Yo! Bus

Happy to report that Yo Bus is out of business.
Given the largely poor reviews this is not surprising.

Avoid at all costs. Same company as
.
Terrible customer service… There’s a reason why there are so many other people who had terrible experiences. Don’t fall for this trap, learn from other people’s mistakes and avoid at all costs.
Call on the phone if you desperately need help and hope to God you get a good rep.

Bus was one hour late leaving NYC to Boston leaving us standing in the freezing cold. A Greyhound bus finally came to pick us up. I wanted to take an earlier bus back from Boston to NYC but Greyhound wouldn’t honor the ticket. The Yo bus phone number listed on the ticket and website dials to Greyhound yet they said that my issue was with Yo! Bus and to contact them. There are no human beings to deal with when issues arise.

The reviews everyone else has posted are most certainly correct. Had a ticket on an 8am bus to Boston that didn’t leave until 930. The driver then insisted on stopping for the unnecessary bathroom stop at the burger king which pays the company to stop there, despite how behind schedule we were. Ended up being 3 hours behind schedule, only some of which was because of traffic.

It’s 8:15 am and our 8:00 am bus hasn’t even arrived yet. Don’t take this bus if you’re on any kind of schedule because you will be screwed.

Bus was already there when I got there (about 40mins early). We left a couple of minutes after it was due to leave which was 2:30, not a problem. Unfortunately there was heavy traffic so we didn’t arrive until about 8pm but can’t exactly blame the driver or the bus company for that. Wifi did work but it was slow and the outlets worked too, I sat near the back and never had a problem with people using the bathroom or any smells if anything I thought the bathroom was kept very nice and clean.
The way back was much smoother, it only took four hours from Boston to NYC, the wifi worked and so did the outlets I used. Very pleased, so will definitely be using them again.

Purchased a ticket for Yo Bus from New York City to Boston, which is owned by Greyhound. Bus driver mentions that he is a good driver prior to the bus leaving. No one asked him. 2.5 hours later we end up in an accident with a car. 1.5 hours pass by before we are escorted to a bus station in Hartford, CT. We are told a secondary bus won’t be able to pick us up until another 2 hours or so. I had to buy another bus ticket– $ 31 because I didn’t want to wait. A four hour trip takes eight hours. I called Greyhound, the phone number on the E-​ticket, a few days later to see if I can be reimbursed. The employee tells me to call Yo-​bus because they don’t handle reimbursements. I call Yo Bus, but the line is essentially useless – it mostly directs you to their website. I call Greyhound back – they tell me again that they can’t handle Yo Bus reimbursements. I ask to speak to a supervisor – the employee asks for my name and address. I refuse to give my address – I don’t know why they need it. I finally speak to the supervisor and he tells me that Greyhound doesn’t do any refunds or reimbursements of any sort.
Also Yo Bus is not accredited by the BBB. And the bus going back to New York City didn’t have working outlets.
DO NOT USE GREYHOUND OR YO BUS SERVICE!!!

Took yo bus from NYC to Boston on a Friday afternoon. The line is around 2 pike right by the citi bike station (not by the yo bus sign!).
Trip was supposed to be 5:30 — 9:30PM but a late bus and traffic resulted in an 11PM arrival time. Still giving 2 stars instead of 1 because I only paid $ 15 for the one way ride. Word of caution though — only take this bus if it doesn’t matter how late you are getting to your destination!

Trip to Boston from NY. Late for FOUR hours. We should Leave at 8am and get there by 12 pm, but the bus came two hours later. Even wores, the bus broke down three times on the way to Boston.
We ended up in get there at 4:30 pm. Even they were late these much, they don’t refund.

