Thomas T M Chang MD

HORRIBLE… Did not wash his hands and examined me for literally 20 seconds. I had to go to another Opthamologist who found something was in my eye Dr. Chang didn’t even look. run away.

He is a decent doctor and knows how to diagnose eye issues but he is condescending. My husband and I have had several appointments at his office. When I asked him a question, he responded by indicating that I don’t know anything and that is why he is the doctor and I should not assume anything. He yelled at patients while I was in the waiting room telling them that he does not have time to explain it to them again. Even though the office «accepts» our insurance, we were charged an additional $ 70 each for the glaucoma test that supposedly wasn’t covered. He did introduce me to the most comfortable contact lenses but asks that you order is through his office.

If I could leave zero stars I would. I made an appointment through Zocdoc because I was having seasonal allergies and needed prescription strength eye drops. I waited for over an hour to be seen. I saw the dr. for 5 minutes. They were trying to sell me additional products left and right the whole time I was there. 3 months later, I received a bill for $ 120 on top of the $ 40 copay I already paid. and then the most ridiculous part happens: their phones don’t work! I called and called but it would just go dead. Also, I emailed them and facebook messaged them without a response. Ridiculous. New York has plenty of great doctors, this is not one of them

Had a 10 minute eye exam from this Rude Dr I found on ZocDoc. Received a bill for $ 200 after insurance paid $ 500 and I paid $ 40 copay. I cant pay the bill now because there phone doesnt work and they dont answer email. Please call me so we can resolve the problem…

I also had a bad experience at this practice. I didn’t see Thomas Chang but Judith Mei, a young optometrist. My appointment was with Chang but the wait was so long that I accepted to be switched to Mei. Nobody told me she was not an ophthalmologist.
She was in a rush, no time for questions. She treated me as if I was stupid and when I told her I am a biologist, that she could explain things to me, she said, «ah, you want the lingo?» And she answered my question in one sentence, full of lingo and empty of meaning. The poor thing, if at this age she can’t enjoy her work and do a good job, I can’t imagine what a sad and boring future awaits her, but that’s her. Regarding me, I just went for a general check-​up and felt very mistreated. DON’T GO THERE. We patients deserve to be treated with kindness and patience. You won’t find any of that at Dr. Chang’s practice.

I agree with every negative review about Dr. Chang. Rude, dismissive, hurried and unhelpful. Went once, never to return.

Please for the love of God, do not come here. I could tell you some horror stories in detail (and if you want em, feel free to message me), but I’ll sum it up with this: rude staff, poor client communication, demeaning doctor.

Excellent doctor! Cool manner, but very accurate diagnosis, excellent treatment. He found a problem that no other doctor could find after only one visit. To one of the other reviewers who commented that they kept asking about whether you want to use your vision plan or health plan, the reason is for your benefit! Depending on your individual plan, your out-​of-​pocket cost will be different! If you don’t care, that’s your prerogative, but I care and most other people care and they try to give you options to keep your cost down. I have referred 6 friends to Dr. Chang and they are all very satisfied. The East 10^th Street office is the one I and my friends use. It’s very convenient, you can pick eyeglasses or contacts there as well. One inconvenience can be your first contact lens appointment. For some reason he insists it be separate from the check-​up, but I think it’s because he feels you would need extra time to become acclimated to contacts. Anyway, it’s only inconvenient the first time. So, if you want coddling, this is NOT the doctor. If you want an excellent doctor that really knows his stuff, this IS the guy.

Something very, VERY fishy about this place. While on the phone attempting to make an appointment, the receptionist, in a very thick, difficult to understand accent kept asking if I wanted to use my vision insurance or my medical insurance. I told her I didn’t care, I just needed a thorough eye exam since I hadn’t had one in three years. I wanted checked for everything considering I have a long family history of vision deterioration.
She kept insisting I’d want to use my medical card but that if I also wanted a regular exam, I’d have to come back another day because I couldn’t use two insurance cards the same day. I had absolutely no idea what she was talking about, I JUST WANTED A THOROUGH EYE EXAM. She again began spewing something about how he would see me with my medical insurance but that they would want to also see me under my vision plan.
THAT’S when it hit me that something wasn’t quite right here. Either they’re in the habit of miking insurance (That’s just my guess, NOT an indictment of any fact on their part) or their office is as weird and strange as other reviewers here have stated. Either way, I’m not trusting my eyes or any other body part to this place.

Other reviewers note that Dr. Chang is quick, hasty, makes snap judgement and does not listen to the patient. This is true. You feel as though you are inconveniencing him and his staff by simply being there.
Don’t go here, even if they accept your insurance.
When I came in for one thing and the doctor thought it was something else, he repeatedly blamed his receptionists, claiming that «they have no medical knowledge.» Real professional.
I had a very negative experience here, which I don’t need to describe in detail, but in short, I won’t be returning.

Not bad but not the best.
He is SUPER quick, check your eyes, tell you what you need and off he goes. I have had 3 appointments with him and each lasted about 5 – 10 mins at most. However, can be extremely quick to diagnosis without listening to the patient concerns. If you just want to check your eyes for glasses, he might be okay. Anything more detailed, he might be a «good, respoinsible» doctor but not listening to the patient is one thing I probably wont’ go back to.
My story. The contacts that he asked me to wear is suppose to be the best ones in the world, however, they kept on spliting up inside my eyes. Can be quite scary. I had that happen mabye 3 — 4 times. Went back to ask him about it and he said I wasn’t handling it properly. Prior to going to Dr Chang, I have been wearing contacts for 11 years and nothing like that has ever happened. I asked that he recheck whether they fit me correctly, maybe I need another presciption. He insist it was me that wasn’t handling them correctly. I went to another Dr. and she said that they probably weren’t right for me even though they’re «the best in the world» and are now using contact lenses that doesn’t rip apart in my eyes.

Dr. Chang’s demeanor is both extremely condescending and unfriendly. Unfortunately, I don’t think he actually realizes this.
I asked him about receiving a glaucoma test in which he explained he did not think I needed one. Yet, then, proceeded to have his very inexperienced technician give me one. After many botched tries, the test was performed and he concluded, I told you, you didn’t need one. Yes, I guess I did not need one, but I guess he needed my money.
The female optician, Marie (I think), could also work on her lack of tact.

I visited with Dr. Chang in January regarding floaters in my right eye. He was extremely short and rude with me on my visit and instead of directing his attention to the reason I came in for a visit, he proceeded to lecture to me about how I shouldn’t be on anti-​depressants.
Dr. Chang is not a psychiatrist and does not know my complete medical history nor the severity of my illness. Imagine if I had been receptive to his insane advice, he might have a suicide case on his hands. That is EXTREMELY irresponsible.
After a poor and very quick exam with Dr. Chang, he immediately dismissed my concern regarding the floaters saying ‘it just happens’ and there is nothing to do to treat it. Then, I visited an Opthmalogist regarding lasik eye surgery, mentioned the floaters and upon examination I was told I had a small retinal tear. All I can say is that I am thankful to have had a second opinion.
No bedside manners, wrong diagnosis and irresponsible behavior. I think it would be helpful to Dr. Chang if he re-​evaluated the way he treats his patients.