Warby Parker

A really nice looking location, high ceilings a lot of light. Plenty of staff on hand, as soon as I walked in and made eye-​contact with a pair of employees I got what I needed. My glasses got pretty bent up over a year but they have a whole team that does adjustments and I’m very happy with how quick and easy it was for me to get my glasses fixed here.

Oh, it was love at first sight with Warby, and it’s not just because I needed a new pair of glasses and couldn’t see too well without it!
Gone are the days where I need to spend a few hundred dollars for a pair of prescription lenses. My vision insurance sucks and it covers only a part of my costs for contact lenses OR part of the cost for a pair of glasses. Because I wear contacts 95% of the time, I spent my insurance on contacts and pay for my glasses out of pocket.
I checked out WP online and much to my surprise, I actually liked a pair of glasses. I wanted to check out the pair in real life because I have a huge head. This isn’t metaphorical. It’s true. My head is much larger than the average head, so it makes fitting glasses to my head difficult. I went to the SoHo store, went straight to the wall where there were several pairs of «Daisy» patiently waiting for people. I tried it on and a few other pairs for good measure, but I really liked Daisy.
A sales rep helped me fill the prescription when I was ready. I handed over the prescription and a couple minutes later, the order was in. Because I needed the glasses as soon as possible, I put a rush order in for an extra fee. I also paid extra for thinner lenses. Even with all of the extra cost, my glasses came out to $ 150. I was in shock by how cheap they were. The last time I bought a pair, I paid over $ 300 for a no frills pair. If I had a few extra days, I could have bought my glasses for only $ 120. They told me that my glasses would be ready by Monday (I put in my order on Friday), but they were done by Friday afternoon.
Warby Parker is a bargain! And I LOVE LOVE LOVE my new pair of glasses.

Love this location! Customer service is awesome. I recently bought a pair of glasses from here and the guy who helped me out was really great. He was friendly and patient, but not intimidating or fake at all. It was probably 10 minutes from the time he started helping me to the time I walked out the door. He was honest about how my glasses weren’t going to look the same as the ones I tried on due to my high prescription, which I really appreciated. My glasses came in last week and I’m happy with them so far.
This location does tend to be crowded and it would be great if they had more mirrors or just a bigger store in general, but that’s probably my only complaint. A tip is to just grab the glasses you want to try on and then use the mirrors in the back of the store – it’s usually much less crowded there.
They should probably look into opening a store on the LES or East Village. I’m actually surprised there isn’t a Brooklyn location yet!

Had my first Warby Parker experience at the SoHo location last week and absolutely loved every minute of it! The process to finding your perfect pair of glasses is made super easy. Walked in, was greeted by a friendly sales assistant and then within 10 minutes I found myself the perfect pair of glasses. Check out was super fast & all done on a tablet. 7 days later I received an email saying they were ready for pick up. Went in today, waited about 20 mins to see a technician to check they fitted and I could see properly with them and I was on my way!
Really happy with the way they run things. They are the most affordable glasses I have come across in NYC. I have vision insurance and it was cheaper to not use it (also Warby Parker don’t accept insurance). I will definitely be recommending Warby Parker to friends & going back when I need new specs!

What a great concept !! Eventually someone c a demand for cheap but good quality glasses .
No more $ 200-​$ 400 for a pair of glasses made in the same factory in China .
The people who works here reminds me the apple employees, you really deal the same as you will in an Apple Store .
Every time I go there I buy 2 pairs it’s so cheap.

I’ve been long overdue for a pair of glasses now, but I was tired of shelling out $ 300+ for designer pairs and wanted a more inexpensive option. To be honest, I was a little skeptical at first when I heard about WP; it just seemed too good to be true.
It was such a painless, awesome experience. I really love how they have a giant showroom and you’re allowed to try on as many glasses as you want. At other eyeglass stores, I’ve always hated how every time I wanted to try on a new pair they would have everything under lock and key, making the transaction stuffy and restricted. This was just so people-​friendly and you can tell just by the service and how the staff greet you.
The eye exam is $ 75, and it’s pretty quick and efficient. They informed me they would ship my glasses out and would arrive in 7 – 10 days, but you have the option of picking them up too for faster service. I really loved how everything was done via iPads. So chic and high-​tech. I’m so glad I came here and will be recommending to friends going forward as well.

