Tom’s Laundry

I bring my wash and dry cleaning here every week
Great service and my wash always has a great fragrance
Best place I have found on the ues

I just moved to the neighborhood and decided to try this laundromat. I had a relatively small amount of laundry that was more than appropriate for the medium $ 3.50 machine. Upon putting my laundry in, the owner, an old Asian woman, who was annoyingly looking over my shoulder the whole time, began hounding me and saying that I had too much laundry for the machine. I told her it fit perfectly and continued with my wash, as I was not about to pay a ridiculous $ 7.50 for a larger machine, that was nowhere near necessary. The woman began screaming and shouting at me in her broken English: «It my store! It my store!» I had to deal with this harassment until my laundry was done.
This place doesn’t know the meaning of customer service and they obviously don’t want business, with the nasty way they treat new customers! I would rather use the place with old machines from the 1960’s than deal with these crazies ever again. I moved out of my mother’s house a long time ago. I don’t need some old lady yelling at me while I do my laundry! I’ll spend my money elsewhere!

Tom’s Laundry is hands down the best laundromat in the area. The prices are reasonable ($ 3.50 for a medium washer, $ 7.50 for the large washer, and $.25/​5mins of drying time, if I recall correctly). The facility is kept very clean.
The only downside is that the shop is relatively small, so at peak weekend hours there can be a 20 minute or so wait time.
The best part of Tom’s laundry is the woman, who runs the shop — she is incredibly nice!

The shop is small and I wish there was a waiting area, but it’s right next to a nail salon so I treat myself to a mani as extra incentive to do my least favorite chore. The place is clean with good machines and the owners are friendly so I’ve been very happy to make it my regular laundry place.

I’ve been using Tom’s laundry for a few months now, and the service is great! Tom is very kind, always arrives exactly on time, and is very accommodating with his pick up and delivery schedule! My clothes always look and smell great when they return, and his price per pound is very competitive. Highly recommended.

Quiet, very clean and absolutely no wait when doing laundry weekday evenings.

Love Tom! Would recommend to UES residents. He is great!

We are loyal customers and always do our laundry here. Our laundry bag broke and it started pouring rain and they wouldn’t give us a cheap plastic bag they use to put the dry cleaning in.

I recently started sending my laundry out for wash and fold, and I love Tom’s Laundry. It’s a mother-​son duo running the shop, and they are the nicest people. I think it’s important to recognize that they are a small, family run shop and to be a little flexible with their laundry pick-​up times, etc., but they take great care of my clothes and I never have to worry about my laundry coming back discolored, ruined, or lost. I’m so happy I discovered this neighborhood gem and would highly recommend their service!

We have been using Tom’s Laundry for a year now and we couldn’t be happier! Tom is the best… he’s friendly, fast and very accommodating. He makes our life so much easier, and there are several of our neighbors that love him as well. The prices are very reasonable, and you can’t beat his fast and free pick up and delivery service.
I highly recommend Tom for anyone in the neighborhood!

awesome laundry! quiet clean brand new washers and dryers good stuff… mom and son = cool BUT! if only when i select HOT water it would work. it barely does! other then that cool place guess i really can’t complain since i live right upstairs! still i need hot water. com’on!

I travel a lot for work and often have to get laundry done while out of town. Tom’s Laundry provided, by far, the best service of any place I have ever had my laundry done. Highly recommend.

I use Tom’s pick up/​delivery service and it’s made my life so much easier. It’s a bit hard to match our schedules when he gets busy but overall– laundry gets delivered back to me in the best condition, smelling fresh and clean. Thanks Tom!

Tommy’s the best. Very happy that this place opened. Very clean inside plus reasonable prices.

Thank the Lord that this place exists to save me from the horror that is Laundry Boy.
Tom’s is a quiet, very clean, little place with new machines. It is never crowded as people tend to just come and go and I’ve never had to wait for a machine which is a definite bonus. The mother-​son duo that runs this place gives it a very small business feel that I appreciate.
5 stars for Tom’s as I can’t see how they could be any better. (Except have a waiting area but the shop is teeny so that’s not on them.) Tom’s, for as long I remain on the UES, you’ve got a customer in me!

My man. I use the delivery service most weeks and my man Tom is great. He works 7 days a week from 7:30am — 8pm! Always available and at very reasonable prices — it’s a friendly down-​to-​earth experience. The service is reliable and Tom has never messed up. This man will trek through snow to make sure your clean clothes are delivered properly. I don’t see that kind of commitment anywhere else. In fact, for the service, he’s undercharging. I’d pay more. A commendable young man and visionary. He’s earned my loyalty.

Horrible and the worst customer service I have ever experienced. I would have come to this laundromat all the time– it’s across the street and convenient to me. I really wanted to love this laundromat — unfortunately this place will never see me again. I came in at 7p, to wash my clothes and confirmed with them that I would still be able to dry my clothes because the machine said my clothes would take 48 minutes (I only dry my clothes for 15minutes). When I arrived at 7:50 the woman started screaming at me claiming that she has been waiting for me to move my clothes from the washing machine for 10 minutes. Not only was laundry mat still open, so I am not sure why she was acting like it was an inconvenience for her to still be in the laundromat. TOPS my laundry would have been dried at 815pm. She continued to yell and complain that she has been waiting for me to move my clothes for 10 minutes. I offered to move my clothes into the dry start the drier and return at 730am when they opened. She still continued to yell that she was waiting keeping the store open for me for 10 minutes (again, I repeat the mat was not even closed yet). She was so caught up about her being convinced that she was waiting for me for 10 minutes (which unless the drier ended early, that is not the case and if the drier ended early that is neither my fault or my problem). It wasn’t until 7 – 10 minutes of her huffing and yelling she must have felt bad because she told me to just put my clothes in and get them in the morning. UM… after all that did they really expect me to give their laundromat another cent?
I took my wet clothes home and hung them up in my apartment for free because I would NEVER give my money to a rude, disrespectful, unprofessional owner. They can be sure that I will NEVER ever return again.

I do my own laundry here. The owners are nice, and they keep this place very clean and the machines working.

Awesome. Tom’s does a great job. He and his Mom have gone above and beyond many times from returning items left in pockets, accommodating my personal preferences, hand washing items if necessary, etc.
Definitely the best laundry service that I’ve experienced over 5+ years in 3 NYC neighborhoods.
Laundry is returned after two days. Usually, next day isn’t available. Well worth the wait.

This laundry mat is very clean and all of the machines are new.
The mother and son who own the place are also really sweet.
It’s $ 1.50 to dry for 30 minutes
Around $ 3.50 for a medium load
$ 7 for the bigger loads.
They also do pick up and delivery