Tribeca Vision

Highly recommended. Doctor and staff are professional, knowledgable, and personable. The doctor is very detailed but has a relaxed demeanor that put me at ease. I was here for glasses and contact lenses prescription. The office also offers free eye exams to infants 0 – 1 year old and has experience and knowledge of pediatrics optometry.

I’ve been stuck during the blizzard, without extra contacts, and they totally helped me out. And were really nice to boot.

I chose this tribeca vision partly because of it’s high reviews and the fact that it was close to my work place.
I went to the office to obtain a prescription for my first pair of contacts. The staff was super friendly from the get-​go and the doctors made the whole process of trying on contacts for the first time and learning how to put them on a breeze. I like this place and will most likely be purchasing my future contacts through them.

I found Tribeca Vision on ZocDoc and was able to make an appointment within days. I found Dr. Douroudian to be very friendly and thorough. The appointment started on time, was efficient, and worked with my insurance directly to minimize payment up front.

I came here because of the reviews, because they accepted both my insurance as well as my mother’s, and because of the location. I’ve had issues getting glasses/​contacts in the past, my previous attempts to get contacts we’re exceptionally awful. I am very happy to say that both of my experiences here (1 visit for glasses and 1 for contacts) were not only painless but enjoyable. I knew I had an astigmatism but never really knew what that meant. They were extremely helpful in explaining what that meant and why contacts were always an issue for me in the past. They were also very helpful figuring out how to use both my insurance as well as my parents the most economically so I would pay the least amount out of pocket. Overall really great experience thanks to the very knowledgeable, friendly, and helpful staff. Highly recommend!

First time at this office and I couldn’t be happier with the service I received. Special thanks to Antonella for being super helpful. The doctor was also great and I am definitely referring all of my co workers.

Every time I left this office they pressured me to write a review on Unilocal so here you go:
This is the shadiest eye doctor’s office I’ve ever been to. First of all, they made me come twice — the first time for the vision exam, and then I had to make a separate appointment to come back for the dilation exam «because of insurance reasons». I’ve never once had to go twice to an eye doctor and did not appreciate having to leave work early two weeks in a row so they could get more insurance money.
At the first appointment, I needed to buy new lenses (I was buying my frames at an outside vendor). They recommended that I buy these fancy scratch-​proof lenses. I asked them if lenses were covered by my insurance and they told me no, just at a discount. Understanding that to mean that ALL lenses were not covered, I went with the fancy lenses for $ 160 out of pocket, with the understanding that they would probably last me until I needed new lenses again, which wouldn’t be for a few years (my prescription has not changed). It wasn’t until after I went to submit my claim to my eye insurance that I found out that regular lenses would have been fully covered. This was NOT made clear to me at all and now I find myself out $ 160 for no good reason.
This is especially frustrating because it is only two months after getting my fancy scratch free lenses and this morning when I went to put my glasses on there were 3 mysterious scratches. I did not drop them or scrape them against anything. If they were worth so much money, shouldn’t they have not been scratched?
I went back to the eye doctor office today and the front desk lady even said this seems unusual, considering I didn’t drop them. She told me that they can give me new lenses for free with the warranty, but I don’t even want to deal with these people any more. I don’t trust that the lenses will not get scratched again, or that they won’t hurt my frames that I also paid out of pocket for in order to make me buy frames with them instead.
I asked for a refund for the $ 160 I unnecessarily paid for when I was not informed that regular lenses were covered by my insurance and was told that they do not do refunds, only store credit or exchange. I’m not looking to continue my service at this eye doctor. I just want my money back so I can go somewhere more credible and less shady, and get the free lenses that are covered by my insurance!
(TL;DR: don’t go here if you’re looking for a stress-​free, easy eye doctor appointment where they don’t try to sneakily upsell you on services normally provided by your insurance)

Shady SHADY eye doctor. Do NOT go unless you want them to suck you dry financially. They scare you into thinking you need more than you do and profit from having you come in unnecessarily. Seriously avoid at all costs unless you have cash to waste.

I chose TriBeCa Vision because they are a block from my house, but I have been very happy with the service. The friendly staff makes you feel welcome and comfortable even with the shared basement office. My visit last week was with the third doctor in three annual visits, which was fine because she was my favorite so far.

