Top Notch Security

DO NOT USE THIS SERVICE. Quoted me for $ 45 on phone to open a small personal safe, next thing I know I’m looking at a $ 348 charge on my credit starement. It took them less than 10 minutes to open

I needed to have my keys copied, but here they don’t copy I-​security keys. They recommended me a place (317 grand street) where they copy that type.

These guys. I called them to change an A/​C unit and, dispensing with boring details it wasn’t what I was hoping for. Joseph went out of his way to make me happy, giving me a courtesy re-​installation of the old unit (that they even refurbished), taking the new one back, no questions. Installations were flawless and Matthew left the place squeaky clean. Highly recommended!

My deadbolt key was lost and it took two people to get in. It took over 2.5 hours and they jacked up the price 3x what I was quoted. A friend of mine in the same building had theirs fixed for a fraction the price and time. $ 800+ later all I can say is call someone else.

They were very responsive. I looked around to get price quotes, and they had the best price. Would definitely use them again.

Very excellent service from dispatch to the guy coming to our site. The dispatcher gave me clear and concise information and my guy was here on time and if he was a minute late he notified me about his status. Last night, he installed a lock and silly of us we locked ourselves out. I had told him about it and he followed up with me within 10 minutes and came straight back to me the same night to fix our lock.
Thank you Top Notch and Matthew Gonzalez

Absolutely amazing experience, never had so much fun getting my keys copied! Highly recommend this place:)

I locked myself out tonight and immediately called Top Notch… David was amazing and came quickly and fixed my lock efficiently and talked me through the options available… very happy with the service and will definitely recommend to anyone on the LES!

Top Notch Security really is top notch. They went out of their way to help me with copying a key that confused all others before. Can’t them recommend enough. If you live in the area give them a try. All service at a very reasonable price.

I’ve been getting copies of keys here since they opened two years ago for two businesses and my apt. They are very affordable and really nice. Henry helped me out today.

These gentlemen went out of their way to make me a key from a blank that was not a perfect match to my original key. They even assisted to put the key back on my key ring! I was dubious but the keys they made all worked better than my originals. Happy customer!

Great service. I walked in on my way to work and they made a copy for my key in one minute. The price is also good– just 2.50 $.

Great service! Super friendly and helpful. Will be back if I ever need any security service again!

Mathew aka «Ninja» was on point! Great customer service! We didn’t know exactly what type of weather stripping we needed and Matt worked with us to find the perfect solution. I highly recommend them.

Matthew the «Ninja» was a fun guy. He fixed the gate and changed the lock quick. Gonna call them again

These guys were awesome, especially Matthew. I lost my keys and was locked out of my apartment for hrs after work and was basically helpless trying to get a hold of my super or a locksmith who could get there anytime soon. I found their number on google and they picked up right away, asked for my address and told me they had someone who could help me and to expect a call.
I got a call a minute later from Matthew aka «ninja» saying he’d be there in 10 – 15 min to help me out, and he was literally there in 15 min. The lock on my door turned out to be incredibly difficult but he somehow managed to master it and get the whole crappy lock mechanism off, and replaced it with a brand new one. Not to mention he had stopped after hrs on his way home and was missing his Mets play in game 1 of the World Series. He was entertaining and enjoyable to hang out with while he was working as well. I hope I don’t have to, but if I ever get locked out again I’m calling these guys again and asking for ninja.

Thanks To Matthew he installed a lock, doorsweep, was on time, very professional, finished the job very quickly, had everything he needed for the job and made it look great. Also the girl that picked up the phone was very nice and professional, thank you top notch for a great job, and thank you ninja.

I would definitely Recommended this service to everyone. The technician came the same day when no one else would gave us a fair price and completed the job the next day. Keep up the good work, I will tell everyone to use this company

Brand new shop that also does camera surveillance. I only needed a key copy and their service was quick and super friendly. Even gave me one key for free.

I needed to get a set of keys made quickly, and having walked past this place several times, I figured I would give them a try. The physical space is large, clean and looks very professional, and the people working here were great. They were able to finish my order in a few minutes time and they said if I had any problems with the keys I should bring them right back. Though it was a small job, they did it very well, and I’d come back here again for keys or other security devices.

I went to get several sets of keys made, and the service was friendly, fast, and affordable. This is the closest locksmith in my area, but I’d still go to them if they were farther away.

I came here a few times already. Very professional, fast and affordable, I highly recommend !

Great service, Eli was extremely helpful. They have everything for your key and lock needs. I wouldn’t bother going anywhere else.

These people are my LIFESAVERS. I was just on my third day of living in NYC and was feeling very overwhelmed with unpacking and getting familiar with new territory. I ran down to the garbage shoot in my building to throw out some trash and didn’t think to grab my keys, since I didn’t lock the door behind me. It was then that I found out that my door automatically locks. So here I am — no keys, no wallet, no money, no cell phone — NOTHING! I immediately panicked and my dog, who was locked inside decided to go on a nonstop barking rampage. Keep in mind I am new to the building and a barking dog does not make for new friends. So immediately the panic set it!
Some neighbors in the building let me use their cell phone to call the super but no answer. Finally I made the decision to go to Top Notch. Luckily I knew where they were located since they made key copies for me just two days ago. When I arrived at Top Notch the door was locked and no one was inside — more panic!!! However, they had several signs posted with an emergency ²⁴⁄₇ number. Since I didn’t have a cell phone I had to ask numerous people to borrow theirs — all of who said no. Finally a kind soul let me borrow his cell phone. At this point I was so helpless, overwhelmed and upset, I had tears rolling down my face. I called the ²⁴⁄₇ number and they picked up immediately. They could sense the anxiousness and upset in my voice and quickly assured me they would get me into my apartment ASAP. They let me know that a locksmith would meet me at my address in 30 minutes and calmed me down.
30 minutes later I was greeted by the locksmith who got me back into my apartment in seconds and allowed myself to calm down — as well as my dog! I cant thank these guys enough for the quick and prompt service. It cost $ 120 to get back into my apartment — not sure if that is the going rate, but at that moment in time I would have paid anything!
Responsible, reliable, and quick — thank you thank you thank you!!!

Very professional. They know their stuff! You can trust this company.
They are licensed, bonded, and insured.
An actual storefront, so you know who you’re dealing with.
I asked Eli how my landlord was overriding my security system, to gain access into my apartment, when I was out. He took the time to explain.
(Not like some locksmiths with a card or sticker on the mailbox,
with no address on it)

Great service! Needed a lock changed at my new apartment. Very satisfied. Patrick was great.