Tribeca Stores

The clothing is definitely overpriced, but honestly the merchandising is great. Whoever does their buying really has a keen sense of what their customers must wont, because they have so much.

This store sells a few expensive things… but the workers are horrible, gave me the wrong size shoe & I basically lost all the money cause they don’t give refunds … I hate that place, don’t even bother trying to shop here.

I totally agree with the previous review. Stay away from this place. They sell cheap quality clothing at boutique prices. Their customer service us really of no service to the customer, I came in here to buy a pair of shoes for my birthday. Asked for a size 8, they had the audacity to sell me a size 8.5 and then told me it was my fault when I tried to exchange them.
After waiting around for fifteen minutes I found out that it was the last pair they had, hence why they sold it to me without it being the size I asked for.
They told me to buy something to put in my shoes so they would fit me! Aside from the fact that I paid an extra 50 $ for Steve madden shoes than if I would’ve bought them from Macy’s, or the actual Steve madden store, they were no help and I felt cheated out of my money.
NEVER AGAIN. I don’t even look at the window displays anymore.

this is the first review i’ve written on Unilocal,mostly because i’ve been lazy but i enjoy reading other people’s reviews and benefit from them immensely.
so i thought i should write a review to keep people away from this store because i was so utterly dissatisfied with my experience here. it’s a store on the 181^st strip, carries a lot of inexpensive stuff. this store is clothes and shoes for girls. i bought boots here for 60 dollars. after wearing them TWO times i noticed that the backs of the boots (on the heel area) had worn away significantly. needless to say, i was very upset. so i went to the store to demand a refund. at the time the manager wasnt there so the girl at the store told me that she couldnt do anything about it and i needed to come back. but she took a look and had the nerve to say, «oh i see it’s the way you walk» to which i didnt even know how to reach. the way i walk? then why hasnt every single pair of boots that i own ripped apart like that after being worn 2 times if there’s something wrong with the way i walk?
i left the store, pissed and by now had a really bad feeling that i was gonna end up losing 60 dollars on the worst pair of boots ever made. i only then at the store also noticed that their refund policy said no refunds at all. now i know i should have realized this before, but how is a store even allowed to sell stuff without any possibility of a refund if a customer is profoundly dissatisfied with the quality of her purchase after having had the chance to really use the product? probably in order to cover their own asses for selling the worst products ever.
so i called customer service a couple days later. the man who talked to me on the phone was rude and maintained that his store had no responsibility for the faultiness of these boots, it was the manufacturer’s fault. bewildered, i was asking so what do you suggest i do? to which he answered take it to shoe repair man. i hung up the phone feeling incredibly frustrated.
and so i lost 60 dollars. and about the only thing i can do is try to take away some of this store’s business and save people the loss of money for buying the crappiest products ever.
to recap — do not buy anything at this place, no matter how tempting the prices are. chances are, it’ll fall apart immediately upon purchase and this dumb store will say — not our fault.