Twigs Salon

Carla Snow is the reason I go to Twigs. I’ve been following Carla around Manhattan for the past 10 years. Not only does she always introduce me to new products and techniques but she always likes to talk about my routine and get a real understanding of my personal home hair care. I even have thick curly hair which is hard to manage and every time I walk out I feel like a million bucks! On top of everything she is the sweetest person you’ll meet so there’s always fun conversation to accompany a hair cut. Book Carla today!

I can’t believe I’m only writing my first review since I’ve been seeing Janell for at least 6 years already! She is hands down the best colorist I’ve ever been to and has always gone above and beyond for me. Basically, I’m a control freak. I’m obsessive about the smallest details, and to have found someone who not only understands what I want but also is willing to indulge my often conflicting desires, is pretty much a miracle. She is a MASTER of subtlety with color and knows exactly how to keep it natural even though I know she is capable of crazy dramatic looks too. She just really got to know me as a client and what i like and has never ever tried to push an idea on to me. The only time she ever said to go for it was when I was on the fence about chopping all my long hair off into a blunt bob but I thankfully did it and I happily rocked that cut for 2 years. Now, although I dream of pink hair and a bowl cut, I’m just really attached to my simple long light brown/​honey highlighted hair with a blunt cut and straight bangs. I usually go about 3 months between visits when I start noticing one bad hair day after another, then I go see Janell for a tune up and when I get back home my boyfriend says «what did you do, it looks the same?» Then a long pause … «but damn it looks amazing!»
B O O M !!! I heart u Janell

Janell is the best!!! Went in for a pretty drastic cut & color & she just embraced it! Sometimes stylists try to talk you out of some things. She exceeded my expectations. Easy to talk to & made me feel right at home, they also have wine!

So happy to have been taken care of again by Janell! She is a true pro, my hair hasn’t looked this good and healthy in years (since moving out of NYC). And her energy and that of her establishment makes you feel right at home. A gem:)

This place is such a gem. I scheduled a cut with Julie, one of the owners, after a recommendation from a coworker who has been going to her for a while. I was going from a shoulder length bob to a slightly more edgy long pixie cut, which was a HUGE step. I brought lots of photos and Julie asked a bunch of questions before we got started with anything. She definitely seemed to know the right questions to ask but I still put a lot of trust in her for the final product. I’m so unbelievably happy with how my hair came out, I have been getting compliments non-​stop since I walked out of the salon.
Go there. Now.

The salon doesn’t have a receptionist who schedules appointments. All the Stylists are «freelancers» — so you book your appt through the website. The problem is, not every service/​treatment is listed on their site, especially if it’s a new treatment they haven’t been doing long, which is understandable. I was interested in a hair smoothing treatment so I texted the person at the salon who does those types of treatments to ask what she recommends (their cell #‘s & email addresses are listed on the site). She never responded to my text. I ended up still getting my haircut there by a different stylist (Anne) who was good. She was very nice and I was happy with the cut. The person who does the smoothing treatments was there at the time. I mentioned I texted her and didn’t hear back. She apologized and recommended a treatment. I went home, did a little research, and decided I did want to try the treatment. I would have booked the appt online, but since it’s not listed, I emailed her directly to request an appt. Never heard back. I tried calling the salon, but of course nobody answered. Really? Like I get it — not everyone is great at communication, but if that’s the case, then hire a receptionist. Don’t ignore potential clients. So I’ll go elsewhere. Which is too bad, b/​c I did like the salon and the location.

I was in the City for the Labor Day weekend and booked an appointment with Anne – my first time at this salon and with her. I was looking for a totally new hairstyle and she put me at ease right away during our consultation because she really listened to my babbling about my lifestyle, the kind of look I liked, the various issues of my hair, etc. She took it all in, was very thoughtful about it and then made a fantastic recommendation for a new style. She did an amazing job with the cut and style (we took several inches off my hair and utterly changed it) and then she instructed me on exactly the best way to style it on my own and showed me different options. Not only that, she tried to help get my husband an appointment for the next day (Sunday of Labor Day weekend!), and though it wasn’t possible because everyone was booked, she was nice enough to follow up with me on text and even recommend another salon for him. And she also gave me advice on styling products via text (my hair is very soft and doesn’t hold texture for long).
Bottom line, I cannot recommend Anne highly enough. She went above and beyond, she is clearly a very skilled and knowledgeable cutter and stylist, and not incidentally, she is extremely personable and easy to talk to.
I absolutely adore my my hairstyle and look forward to seeing her the next time I’m in the City!