I bought a lovely, reasonably priced pair of frames but alas the prescription was not correct. I have astigmatism and am short-​sighted and I went back a few times thinking it may just be a matter of adjusting the frames. In the end I got fed up with the wait times and the lack of progress and I continued wearing my old glasses. I waited until I was able to return to my old opticians in Ireland to get the correct lenses put into the WP frames. I was so disappointed. WP may seem cheaper than the competition but I would be reluctant to return given the optician got my prescription wrong and the follow-​up was not satisfactory.

UPDATE ¹²⁄₃₁:
Update to the below review and increase from 2 to 4 stars. Why? Warby Parker’s Client Experience team reached out to me within minutes of this Unilocal review and a few days within my post-​purchase survey to rectify the issue I had. Their solution was fair and direct. And frankly, it shows they take their customers seriously and want to ensure the experience is as good as it can be. Something I appreciate. Way to turn it around WP!
Review from ¹²⁄₃₀:
Really great selection of frames, but this location has one optometrist on site — for the amount of people in/​out, way too few. And, the person helping me select frames was absolutely joyless.
Will go back to Lens Crafters frankly. Feel like they’re cheaper, quicker, and same value for money.

It’s like the Apple version of eyeglasses, in that there are several employees that have, I think a chambray shirt on as their signature look… unless I came in on days when they wore that. And they carry around an iPad.
All the staff members that I’ve dealt with have been super informative and friendly. Lindsay helped me with my pair of glasses that I recently got. She was quick, knew the products really well and I just felt like her service was excellent.
The ordering and picking up process were so neat, too. I got two emails informing that my glasses were processing, and for when I should pick them up when they were ready.
I also love their mission in donating to nonprofit partners whenever someone buys a pair of classes. Pretty neat!

New Warby Parker fan!
I ordered the 5 in home try on glasses but didn’t like any, so I figured I’d go into the store. I was in and out in about 20 min. Someone was able to assist me right away, and was very helpful with style/​frames to choose for my face.
Within a week I had my glasses delivered for free to my home. Prescription was spot on! Had to go back to the store to get the frames fitted to fit me but this took all of 10 min. Steven was awesome!
The process at Warby Parker is seamless, painless and enjoyable. I am already looking forward to getting another pair!

Everyone here is so helpful and sweet. If you want to be left alone, they do just that. If you need help, they’re all knowledgeable and really make it painless for you.
Also, ladies, if you want a cute boyfriend, definitely come here.

If your in the market for a stylish pair of frames; budget is tight, need a second pair or you’ve lost your glasses for the Insurance term and cant get another pair via your Insurance at little to no cost then Warby Parker is the place to come to. Oodles & Oodles of stylish Frame options to choose from and exceptional customer service walking in the door at this location. Can’t decide what frames look best on ya well there is no shortage of Customer service reps here eager to offer you opinion & thoughts and all of them striving to help you find the right fit. $ 95.00 a pair for single line vision is just fabulously priced in my opinion and the ordering process was quick and simple, simply bring your subscription in with you, choose your frames, take photo’s of how you look in their Photo Booth if you don’t trust anyone else’s opinion or just need to see a selfie with your new frames on, get measured and your out the door. Your Glasses ship for free within 10 business days and I got mine in less time than that and I couldn’t be more satisfied with the level of customer care and quality of Frames & lenses I received.
Be In the Know & See Below
Most Insurance companies will reimburse you back a portion of the cost but be advised Warby Parky does not provide itemized billing for frame and lenses and only provides you with a general receipt showing a flat fee of $ 95.00, this is a problem for a lot of insurance carriers because they need and or want to see the charge for lenses and frames billed independent of one another so they can decide how much they are required to reimburse.
Other than Great place for a nice new pair of Glasses!

