US Post Office

WORST USPS workers don’t work, I live nearby for three years and I haven’t had a decent service ever. Ladies running the place are the laziest people on earth. They go to back office for no reason and come back 10 minutes later. only saw two people working at the same time. In general there are 10 people waiting and they don’t give a damn.

Avoid by all means. Long lines at all times, unsmiling unfriendly ladies. Ugly premises. Spent an hour on a minute task. left with an unpleasant aftertaste. Can’t avoid it in the future, but wish I could.

Review is mostly for PO Box service. (Short form: Bring two forms of valid photo ID if you want to open a box.)
Queue was 30 min. – I didn’t think this was unreasonable given it was the 2^nd business day of 2016.
Transferred PO Box from old neighborhood. I went in with the 2 necessary forms of ID («One item must contain a photograph and one must be traceable to the bearer (prove your physical address).») stated on PS Form 1093 and was told I needed to supply 2 forms of government issued ID, that my Driver’s License alone would not suffice. I was told by the manager to return with the 2^nd form of ID; I was a little upset about this due to what is stated on the form and a DL was enough at 2 other Manhattan POs in the past. The worker (male, late 40s or early 50s) next to us (stand 06) chimed in with some nasty aside («You know she won’t be returning with it.») – couldn’t tell if he was being age-​ist, racist, condescending for fun, or just practicing his ring in the new year crotchytude. Based on this, I should be leaving a 1-​star review. But,
When I returned with the 2^nd form of photo ID, the manager didn’t make me get back in the (what looked like a) 45min. queue, and processed the PO Box forms quickly (while still making time to say hello to PO regulars and address some random person who butted into my transaction for a change of address form). She apologized profusely for the earlier confusion, and was NICE. Nice enough to make up for the baditude of 06 and to make up for the walk back and forth.

While obviously not as revolting as the one for 10 027, this post office is horribly understaffed and the worker (only one teller is usually available despite enormous lines) is lazy, slow, won’t make eye contact, and treats you like you are invisible. How are people allowed to behave like this at a business? Why is this put up with?!? When there is another person behind the counter they aren’t helping anyone and spend more time chit chatting with each other than helping customers. This place just sucks, and the people in it are deplorable examples of how lazy incompetence and incredibly low standards have turned the post office into a third world hell hole. Fuck this place.

When I lived on 108^th and Columbus in the youth of my NYC residency, I’d frequent this post office a lot. Even as I lived on 181^st, I would come down here. I live in Inwood now… and I’ll STILL come down here. Why? Self-​service kiosks. They only have one, which isn’t a big deal, but I prefer NOT to deal with postal employees, and none of the post office’s in my current ‘hood, even the one that’s 2 blocks from my apartment, has one.
So here is where I’ll continue to go. Bless that self-​service kiosk.

THE WORST USPS I’VE EVER BEEN.
Quintessence of incompetent, lazy workers. Lying through their teeth to a customer that he gave a receipt, and the package is out for delivery, when the package is obviously sitting inside their office. This Post Office shows why USPS is going bankrupt. No professionalism what so ever. Just to make sure, these people chose to work here right? Did somebody point a gun in their heads and force them to work here? Their attitudes definitely tell me so.

An incredibly infuriating experience. Waited in line for 40 minutes for a man at the desk to tell me he couldn’t send my letter to England because it contained a «cash card». When I tried to tell him it was a membership card with no monetary link whatsoever, he simply ignored me and waved the next person forward. It was clear he wanted to race through all the remaining customers as it was nearing closing time. To be fair, if I worked in a place where they only staffed ²⁄₈ desks at prime postage hour, I’d also be drained of any semblance of compassion, charm, and competence.

Not sure why all the bad reviews… I came in here at noon on a Monday to a nearly empty office, warm greetings, and quick service, though this may be significantly worse/​different in the spring, winter and fall, since most Columbia students are gone in the summer.

This post office is incredibly slow and disrespectful. I got there at 4:00 and there was a very long line. Not until 4:40 did an employee come through the line trying help customers with questions before they reached the counter. At 4:40 I was helped by this employee and at 4:50 I was being helped at the counter. While being helped at the counter trying to debate between two price options, another employee said «Hurry it up, ten minutes and we are out of here.» Absolutely absurd. I felt extremely rushed & not valued in any way, shape or form. HORRID SERVICE

It’s like the Post office was doing an experiment for their rudest and most incompetent employees. I was waiting on the hidden camera to pop up but alas no aston kutcher. Twice out of the last two meetings, the employees have started fighting with me in line. I guess they are used to the general population not standing up for themselves but they need to be put in their place or they need to find another line of work more suited to their skill set like the DMV

