Theodore Aaronson, DDS

I’ve been going to Dr Aaronson for years and in spite of many complicated problems he consistently makes certain I leave the office comfortable and happy with the results. The office staff is always helpful and when I call with an emergency they always find time for me.

Friendly staff, great dentist, flexible hours.

My experience wasn’t as successful. Ermioni cleaned my teeth thoroughly. She told me I had an infection under a crown. She recommended using a $ 70 air floss machine and prescription mouth rinse for dry mouth which is $ 236.00. Then, she called in Dr. Aaronson, who is a very nice man, who looked in my mouth and accepted her diagnosis without looking at the x-​rays himself.
He then left and she walked me to the Reception desk to make an appointment with a periodontist and Dr. Aaronson the following week to remove the cap and clean out the infection. The receptionist quoted a price for a new crown.
After I got over my shock, I got a second opinion from a DENTIST. Guess what? No infection under that crown. I would have gone through that expense for nothing. I won’t go back. I want a hands-​on dentist who makes certain the employees that work for him give out the right information.

Dr. Aaronson is very talented and a good dentist. Unfortunately the staff, under his direction lacks any customer service ability and has zero personality (all of them). They take away whatever good this office has to offer. If you are willing to deal with a nasty office staff with little or no flexibility, makes payment a priority, lacks any bedside manner and is downright rude then this is the dentist for you.

I was referred by a friend to Dr. Aaronson because I was afraid of dentists from a previous childhood traumatic experience. Dr. Aaronson is very professional and knowledgable. He is always on time, and his staff is very courteous. I also see a hygienist there, and no pain.
I highly recommend this dentist.

Ermioni is the best hygienist I’ve ever had. She’s friendly and tells me how my teeth are compared to last time and tells me which areas I could do a better job at brushing. I like how the office always schedules you with the same hygienist, so you get to know them. Electronic x-​rays and big screens in each room all give it a modern feel.
Fortunately, I haven’t needed anything more than a cleaning and x-​rays, so my time with Dr. Aaronson when he looks over my teeth is rather brief, which is fine with me and just like what I’ve encountered at other practices.
I haven’t had any issues with scheduling or waiting, but they do get booked up fast towards the end of the year. They are closed on Fri, Sat, and Sun.

Very unhappy with the service provided at this office. The cleaning was short (less than 15 minutes) & not thorough. The dentist came in for literally two minutes and did an extremely brief glance, then left abruptly. Will not be returning; am amazed that these people are still in business.

I have been with dr Aaronson for 7 years and I am always on time to bring my patients in. I always get compliments for our work. I am soft spoken and gentle with my patients when the dr and I work together. He has been practicing for 40+ years and I have worked for other dentists (butchers) and he is the best employer and dentist to have

Dr. Aaronson and his staff were friendly and efficient, quickly getting all the work done while still being very nice. I would definitely come back again.

WORST DENTIST EVER.
I wish I could give them negative stars if I could. If you don’t want your money stolen from you DO NOT GO TO THEM.
If you don’t want b*tchy receptionists. DO NOT GO TO THEM.
If you don’t want them to screw you over with your insurance. DO NOT GO TO THEM.
If you don’t want awkward situations where the dr gives his moody attitude to his nurses and makes the patient feel uncomfortable. DO NOT GO TO THEM.
The worst office ever!

Dr. Aaronson was like the company dentist at my old job. Since we were a few blocks away, many of my colleagues went to him and recommended him to me. I went to Dr. Aaronson for about 4 years and was very happy with him — though I never had any major work done — filled cavities was the max.
I don’t think ever waited more than 10 – 15 for my appointment (I always went in the morning before work though). They have a TV you can watch while they do your cleaning, which was nice.
I definitely felt like I could trust this doctor (don’t know about others in the practice). He filled one shallow cavity without Novocain (even though another dentist was going to use it) since he said it was shallow enough and I wouldn’t feel it. Great! I was glad I didn’t have to be put through the needles if it wasn’t absolutely necessary.
Later when I had other cavities and needed to be numb, I was scared and he was very good and gentle about it and had a special technique.
I wish my insurance didn’t change or I’d still be going here.