WP is the type of place you go in, get your glasses and just leave. I love Warby Parker because of how cheap the glasses are and how they treat their customers. Everyone was super friendly and the entire process was so efficient. Just try on as many frames as you’d like — I don’t believe it was distinguished as to whether or not they were specific to a gender. It’s not like other stores where you may have to constantly ask a sales associate to unlock the glass display and take out a pair of glasses.
Be sure to have your prescription with you. My optometrist put the wrong expiration date, but WP was lenient with it and actually changed the expiration date to the correct one. They also said that if I came back, I’d be on file, so I wouldn’t have trouble getting new glasses if I went back there. I’ve been wearing them for about a week and they’ve caused me no issues. Just, my nose bridge is a bit low, but getting them adjusted at any optical store (WP will reimburse you for anything under $ 50, although most optical stores don’t charge a fee for adjustments) really helps. Also, if you scratch within the first year — they will replace it for you!

I am such a fan of Warby Parker, and I don’t like going anywhere else for my eyeglasses. The customer service is above par, and they have the greatest selection of shades, all for a reasonable price! Glasses and Sunglasses both run between $ 95 and $ 129.
The store is organized so well. I love how on the name of each glasses, they list whether its for narrow, medium, or wide faces. It helps me narrow down my selection and not feel so overwhelmed by choices that don’t fit my face. Its also great that each pair comes in a few different colors.
I had LASIK eye surgery, but I missed wearing glasses so I came to Warby. I immediately fell in love with the «Wilkie» frames, which they were able to give me without prescription lenses. I really love how these looks.
For my shades, I went with the «Banks» (see picture attached). Its a big frame, but its very flattering. When I got them fitted, the technician spent alot of time making sure they fit my face well, and they wouldn’t slip off.
A+.

Warby Parker is definitely one of my favorite optical stores. I love that you’re able to try on as many pairs of glasses as you’d like without having to constantly ask an associate for help unlike other optical stores. They have a huge selection of trendy frames and you’re bound to find the right pair for you at an affordable price.
They also by far have the sweetest staff. Always super friendly and approachable. Picking out the perfect pair of glasses can be overwhelming but they definitely ease the process. I had trouble deciding between two frames but the associate was able to help decide which one better framed my face and my eyes, as well as which pair would be more versatile for everyday wear. The check out process was quick and easy, as was the pick-​up process (you can choose to send them to your home or to the store — I recommend sending them to the store since you’ll need to have them adjusted anyway). My glasses were ready in 10 days.
At $ 95/​$ 145 for a complete pair of glasses, it’s a fair price. Plus, they match every pair purchased and donate a pair to charity too! It was a pleasant experience shopping at Warby Parker and I’d definitely come back in the future and recommend them to friends as well.

Beautiful store with shockingly affordable and stylish glasses and sunglasses. I’ve been very excited to check out the flagship store for years and I was not disappointed in a bit. It’s hard to believe that you can walk out with a pair of stylish sunglasses with polarized lenses for just $ 95. Plus, you can always come back for free adjustments and a free lens replacement (if you scratch them within a year). Plus, with every purchase they’ll give a pair to someone else who needs them so you get to feel like you’re making a difference with every purchase.
There’s also a photobooth that takes high-​quality photos so you can immediately take a picture of your cool new glasses to share with your friends. (Tip for the short people, you may need to tippy toe to be more centered).
It’s true that there aren’t too many sales associates so you might have to wait to be helped, but once they are available, they’re incredibly helpful, attentive and nice.
My other complaint is a lot of the prescription glasses frames don’t have much padding for the nose so there’s limited selection if you have a small nose bridge like myself. Otherwise, it sounds like quite the deal to walk out with a pair of prescription glasses including lenses with all the standard coatings for just about $ 100!

