Verizon

I don’t know if this Verizon location was involved, all I have are the corporate and remittance addresses. Ist moved into Queens from California and arranged with Verizon for internet services and was told by csr that I needed the set top and 130 local channels in order to get video streaming, especially netflix on my new large screen tv. I mean how did I know, I had always dealt with a desktop and cable before. When the tech came to install he said no I didn’t need that just the internet but didn’t know how to stream from my laptop. It took days to get through to Verizon and I spent over an hour talking to no less than five people in retention and sales. One person knew that all I needed was a usb cord to plug into laptop and tv snd voila’!! Despite much coersion I managed to cancel tv that I didn’t want and agree to pay higher fees for internet. I was on my way! AT 6:01 pm my tv and internet was turned off! The next morning I arranged service at a more moderate cost with Time Warner.
I can’t imagine such a large corporation as Verizon doing such half assed mickey mouse business. So be warned, all is not well in internet land in Verizon!!!