Windsor Hotel

Hotel has potentials but you get what you pay for. Hotel is less than a 5-​minute walk from the metro (B or D line). It is very affordable. Staff was nice and responsive. Room seemed clean. Saw the bed bug review, so I checked the mattress and was glad not to find any. Slept 2 nights with no issue. Bed was so-​so. There were heat and hot water. That’s about the extend of the comfort. Now to the negs… No room number on the door; light bulbs need to be replaced; light fixture needs to be fixed; window blinds need to be repaired; no remote for the T.V., no clothes hangers in the closet; no sandals even though the floor is tiled (even the disposable type would go a long way in showing care for guest’s comfort). Now these things are actually not a big deal personally but they show a lack of proper maintenance and care. Blankets and covers for the bed are outdated. Blankets are very static-​y in cold and dry weather. Room could use a more efficient heater. I wanted to set the heater to maintain the room temp. But the heater has no such feature so it would run nonstop. That can’t be cheap… But who knows, maybe it’s less maintenance than a more advanced model. Bottom line, as long as you just need the basic comfort and want an affordable place with good access, this hotel should do it.

Right by China town. Booked thru
within minutes at a cheep rate! It was nice for parking because it was Sunday and you could park on the street for free! I parked right in front of the hotel.

This place deserves negative stars. Horrible. There was hair all over, stains, unkept bathrooms, old beds, out dated rooms, and is seemed like they were stealing their 4 cable channels. I wouldn’t recommend this hotel to ANYONE. All the bad reviews are true. DON’T COME HERE!!! If you have a reservation cancel it right now. I wouldn’t even stay here if I was offered a free room. This negative experience has ruined my trip to NYC. Simply terrible.

this hotel is a serious nightmare. we booked this hotel at last minute from expedia and decided to check Unilocal review just to be sure. Thank god we checked the reviews. we called expedia literally 10 min after we booked the place but the hotel refused to give us a full refund even though we hadnt even checked in yet nd made the reservation only 10 min ago. they further went on to call us liars when we told them that the bed bug infestation was the reason why we cancelled. this place needs to be shut down ASAP. im surprised it hasnt been done so already. STAY AWAY. never coming bak again.

If I could give it zero stars I would. I booked this hotel off of Expedia and their reviews. I should of known I can only trust Unilocal reviews! Ugh. When we walked in the hotel there were gnats in the middle of the lobby in the middle of winter?! After looking up the reviews on Unilocal I decided to check out the room first before checking in.
I’m surprised that this hotel gets business. The room was filthy. It looks like they do not clean the rooms but instead just fix the beds. There were visible stains on the pillow. When I let the front desk know about the stains and the condition of the room he told me that if it was him he would stay in the room and just flip the pillow over. Seriously?!
The hotel would not let us cancel and Expedia (who we booked through) would not let us cancel either. Uugghh $ 130 down the drain

Room was extremely drafty and uncomfortable. NO HEAT IN MIDDLE OF JANUARY!
Took elevator to basement (by accident) and was let out at kitchen area that was INFESTED WITH BUGS!

This is a no frills Chinatown hotel, but with relatively up-​to-​date fixtures in the rooms. Because it’s across the street from Roosevelt Park, it’s one of the quieter locations in Manhattan, and also one of the least expensive. My only complaint was that there were no glasses in the room. But I will happily stay there again as I have a lot of business in that part of town. There was no sign of bed bugs, I should note.

Heart if China town, close to subway. But I think it’s way to pricy for what they offer, it’s like a $ 50 motel! The room is dated and dirty but a little bigger than other hotels, bed sheets are not clean, my bed sheet has blood stains on it, asked them to change which they did still has blood stains. Staff are not helpful, if the can lower their price I think it’s ok to stay here but if it’s over $ 200 don’t bother. Stay somewhere else.

This hotel has BED BUGS! Do not stay here!!! We told them and nothing has been done about it. Prime location or not, it’s not worth it!!!

The location is prime and right there in Chinatown in the heart of lower east side of Manhattan.
It’s right across the subway station and run by a Chinese family.
I payed roughly 200 $ a night and to be honest it wasn’t a bad room, had a nice bed, decent view, fully working shower and overall a pleasant stay.
I wouldn’t mind staying if I visit again but I definitely think the prices should be lowered.

NOT WORTH IT — DO NOT STAY HERE
First and foremost — we went home with BED BUG bites!!! No location or price is worth it. Also, when still paying more than $ 100 — not a «bargain» any way.
The place was nothing like it looked or was described as online. The staff was mediocre at best. Management has been non existent since our stay (have emailed and called repeatedly to discuss refunding, etc.). Duct tape help on air conditioning units and sink facades. The dust ruffles and linens had stains. The headboards and basic furniture in the room were dated and damaged. But, the BED BUGS take the cake. All could have been fine — but that is disgusting. We did not know about the bed big registry until after this experience — but this place had multiple occurrences prior to our stay. Management clearly takes no responsibility — no warning was provided, and — obviously — they did not care to eliminate the problem.
Stay elsewhere.

BED BUGS!!! I awoke with bed bugs bites all over my legs, arms, neck and waistline. I found a bed bug in the bed as well. Hotel refuses to do anything about it let alone give me a reimbursement for my stay. I stayed on the 5^th floor of the hotel.