Can I give half a star? long lines — check? Lost mail — check. Uninformed personal — check. Don’t expect them to find the letter they are supposed to hold for you, or your money order. I went there to pick up registered letter «for delivery service you can rely on, choose the Us postal service. For the delivery of something valuable choose registered mail because it’s fully controlled!» but the letter was nowhere to be found. at the same time they send someone away who wanted to pick up a letter with a money order. They told him he has to wait 30 days to get the money back or he could go to New Jersey and pick it up there, despite admitting that it was supposed to there, in Harlem. He left with totally confused look at his face — It’s so easy the mistreat foreigners when their English isn’t perfect — right?
Now, if you want some more entertainment, call USPS at 800 2 221 811 or 800 275 8777 — where they tell you «we get more done in less time» — I just called 4 times, just to got hung up by Sheila, Thomas, + Karen, there customer scare service reps as way of saying «we’re not here to help, we are the pretenders». Then Tony came on to confirm that the number is just a call center — they are there to listen to your problem and then tell you that they can’t do anything. That is actually their job — just read to you what you can find on the USPS tracking website. Nothing else. But they happily send you back to the post office in question to raise hell to get your letter, per Chris.
As much as it pains me — I’d say go with FedEx or UPS — at least you get your money back if they don’t deliver in time. At the same time, given their attitude, I’d have to rethink my stand on union jobs and that is sad thing to say in my book.

I was told by a postal employee that it was impossible to prepay postage for a return trip for a package. I knew its weight, I knew both addresses. It was a manuscript that would be coming back to me. I have done this maybe 100 times over the past five years, no problem. The postal worker screamed at me until I was in tears, telling me that I didn’t understand the way the mail works. He wouldn’t let me talk and by the end of it he called me a «stupid woman.» While I am indeed female, I am not at all stupid. I got back in line (with the whole place watching me) and went to a different window. Everything proceeded as it had the previous 50 or so times. Because, apparently, I do understand how mail works.

This post office is the poster-​boy for why the USPS is bankrupt /​out of money /​known for complete inefficiency. Woefully understaffed, long lines are the norm, unsure why they don’t allocate more staff. Avoid. Call mom instead of mailing. Send flowers. Anything but mail…

I treat this post office as if it’s on fire: a stop, drop (your mail), and run situation. Unless you’re a masochist with a penchant for obscenely long lines and rude clerks. Don’t even try the weeks up to Christmas.
One star for the one clerk is who is friendly. Some days when you’re waiting in line she’ll ask if you need help, or try to redirect you to the APC.
Pro tip: Always bring your own pen to write with and don’t even think about not having your package slips (e.g. Delivery Confirmation, Express, etc.) incomplete before you get to the counter — the clerks will send you BACK INTO THE LINE.
The horror.

The Manhattanville Post Office has very much worsened of late.
To encourage and expedite a full investigation, please write:
Consumer Advocate, United States Postal Service
Office of the Vice President, Consumer and Industry Affairs
475 L’Enfant Plaza SW, Room 4115
Washington DC 20 250‑2200
The community is not served by this post office. Things will not change unless people speak up.

Slow. Post. Office. Very. Very. Slow.

It’s a post office, and everything every other reviewer has mentioned is true. Coming here and waiting in line only reaffirms the value and beauty of life as soon as you step outside into the fresh air.
I have to single out a particular experience here in December, where my girlfriend had gone here to post a present overseas, and come back in tears. She’s not the sort to cry regularly, and she is more than capable of day to day tasks. We’ve moved to NY from Australia in the last few months, so she’s unfamiliar with the postage system. I’ll spare the details, but she was essentially cursed at and bullied by the overweight woman behind the desk (I only mention that so you can stay away from her if you have to go here), for asking questions about cost and types of postage and for the way she completed the customs form. A totally unacceptable attitude from that employee, and a formal complaint is on its way.
Oh, and bring your own pen if you hope to be able to address anything whilst in the store. And a good book.

Wow this place really sucks. The people here are really unhelpful. They are also very rude! Send your packages via UPS instead!
For students– UPS picks up 4 packages for $ 40. Each package must be under 40 pounds, or they will charge $ 10 extra. Don’t deal with the rude people at USPS Morningside Heights!

Fellow Unilocaler Fred T. hit the nail on the head here; this place is just awful. This is a great pit of despair and envelopes.

Avoid this post office. This is the worse post office I have ever been to in the United States.
The post office employees that work here are indifferent and at times incredibly mean to the customers. The worse one is the heavy set woman who does not like getting up out of her chair. You can’t miss her because she slouches in her chair and loose what little shape she has.
The other post offices in the area are not oases, but the staff at least treat you with a little more courtesy and respect.