Janell is THE BOMB. I saw this girl with gorgeous hair around the flatiron district and asked her who did her hair and the next day called the salon to make an appointment. She gives me the most amazing cuts and basically works magic every time. Bridgitte Bardot is my style icon and Janell gave me just that. After playing around with that style for a while, I decided to grow out my layers + bangs and have been going to Janell regularly to keep the grow-​out looking good. She knows just what to do. My hair has almost all grown out now and I can’t wait to go back to her to get the full shabang haircut from her. My hair is long and wavy and everytime I leave the salon I walk out feeling like a million dollars. I used to get anxiety going to the hairdresser, worrying that they’ll chop off too much or thin it out. Never with Janell, gorgeous hair everytime. So happy I found her.

I scheduled a simple wash-​n-​go curly cut with Maryanna, and it was fantastic. I had come in wanting a gigantic change, and was thinking about chopping off six or seven inches. She expressed that four inches will give me the change that I wanted and still be flattering, and I’m very glad I listened to her, because it’s now at the perfect length.
I wasn’t happy with the way it looked at first — the shape didn’t look right. I expressed my concerns via email, and she took it very seriously, having me back in that same day and staying late on a rainy night, carefully tweaking the shape, strand by strand. Didn’t give me a trace of attitude of pushback. And now, it feels like I just have the perfect haircut.
At only $ 85, this was a fantastic deal. My cut is definitely worthy of the much more expensive salons in New York.

Twigs is a super cozy salon and I always leave feeling gorgeous! Janell ROCKS!!! I am so happy I found her! She keeps giving me the best haircuts of my life! I also recommended her to my best friend Jenni and she got the best haircut of her life, she is so happy!!! I have been to soooo many salons in NYC and LA and Janell is by far the best ever, I almost don’t want to let this secret out, but I also know it’s awesome when you find the holy grail of hair, after so many salons! Also her rates are very reasonable, which is great since I truly need her:) I live in LA now, but I go back to Janell every time I am in NYC. And her haircuts are so gorgeous they even look great when grown out, this girl has true talent and skills! Also a good tip is to bring in a pic of the look you are going for :) PS my husband also loves my hair and I get so many compliments, people in LA always ask me where I get my hair done ha, so big shout out to Janell for making me feel beautiful!

I had a great experience with Anne– she really took the time to get to know what I wanted which I appreciated since it is rare for a stylist to actually take the time to do that. It was fairly expensive and no frills but for a major cut– it is worth it to get it right.
Only weird thing was seeing another stylist and the owner blowing out their own hair. I thought it was a bit unprofessional to do that when you have clients there getting their hair done.
That aside– I would go back to get my hair done. For dog lovers– the owner has an absolutely sweet dog there.

Anne has been my hairstylist for almost two years now, boy what hands! I used to get stopped on the street for autographs of Cousin Itt, and now I’m the delight of all construction workers in the five boroughs. Seriously, she is a consummate professional and a true joy to be around. She’ll tame any locks to Oscar-​worthy caliber, I’ve sent friends her way as well and received nothing but rave reviews. She’s really the best.

I NEVER write these reviews. But, I wanted to share my great experience going here. I loved it. I needed to get an edgy asymmetrical bob cut, looked up the salon on Unilocal,contacted Christiana and went for the first time today. It was the easiest salon visit I’ve ever had. She is super warm & friendly, the place is cozy & clean, and she LISTENS. Go figure, a stylist that really listens. I brought in a pic to show her what I was going for & she studied it & gave me exactly that. She wasn’t afraid to ask me questions about what I wanted before she did it, & we had a great easy conversation. I’m definitely continuing to go here. Thx Christiana!

Janell is amazing at what she does. She cut and colored my hair and it was by far the best my hair has ever looked. Worth every penny. Also really fun to talk to.

I have been going to Kristiana for some time now — she is awesome! Super laid back atmosphere often with a complimentary glass of wine or tea. I love the 70’s lodge feel of the place. I definitely recommend coming here!

So, I went here with my girlfriend while she was getting her hair dyed. She ended up getting a great ombré (whatever that is) dye job that she loves. The price was reasonable, not too cheap but still lower than most places in the city. My favorite part was the two glasses of red wine that they gave me. Delicious. And free. Definitely helped as I was hanging out waiting for her hair to be done.