***Def read a bunch of these reviews before purchasing tickets.***
The arriving bus was coming straight from BOS and got here at 5:20, 10min before our scheduled time. The line got crazy long 45min before departure time.
Scheduled — 5:30pm
Actual — 5:48pm
*Stop was on an island on Pike St. by the CitiBike racks. They have Yo! Bus Boston signs. Even states on MTA bus stop sign.
*Print a copy of your receipt. She took that and didn’t even bother checking my DL.
*Sit up front, if you can, as you can be the first off and not have to deal with the crowd.
*Don’t sit in back, ppl were already using the bathroom before we even left. Unless you like to smell the stench for 4hrs+.
*Sitting by the window gave me access to the outlet (and it works!!).
*Even with ppl pushing their seats back I still had plenty of room!
*Sold Out ride, make sure you purchase in advance, and get here early. First come first serve seats!!! People got kicked off the bus!
*If you have luggage below, hope it’s not nice (or nothing fragile), the driver and helper didn’t care. I saw them kicking and pulling baggage onto the ground.
*Wifi did not work on bus and was told prior to leaving.
*Driver introduced herself. She said welcome to Greyhound. Parent company? She was also an aggressive driver. Hold onto you belongings!
*I got lucky and the person next to me passed out before we even left.
*Prime time for traffic, sat in heavy traffic.
*CT threshold — 7:26pm
*We stopped at BK in North Haven, CT for 20min.
*Seats were leather and roomy.
Scheduled — 9:30pm
Actual — 11:24pm
=======
Update 7÷31÷15
Another ride…
Bus was an hr late. The driver drove past us on E. Broadway and didn’t know where he was going. Then when he finally circled around a new driver got on and she needed the passenger up front to read her directions all the way into CT. The price is cheap because they only have 1 bus that runs back and forth. If returning bus is late, oh well, they don’t care. 0 – 2, my advice? Pay extra and go with someone else! It’s not worth it!!!
Scheduled: 5:30pm-9:30pm
Actual: 6:24pm-10:46pm

Purchased a ticket via
and as soon as the ticket was emailed to me, I realized that it had been booked on the same exact day, a week before I was scheduling my ticket. I called, emailed, and live chatted with gotobus, and they said they couldn’t do anything — only Yo! Bus could reschedule me.
But Yo! Bus refused to. It’s ridiculous — it’s the SAME EXACT BUS just one week later, and they won’t let me switch tickets. I’ll never purchase from Yo! Bus again. Just as cheap and smarmy as the chinatown buses of old, when one took ones life in ones hand.
The only reason I chose Yo! Bus was because the boltbuses keep catching on fire and megabus keeps breaking down.
DON’T USE YO! BUS EVER.

2 hours late with no explanation. Bring back Fung Wah! We were given no information except that the bus would come in 30 min, 2 hours later and still no bus. I would recommend spending the extra little bit and take –gobus or something.

Buses from the 80’s. Very uncomfortable. 4 hour trip and no break stops ! Pathetic!
Just don’t unless you really must save money !

Super cheap trip from Philly to NYC and back. It was $ 11 each way and was pretty straightforward.
I was expecting a china town type bus, but what arrived was a Greyhound bus. Wifi and places to plug in electronics. The seats were comfortable, the drivers were curtious, the drop off location was in the heart of Chinatown and easy to find again on the way back. On the way back it was a peterpan bus waiting for us. Just good to know so you don’t miss your bus (like we almost did) looking for a Yo Bus!
Overall, great trip. We were right on time, comfortable getting there, and it was a seamless trip back. Will definitely take Yo bus again!

Good round trip NYC to Boston. Unlike other bus companies (namely Megabus), Yo doesn’t drive all the way through Manhattan traffic for up to 2 hrs just to avoid tolls. The buses are roomy and clean. Sometimes outlets don’t work, but that’s common for most bus companies.

Great bargin transportation and definitely competes with the popular greyhound, peter pan and other major bus companies. I’ve taken this twice now from Philly to NYC and this has always been on time. For whatever reason the return leg from philly to NYC ran late by about an hour for me.
On board the outlet may or may not work and don’t even try using the internet to do anything but very basic browsing, but the cost is well worth it. Your bus ride may be loud though as they don’t seem to telk their riders to keep conversation to a minimum like I’ve seen on other companies. Slap on some earplugs and take a nap and enjoy all that money you saved.
Print your bus ticket beforehand.

Sad to see all the bad reviews but I totally understand with these kinds of buses that reliability probably isn’t what you’re paying for. These buses are convenient and cheap… CHEAP being the main word. I took it from Philly to New York the other day mid week at 8am and we arrived in New York (chinatown drop off) around 1030am. Pretty close to their estimated 2 hr travel time.
The whole cost? Just $ 11 bucks… A flight alone is gonna cost you over $ 300 bucks and more than 2 hrs to get through security and flight time. Driving… you would pay just 13 bucks just going through the Holland Tunnel to Jersey… Why bother with that?!
The buses are equipped with wi-​fi, outlet plugs and more leg room than your avg plane. The bus I took was pretty empty in the early mornings and allowed me to take a nice nap with no disturbance.
Definitely will use it again.
Tip: Remember to print out your confirmation ticket and SIGN it +ID when you arrive.