I was a patient of Dr. Aaronson for over three years so I’ve had a handful of experiences to base this review on. Why did I not seek a different dentist over that time span? Well, I worked very close to his office and with work I just could not find the time to look else where.
To be clear, I had a crown and a cap redone by the doctor as well as the yearly cleanings. The only good thing that I can say about the office is the hygienist that I had. Outside of that, everything else was plain bad.
1. the ladies manning the office were rude and inefficient. Last year I received a ‘surprise’ bill from three years ago and now I gotta talk to those women, who apparently aren’t listening very well, to get information about this bill. A total pain to deal with.
2. As for the doctor, I don’t, err, I know that he isn’t very good at all. It seems to me that he’s checked out in the sense that he is not paying attention to you when you speak to him. Either way, the crown that he replaced is literally 30% than what it should have been and the margin is noticeably above the gum line. To add insult to injury, I specifically told him that I wanted an ‘all porcelain’ crown, yet the guy got a crown with the metal band at the base of the tooth. Unfortunately, I assumed that he would do his job as expected and when I looked in the mirror I noticed the black band on the base of the tooth! He had the gall to deny that I had made my request when I confronted him about it.
3. The cap that he replaced was done incorrectly. As per my new dentist (and this time I got a second opinion), the cap is not seated correctly and, thusly, is causing food to get stuck in between the adjacent tooth. In particular, the cap seems to jut out more on the side of my palate and, in so doing, it traps food easier than if the cap had been made and seated properly.
These were two different times that I had work done by the doctor and in both instances he failed miserably (and it wasn’t cheap). In short, rude office people and an incompetent (at the very least a careless) doctor. Not good.

I hate this place. Long wait for appointments. Incompitent, lackluster office staff. They have no idea how to schedule appointments, or use computers. I needed xrays sent to an employer, and they sent somebody elses! Terrible!
Dr. Aaronson is actually a good guy, but the rest of his staff is rediculously terrible. Don’t go here.

As I had mentioned in my original review of Dr. Aaronson’s office, I have been to a few different dental offices before due to relocations and job changes. I’ve encountered incompetent office staff in a couple of different dentists’ offices before and I never expected to encounter poor service in Dr. Aaronson’s office, which was why I’m feeling very disappointed (in addition to angry) right now.
I made my appointment for today six months in advance, as was the procedure at this office. Two weeks ago, I realized the appointment conflicted with my work schedule at my new part-​time job so I called to see if I could reschedule the appointment for the following week instead of today but I was told that they’re all booked up until mid-​December. So I decided to take 2 – 3 hours off work and keep the appointment which entailed a 30-​minute trek uptown and eastward.
When I arrived for my appointment this afternoon, the receptionist told me they had called and left me a voicemail this morning saying the dental hygienist went home sick and that I had to reschedule. Needless to say, I was livid. It turns out they had called my old old work number. And I say «old old,» because after I got promoted at my last job I was given a new phone number and the number they had on file was given to my assistant. This means whomever made the call this morning did not pay attention to the voicemail greeting which, I know for a fact, has been changed. However, I also know for a fact, Dr. Aaronson’s office has my cell phone number on file as well because one of the receptionists had called me on my cell phone just 26 hours prior to confirm my appointment. One would think that a last-​minute cancellation by the office would warrant more than one attempt to let the client know. Even if I was still working just 3 blocks away, I would have liked to know that I didn’t need to plan around a cancelled appointment.
I explained to them that I was getting paid by the hour and they were literally wasting my time AND money. In response, the receptionist asked if I could wait another hour until one of the other hygienists was available to see me. (Seriously, what a way to prove you’re an incompetent idiot.) So I repeated that I was losing out on pay by being there. Then she asked if I could come back later on in the week OR the following week. I was baffled now. Just two weeks ago when I had called to reschedule the appointment, they told me they were all booked up until December! What kind of sheisty operation is this?!
After this experience, I do not plan on returning to Dr. Aaronson’s office. However, the performance of his office staff is not a reflection on the wonderful job the dental hygienists do. I would still recommend their service – with a disclaimer on the poor office staff and limited office hours.

Just got back from my first visit and it was really a good experience — the best dental visit I’ve ever had.
They’ve got large LCD screens with cable so you can watch whatever you like while getting cleaned/​worked on. They also bring up you Xrays on the TV so that you can see what they are talking about. As far as a dentist goes, this was as good as it gets.
Perfect teeth, as well!