Triangle Optical

I booked an appointment here with Dr. Cohn because my corneas have been inflamed. I saw another eye doctor a week ago but had to pay out of pocket so I opted for a place that accepted both my health insurance (Empire BCBS) and vision care (Davis). Despite checking in online, it took 20 minutes before I saw the doctor. But the counter staff were all very friendly. I explained my situation to the doctor who seemed reluctant and hesitant to help me. He explained that I should really be seeing the previous doctor because he was the one to first diagnose my eye. Dr. Cohn stressed how I was a new patient and he had no previous records or anything to help. The environment felt hostile and I was extremely dissatisfied. I’ve never had this problem anywhere else before. Originally, the previous eye doctor wanted to prescribe me eye drops for my inflamed corneas. However, I was sick that week and he was afraid it would cause a virus making me more ill. Fast forward a week later, I am seeing Dr. Cohn and while I am no longer sick, my corneas have definitely gotten worse. Dr. Cohn examined my eyes and said it seemed to be getting better. Yet, I told him that a clear thing showed up on the colored part of my eye only two days ago. He never explained to me what this was. At the end, he told me to try to transfer my patient records and «come back if it gets worse» offering me no solutions. I live in Princeton and commuted far to see Dr. Cohn. I don’t have time to run back and forth to the eye doctor in between school and work. Because of his inability to help, my eye has actually gotten worse and has stalled the entire healing process. A new doctor has actually been able to treat me and she told me I have a severe corneal ulcer. She explained that the previous doctor should’ve been able to detect that I had this and my eye was not actually getting better. She said, «He should have at least prescribed you eye drops for the ulcer in your eye.» In addition, I am a new patient to this doctor and she had no problem diagnosing me without previous records. I really wanted to like this place as it conveniently accepts my insurances. Yet instead, I wasted my money and time. My eye could have healed by now but due to the nature of this appointment, I am now missing my first week of school and I also had to cancel my birthday party.
Sigh.

I rarely write reviews, but the terrible service I just received here warrants me taking the time to sign in! I walked into the store at around 12pm and I stood at the counter for about fifteen minutes before anyone even bothered to ask me what I wanted. One of the workers finally said hello and then literally put on a jacket and left the facility. She came back five or ten minutes later, and I was still standing there waiting for someone to help me. Finally I was able to get someone to take out a few frames for me to try on. They quickly walked away again. So I tried on the frames in the few seconds it takes to try on frames and stood there again until I realized I did not really want to give these people my money, and I just walked out without another word or glance in my direction. Stay away.

Lazy customer service. With no one in the store and open for an entire additional hour they couldn’t be bothered to help.

Dr. Cohn is a great doctor. The staff is extremely nice and professional. I will not go any where else for eye glass service. Triangle is totally trust worthy

I saw Dr. Antonia Siciliano at Triangle Optics today and was assisted by Fanny and Maira at the counter. All three women were terrific, helpful, and knowledgeable. I would definitely go back again next year.

Another very pleasant experience at this optical center. it is the optomestrists who shine here, not the counter staff. Warm, friendly, professional, helpful. What more could one ask for?

Dr. Michael Cohn was fantastic. I walked in for an eye exam and saw the doctor within 10 minutes without a scheduled appointment.
Unlike any other eye doctor I’ve had, Dr. Cohn explained to me how the eye muscles work and the differences between long distance and reading prescriptions. He even let me adjust the machine used to determine the prescription to literally let me feel and see how he does his magic.
The entire exam took about 7 to 10 minutes including his detailed explanations. Overall, I was very satisfied with my experience!

Dr. Michael Cohn was very personable an professional. I had gotten an eye class as well as contact lens exam. He explained everything thoroughly unlike other doctors and did it all under ten minutes. It was the quickest exam I’ve experienced. The staff was all wonderful and accommodating. I had called numerous times with multiple questions but they were always professional and answered my questions. Highly recommended in les. I had called about 6 other optical stores and there rates triumph as well. Can’t beat efficiency, price and professionalism.