I’ve been going to Tribeca Vision since I moved to the US just over 2 years ago so this review is long overdue.
I love these guys, they are always so keen to help me out and talk me through all my options. The service is incredible and the doctors are so professional. Even if I moved away from the area I would always continue to come back to this location.
Highly recommend!

Had a great experience! Friendly, efficient, no complaints!

I had a very good experience at Tribeca Vision. The office has a funny, casual atmosphere (some people might find this off putting) but the staff are very helpful and friendly if not super polished. Dr. Douroudian was thorough and informative. Initially I worried I would be pushed into spending more money than I wanted, but I was clear about my budget and ultimately the staff helped me overcome the hurdles of my obnoxious insurance provider to get the contacts included in my benefits plan. They also provided me a copy of my prescription so I can order cheap glasses on my own without any flack. Will definitely return.

Been going to tribeca vision for the last few years, and I highly recommend them. The doctors are extremely nice and professional. The service is incredible, their staff goes out of their way to accommodate your need when ordering glasses and contacts. Not to mention they’re conveniently located off the 6 train on Canal street.
Looking forward to my next visit!

I HATE eye doctors (and dentists) but was thoroughly impressed with how knowledgeable, and personable Divya was. The staff helped me picked out the perfect frames (which I haven’t stopped receiving compliments on) and enjoy them so much that I plan to stop by just to say hello.
If I could give a sixth star I would. Doctors should take the time to not only help, but know the people they are helping — Tribeca vision goes above and beyond.

Visiting NYC for the week and ripped my contact lens — ugh! Called Tribeca Vision and they were able to come up with a similar Rx, not my exact lenses as no one carries them, same afternoon! Very friendly. Very helpful. So happy! Thanks for being awesome!

Walked in off the street, needed help to fix a pair of broken glasses. The staff was most attentive, helpful and beyond competent. I’ll be going back shortly when it’s time for my next eye exam.

By far, the worst front desk service ever by the lady in front. She will go above and beyond to close a deal but treat you with unprofessional attitude and arrogance afterwards. She’s constantly rolling her eyes and acts as if she’s doing you a favor when YOU are the customer and its her JOB. I purchased my glasses for a few days and they were extremely uncomfortable after just wearing them once so I knew I had to return them. I’ve been wearing glasses for 15 years and these are the heaviest most uncomfortable glasses. They were VERY expensive (~$ 470, AND I have one of the best vision insurances). It seems they first look at your insurance and then jack of the prices so you are still paying a lot for the items. Anyways, the front desk lady made a fuss about how returns aren’t allowed and I was only able to exchange for a pair of $ 200 frames– NO lens. I wasn’t told any of this when I initially purchased the glasses. She also had to comment that her friend wears them and they are very comfortable and that it’s crazy that they were heavy for me. Tribeca Vision is also VERY limited styles available.
Not only this, its been 5 months and I haven’t received my rebate. It’s like pulling teeth to try to get them to follow up with this. If you want to be pressured into purchasing something and then given 0 customer service support AFTER the transaction, this is the place for you. I normally don’t give 1 star but this place really is a shitshow. Stay away– I got the same pair of glasses elsewhere for half the price.

They manipulate insurance contracts to make their patients pay more out-​of-​pocket costs. They only offer large quantity marked up contact lenses, again to get more from patients out-​of-​pocket, while also also taking their total insurance coverage for themselves. Greedy and unhelpful service at best.

I thought Divya was really great — smart, kind, caring. The front of desk staff was a pleasant surprise — efficient and capable. Divya is definitely a doctor I’d stick with for the long haul.

The lady behind the counter was nice. I dropped my glasses off and only opted for filling in my prescription sans anti-​glare. That was $ 90 extra, so no thanks. I came by two weeks later to pick up my glasses and everything was smooth until I got back to my office and actually used them. My glasses were stretched the hell out. I mean falling off my face, stretched out. I’m lucky to work at a company that deals with frames so my co-​worker put pressure on them and bent them inwards, on the low, and that solved the problem. I think that was negligent. My glasses fit perfectly fine until they stretched them out. I was happy that my co-​worker didn’t bend them in front of me. I would’ve probably freaked knowing that they could snap at any moment.