offer free wifi? Jeez. I won’t hold it against you, I’ll just dock you a star.

Not centrally located, but if you don’t mind taking the subway I think better to stay here than midtown or uptown hotels — you likely get a much better room for the same price. Over the few days I was there I found closer and closer subway entrances and so easier and easier to get around town.
Great rooms and great staff.
The Ritz TV channel notes they will move mountains to make your stay memorable. What I would like to see them do is on rainy/​cloudy days get rid of the clouds so I can see the statue of liberty.