The staff was very friendly and helpful, and I feel like I got a very thorough eye exam. I have yet to make my glasses purchase, and will update if my opinion changes.
One star knocked off for the appearance of the place. Ownership, if you are reading this, clean up a bit. The floor was filthy with winter-​salt and had pieces of scrap paper, gum wrappers, etc. all over the place. The office area and exam areas were kind of messy too. I don’t mind this stuff so much as to not be a customer there for that reason, but I could see them losing business when someone walks in and sees the state of the store.

I recently got 2 pair of glasses from here. They have a lot of nice frames to choose from. The lady doctor who checked my eyes was very friendly. She even did some extra exams that I’ve never done at no other optical. They also take insurance in this place.

I have to say that the staff at Triangle Optics are amazing. They went above and beyond and took the time to help me out when I was in a bind. They were knowledgable, quick to act, and ever so friendly. I highly recommend going here for all of your optical needs in the future!

Triangle Optical is great! The store is unassuming and both of the doctors who work here are excellent. Dr Cohen was very accommodating when I told him that I didn’t need a strong prescription because I sit at a computer all day and Dr. Alex gave me the most accurate prescription for my astigmatism that I’ve every had. The staff and doctors are very friendly and straightforward. They have the professionalism of an optometry office not a retail store. They said they are willing to look at some vintage frames I have to see if they could make lenses for them. I haven’t taken the frames in yet but I can tell they will try to do it for me if they think there’s a good chance it will work. They sell a lot of cute frames too so I may choose something else if it doesn’t work out. The best part is even though my prescription isn’t stronger I can actually see better because my astigmatism correction is finally accurate!

This place seemed great at first. Friendly-​enough staff, a seemingly-​knowledgeable doctor who took his time in examining my eyes. Excellent prices! But when it was all said and done, I’ve lost more money than I saved, not to mention time and good vision.
First, the prescription the doctor filled for me was way too weak based on the contact trials he gave me. So, I went back, he re-​examined and said the prescription should be spot on. So I ordered contacts, thinking «oh well, my astigmatism means I’ll never see perfect with contact lenses anyway», and I left town for two months. They charged me an extra $ 15 for a rush order. Guess what, they had ordered me the wrong prescription!
In the hopes that I would be able to see with that prescription in a pair of glasses, at least, I had them filled while traveling in Europe. Guess what, too weak for glasses too! And today I tried to get my prescription, and ran into bad service yet again. Sigh… I want to support local, small business. But, I will take my business elsewhere next time. I guess what you pay for in optometry.

GREEAAAAAAAT customer service and nice selection of frames. Dr. Alex is great at what he does. He explains everything thoroughly.
The sales associates up front know how to sell and have great customer skills.
Thanks to Myra and Lilikarina for taking care of me (get ya mind out of the gutter!)

I have been a customer of triangle optical for 20 years. I wandered in one day while walking around the lower east side because I saw some cool frames in the window. Mr Michael was so kind and gave me an excellent eye exam and I have trusted him ever since. Even though I left NYC years ago I still have him make all my glasses and still trust my eyes to him.

At first glance this place seemed like just what i was looking for.
A small mom and pop type discounted store, boy was i wrong,
I made a order for two pairs of glasses which i was told would
be ready next week. The next day as soon as they opened i called
and said i had changed my mind about the order.
The woman on the phone (who said she was the manager) became
very irritated and told me that i could not have a refund until monday.
I went into the store because all that was needed for a refund was a swipe
of my card, but no she still refused. She said it was a decision for the owner and he was not in till monday. She refused even after i brought
in a police officer from outside to even call the owner up to authorize my refund. All she had to do was call the guy on the phone but she said
he was jewish and could not be bothered on saturday! (hello its not against the sabbath to answer the phone!!) All the while
she kept smirking at me with that i told you so look.
Bottom line, if you want a headache and want to deal
with a scumbag stafff that is not interested in helping you at all
then go here… they are rude, not friendly, and downright evil people
who did not make me feel welcome at all. i will never do buisness here again and i advise everyone else not too as well.

Not the friendliest service, but a small and manageable place to get glasses at a very reasonable price. And you can’t help but to eye the store from the street.