Not a great experience. We had the choice to spend more, but chose not to based on the reasonable reviews out here. Wish we would have spent more. Don’t do it, people. Don’t stay here just to save a buck.
Pros:
1. Location– In Chinatown, on the edge of Little Italy. Diverse, fairly quiet neighborhood with a park across the street.
2. Transportation: subway to Uptown 1 block away; other lines about 4 – 5 blocks away
3. Friendly front desk staff (but a bit disinterested or maybe resigned to their situation)
4. Carpet in room looks like it was replaced within the last 15 years, unlike anything else in the room.
Cons:
1. Dirty, dirty, dirty: Although a cleaning person comes daily, the only thing they do is make the beds and arrange your personal items on the sink. (Wasn’t a big fan of having my toothbrush touched.) The carpet never gets vacuumed or the floors swept or toilets cleaned.
2. Stains everywhere: the sheets are stained with blood and god-​knows-​what; the blankets are stained and in some spots crusty (EEEEK!); the walls near the windows had water spots.
3. Old broken down furniture and drapes that were torn and cigarette burned.
4. A/​C did NOT work at all and made loud whining sounds when it tried ALL NIGHT LONG. We reported this to the front desk and they didn’t seem to think it would work better if we got another room.
5. Elevator out. Hauling bags up and down the stairs was zero fun.
6. Guys, you will have to pee sitting down. The counter top behind the toilet is configured so the seat won’t stay up. Pee like a lady, my friends.
You’ve been warned.

This hotel is a hidden little Gem in Chinatown. The location is perfect. Near china town, little Italy and across the street to the (B&D) MTA subway system. It’s a super clean hotel and the staff is very friendly and helpful. Mind you if your going to new York to sightsee and you’re just utilizing the room for storage and sleeping and bathing. This is the room is for you. Nothing fancy but it works just fine to come back freshen up and rest. If you’re high maintenance don’t bother go elsewhere. We will be back!

BEDBUGS!
Stay away, we were covered in bedbugs. We have pictures to prove it.
We had to wash all our clothes and throw out my suitcase.
Almost as bad is the way the hotel stonewalls. There is a mysterious manager, Simon, who never comes in and never returns calls.
If you google Windsor hotel nyc bedbugs, you will see other people have had bedbug problems there and the hotel does the same thing, they just stonewall because there is no way to get a refund.
Do not stay here.

GREAT LOCATION. As soon as you get out of the Grand station, you are 1 block away! It takes 3 minutes to walk there.
Kind of a crappy room, but it has character! You are not in NY to be in your room, you’re there to be out and about! As long as the bed is clean and the bathroom is clean, then deal with it!
The towels are pretty weak though. I would have really liked a bigger, thicker towel.
Our heater was broken, but they offered to move us to a different room. Only reason why we didn’t move was because we were so tired. We were only there for 1 night so it wasn’t a big deal.
I read a review that said that there are no closets, but our room had a closet. We stayed on the first floor.
I also read a review that it took a while for the shower water to heat up, but my shower warmed up quickly and remained hot for the entire duration I was in there. Even for Kalila… and she takes forever in the shower.
It was only $ 100 +tax for 1 night on a last minute whim. We would probably look for a little bit of a better hotel next time, but if we had to, we wouldn’t mind staying here again.
Oh another complaint was that even though they offer free WIFI, it wasn’t working when I needed it to.

Total shit. The entire fourth floor smelled like weed. My room was tiny and had no toilet paper or towels. Everything was grimy and shitty.

A group of five college students stayed at the Windsor Hotel and have absolutely no complaints! It was a great fit for our budget and the amount of time we actually spent at the hotel. It’s located in Chinatown, which is very lively.
The hotel is just steps away from two different train stops (three lines) and they gave us access to the entire city. Most of the attractions we visited were just ten minutes away, though we had to often transfer to other trains. But most of the time, we spent only two stops on each train ride.
Perfect hotel for the price — could’ve been even cheaper if we had booked earlier. We had a double bed room, which was small, but as I mentioned, we only used it to sleep and take small breaks.
Very calm hotel, wasn’t loud at all. We arrived at 10am due an extra early flight, and though check-​in was at 2:30, our room was ready and we were able to check in at 10am. If it hadn’t been ready, they offered to hold our bags until it was.
A little Puerto Rican store is right next to it, which we visited three times to stock up on snacks and drinks. Great location and clean rooms — all we needed!

Well — this could go either way — if you are looking for a clean room that is good for a night or two that is not $ 400, then this will work. However there are zero frills with this place — the room is very very small, not well decorated, and the pillow’s are about 2″ thick, and forget about room service. They have coffee in the lobby — thats it. So for $ 250 it is pricy, but at least it is somewhat safe and clean.

Getting to the Windsor is easy, but getting comfy at the Windsor is another story. The folks who run the joint are nice enough, but the rooms are not.
As luck would have it my room was the last on the first floor. This meant hearing every creak and slam of the front door, along with loud patrons at the front desk. Also, there was a pube on the toilet seat. I mean, it happens, but shouldn’t at a hotel.
I’ll give em 2 stars because the A/​C worked in my room and there is free wi-​fi.