My friends and I walked in and couldn’t believe how many cute pairs of glasses they had. We found an awesome pair and for only $ 95 (frame and lenses). If you do not have your prescription with you while you are at the store you can place your order online. If you do have your prescription with you and decide to place your order while you are in store, the glasses take anywhere from 7 – 10 business days to prep them for you.

The staff here are very friendly and helpful. My staff member helped me pick frames for my face. I like that you get to try all the glasses on your own. Other optical places have the frames behind a counter where someone has to get them for you to try on. However, here you can freely try on every pair if you wish! They are all $ 95 (frames and the lenses, unless you have horrible eyes like me they’re $ 125) and they donate a pair to someone in need with every purchase.
You can buy glasses in store or online. What’s nice about their online store is they let you pick 5 pairs to try on and then send back. I tried using my gift card at the store but they couldn’t split the grand total between my gift card and credit card so they said I had to purchase online, which I thought was a little strange and inconvenient. This was fine for me though because I now knew which exact frames I wanted and I didn’t have my new prescription anyway

Warby Parker is definitely overrated. It’s basically the IKEA of eyeglasses — cheap, trendy and good-​enough quality for most people. I have mostly IKEA furniture so this isn’t meant to be offensive but you have to understand that you get what you pay for. You shouldn’t expect that Warby Parker is the same quality as frames you can get from conventional eyeglass shops that cost $ 300+.
Another downside to Warby Parker is you can’t get 1.74 high index lenses from them, so if your prescription is –6 or greater, you probably won’t want to get glasses from here. Their 1.67 high index lenses will still be too thick and make you look like a dork, regardless of how «trendy» the frames are.
The eye doctors and everyone else who works there are super helpful and nice. Unless you’re just really poor, I’d go to a conventional eyeglass shop and get decent quality frames.

Ah-​ma-​zing! I have been needing to go get some glasses for quite some time now but have avoided doing so simply due to my fear of the price tag. Being insurance-​less I was not willing to fork over a few hundred. that is until a friend informed me about Warby Parker. I glanced around the website and was amazed by their selection and best their prices! All of their frames go for $ 95! This was almost too good to be true.
Being the skeptic I am wanted to see for myself, thus I found myself in an alley in SoHo entering in the world of frames. The store was absolutely adorable, as you enter into the room both sides of the room are aligned with shelves holding frames of every shape, color and size. They have a library theme going on and I couldn’t help but think back to the scene in Beauty & the Beast where Belle slides between the shelves on the ladder (yes ladder and books are included in their set up as well).
Aside from the wide selection of optical frames they also have options for sunglasses as well (I believe those run for about $ 125? but I don’t remember). I busily began rummaging through their large selection with the many many other patrons. I finally found the IT pair and was easily able to track down a salesperson to complete my purchase.
I handed her my prescription and then she furiously took down my information and measurements with her handy dandy iPad. And before I knew it I was done, glasses ordered and they would be on my front porch in a matter of 7 – 10 business days (shipping included!). How awesome is that. She did mention a full year warranty on the lenses, they were coated and UV protected, adjustments if needed — all included. In the past all of this would be charged in addition. Yep $ 125 I was done.
I should mention that I my eyesight is horrid (no really, its terrible) so I have to get the high resolution lenses (I think thats what its called) — pretty much it makes the lenses thinner so they don’t fall off my face. Whatever in the past that has cost me upwards of $ 75 — yeah, not here at merely $ 30 I was practically jumping for joy!
Other things to note, they do have an optometrist on site so if you don’t have a prescription they can get that taken care of for you as well. If you are not as fortunate as I do to be so close to an actual location they have an amazing program online that allows for you to order 5 frames to try on in the comfort of your own home and then send back once a decision is made. Eye wear taken to the next level!
Amazing, just amazing — thank you Warby Parker!