Wenn man in den USA mit dem Bus unterwegs ist, darf man nicht so zimperlich sein.
Die Busse sind nun innen nicht mehr taufrisch, da kann schon der ein oder andere Sitz an Reife gewonnen haben. Technisch machen sie einen guten Eindruck.
Aber immerhin haben alle Busse Wi-​FI (kostenlos), Steckdosen und eine Toilette (die zwar auch nicht gerade einladend ist, aber ihren Zweck erfüllt).
Das was wirklich Nerven kostet, ist das Ticket kaufen und das Anstellen an größeren Bus-​Terminals. Da sollte man schon mal né halbe Stunde Puffer einbauen. Hier an der Bushaltestelle 2 Pike Street ist das unproblematisch, da der Bus einfach am Straßenrand steht und man sich nicht mit seinen 3 Koffern nicht durch Menschenmassen drängen muss.
In der Natur der Sache dürfte auch die Tatsache begründet sein, das BusfahrerInnen und Fahrgäste zuweilen schon recht rustikal sein können, allerdings ist dies auch die billigste Art zu reisen (15 $ von New York nach Boston oder 10 $ von Philadelphia nach New York sind unschlagbar — Buchung online!!!). Aber wer die New Yorker Metro geschafft hat, tut sind mit den Fahrgästen im Bus auch nicht schwer — ist wirklich halb so schlimm!

It gets the job done.
I recently used Yo! Bus for a round trip from NYC to boston. The sole reason I selected to go with on of the many Chinatown bus companies is the price. You can’t beat $ 45 round trip.
PROS
— The Busses have Wifi
— Good leg room
— Outlets to charge your devices
— Buses make no stops. direct to your destination
— Cheap fare
— Bus Left on time
CONS
— Wifi is SLOW, didn’t work on my boston bound trip.
— Bus stop in Manhattan is hard to find
— Customer service phone # on your ticket is for greyhound, they won’t help you
— Bus driver almost left me during a stop
Overall it was a decent experience. My only complaint is that on the trip to Boston our driver announced that we would have a 15 min rest stop so that we could get something to eat. I set my timer for 15 mins, and came back to the bus in 13 mins. By the time i got there the bus was pulling off. I almost got left in the middle of Connecticut because the bus driver did not adhere to the time he set. I almost gave them a 2 star rating based on this trangression but all things considered i think they do deserve a 3. I would use them again to get to and from destinations on the east coast at an unbeatable price.

I like to consider myself as a bus connoisseur as I’ve been on Greyhound, Peter Pan, Megabus, and of course Yo! Bus.
Working on riding Bolt, Academy and other ones in future road trips.
Yo! Bus is YO simple.
You purchase tickets online because
A) It saves time
B) You print your tickets
C) It is cheaper I believe
You bring the printout and that serves as your ticket.
I was going to Philadelphia and I timed my trip wrong.
To top it off, it was raining hard that day so clearly the day could have been better.
It is almost standard that bus companies, performances shows, freebie exhibitions all OVERBOOK to COMPENSATE for NO SHOWS.
I read a lot of reviews surprised at this.
You shouldn’t be.
I do want to say it is NOT the best policy but it is THE POLICY.
If you don’t like it obviously don’t use the service and just fork up more moola for the same type of ride to whereever you are getting to.
With exception to Amtrak which is wonderful but costly.
The seats are comfy and decently clean.
The ride was smooth.
The tickets were affordable especially for round trip.
Back to the story, I missed my bus and the customer service person simply asked for the reason and just put me on the next bus as an overbook.
I got on the bus just fine.
Would I use this service again?
You betcha.

We showed up maybe 15 minutes ahead of time and were nervous at how long the line was, sure enough the first bus filled up and we weren’t on it. Luckily there was another bus that pulled up right behind and we got on.
There was a good amount of space for my legs, the bus driver was funny and got us there safe and sound.
Downsides were the outlets not working and it cost $ 27 (NYC to BOS), which wasn’t all that much different than any other bus I’ve taken.