Hmm…
I booked a haircut and ombré haircolor services with Janell, based on many awesome reviews I read — so you can imagine I was pretty excited.
Pros:
— Janell is great to talk to and super down to earth. She gives great opinions and is very detailed on what she is going to do with your hair. I really appreciated that.
— Salon ambiance is hip yet welcoming and unpretentious. Everyone here is freelance so they’re just cool girls doing their own thing.
— I have very fine, straight hair, so it’s hard to get a WOW haircut in any capacity. With that in mind, I think I got a simple yet chic haircut. Could’ve had a bit more style since I don’t think anyone noticed I cut my hair…
— Placement of the ombré color made it look very well transitioned.
Cons:
— I had to go back 2X to get the ombré color right… the first time, bleach did nothing to the hair (weird?). The second time, the color lightened, but not to the degree I would’ve liked. My biggest issue was that it was really orange and brassy, when I emphasized that I wanted a very ASHY light brown/​dark blonde. The first couple of days I was very unhappy with the color since I looked chinatown cheap and «high-​schooly» so my co-​worker said, but I decided to not deal with the hassle of going back a third time, so I just ended up putting toner on myself (it looks a LOT better now).
— Charges tax if you pay by card…
Most people have had a great experience here… but I might be better off sticking to the Japanese salons for my asian hair.

Oh my God, this place is frigging amazing. I have thick, curly hair that had been butchered three cuts in a row, and was at the end of my rope, wearing it pulled back in a sad ponytail every day. A total stranger, with similar hair, suggested Twigs, saying that a stylist there had transformed her friend entirely, so I booked an appointment with Kristiana, who did indeed completely transform me. When I walked in, my hair was top heavy and hideously triangular, utterly unflattering to my long-​ish, oval face. She cut tons of layers, so my curls frame my face, sort of in the vein of St. Vincent (the singer). Suddenly, my eyes look huge, my face less drawn and tired (and long), everything just works again. I feel like a new person. The night of my cut, I saw friends who all said, «you look amazing,» but — here’s the key part — weren’t completely sure that I’d cut my hair. They just thought I looked great. Same with my husband.
Added bonuses: Kristiana is lovely, funny, kind, a great listener and talker, smart and engaged with the world. I loved spending an hour with her. And the other stylists were equally lovely. The shampoo guy, too, is amazing, and gave me a fantastic head and neck massage. The salon itself has a warm, wonderful design (lots if raw wood), which makes you feel instantly at ease. And also: the range of clients was massive, from conservative uptownish girls with basic bobs, to fashiony types, to fully tattooed East Villagers having their hair made crazy colors, and everyone in-​between (like me; I am indeed somewhere between all three!). Every single person I saw left looking amazing, and I would totally trust them with anything. (Am thinking of switching over for color.)
It’s now been almost two months and the cut is growing out beautifully. People comment on it – literally stop me on the street — regularly and ask me where I get my hair cut. Love, love it and will never go anywhere else for a cut again.
Also: wine, nice tea, lemon water. Please go.

Brandy McDonald at Twigs is far and away this City’s bet kept secret !!! In fact she’s the ONLY stylist I have returned to over and over again since my first visit to the salon two years ago.
I had to write this review after my last color with Brandy — I was bleach blonde and wanted to go back to my dark brunette roots but not loose the glamourous pop of color that the blonde had given me… we ended up doing an OMBRE color (VERY VERY tricky to do right– it not as easy as DIYers people say it is. That gradual, gorgeous fading of colors is hard to get.) And MY GOD… my hair is a work of ART. Like a beautiful sunset of warm browns and golden blonde– I’ve lived with it for a few weeks now and I keep getting more and more compliments. Men seriously have stopped in the street and turned their heads when I have walked by… it’s crazy!
I work in Film-​Television Production and I’ve even had onset hair and make-​up crew members ask me about my hair… and let me tell you when I went into to see Brandy last month my hair was frazzled and funky (I was wearing scarves around my head ala Rhoda most of the time since I hadn’t been able to make time to go into to see Brandy for almost 6 months and I had tried to color my hair from blonde to light brunette on my own… oh what a horror story!).
I don’t know about you ladies (and gents) but all i want from my hair is 24 – 7 sex appeal and damn if I don’t get it EVERY TIME. THANK YOU Brandy and Twigs.
It’s a cozy and intimate salon with an entire group of incredible women working there, no matter who you see you’ll be happy– but if you want a serious artist whose canvas is your hair Brandy is the one to see. Her schedule fills up quickly but she can usually squeeze me in on Tuesdays or a late Saturday. Just call ahead to check for an opening — you won’t be sorry.
I think each of the stylists charges different rates and some are cash only so be sure to ask about that before you make an appointment (just so you don’t stress about it later).
I seriously LOVE this salon and I’ve been to «the best» in the City. This is the only salon I patron now for more than 2 years.

I can not believe no one has reviewed Stacie yet at Twigs! Well, I am honored to be the first! She gave me the best haircut I’ve ever had. I have long, flat hair and she made it bouncy and beautiful! She even cut it so that when it air dried, it gave a natural curl! Plus, she’s a sweetheart and will make you feel right at home.
Yay Stacie!