York Launderette

Their pick up, wash and fold service is affordable and worth it. Mostly reliable but I only use them for socks/​underwear and bedding/​towels. Not sure if I would leave anything expensive there. One time they forgot to pick up, but for a free service (must tip), definitely worth it.

Love this laundromat. It is clean (been doing laundry there for years and never seen a roach, mouse, or rat) and the washers are big, clean, and in good condition. This place uses coins, which I prefer because those cards never seem to calculate out correctly. The nice woman who works behind the counter will always give you change and make sure a dryer is ready when you are. The machines do sometimes eat your quarters, but one of the employees will get your machine working without complaint. Some dryers give you more time for your quarter than others, but this is NYC and it is a laundromat, you will spend less money here, deal with less people waiting to wash and dry, and have a café, the river walk, and a pub down the street to hang out in while you wait. As for swearing, I wonder if this would be less offensive to other reviewers if it was swearing in English? Hmmm… anyways, I’ve never heard any swearing except for out on the street because, hello, this is NYC. Hours are not late but I’ve had the nice woman who works there warn me that I won’t have time to finish if I pop over with a load too late. Don’t know what all the fuss is about but this is NYC, this place is inexpensive, and the workers are helpful and kind. It’s laundry. What more do you want? Unilocal seems to have some pretty high expectations, or maybe these are people who are new to NYC? Anyway, I’ve been to all the laundromats in the area and tried almost all the drop-​offs and I’m most pleased with York Launderette. Get over it people. It’s laundry. If it’s clean and cheap what is the problem?

I came here to do my laundry when the machines in my building were down for maintenance and it was pretty standard. The staff will change your bills for quarters for the machines. $ 3.00 for double load machine and then a quarter per 7 – 9 mins (I forget) of drying. There are lots of carts and baskets around to help transport clothes from the washers to driers and a few chairs outside for waiting.

I have been using the drop and fold service here for years and hadn’t had much of a problem (aside from the occasional lost sock); however, over the last few months, my laundry has been delivered to me with the clothes STILL DAMP. I find this completely unacceptable that I have to now UNFOLD and hang the laundry that I just paid $ 30 to have dried and folded. I have told them this 3 times, and one of the times the Hispanic guy who picks up the phone for delivery straight up yelled at me. I think something is very wrong if you have to tell your drop and fold service how to dry their laundry before delivering it to you. I only went here because it was open on Sundays and they did everything the day of, but I’m going to have to search elsewhere. This is ridiculous.

This is, by far, the worse laundromat I have ever been to. I’ve been going here for one year and 2 months but as of today, I will no longer set foot in the establishment. Yes, the EMPLOYEES are very very very friendly. But the owner is HORRIBLE unfriendly woman. I haven’t really cared in the past because there’s no reason for me to interact with anyone there, really, unless I need my cash changed into quarters. Today was an entirely different story– when I complained of my clothes still being wet (one of the friendly employees informed me he was told to take them out of the dryer a «long time ago» even though I paid for them to be in there for a full hour), she refused to acknowledge me and started acting like she didn’t speak english! When I stayed and witnessed seeing her speak english to another customer, she looked very upset. I simply stated that I wanted 2 quarters back because I had paid for 60 minutes of dry time and her employee told me I only got 30 minutes (I didn’t even ask for half of my money back– just two measly quarters). She started screaming at me and passing my clothes out to other customers for their opinion on if they were dry or not! Are you kidding me?! The customers didn’t touch them– just look stunned. When I took my clothes back from the customers and said «Excuse me!» and knocked my laundry basket from the table onto their dirty floor. Absolutely deplorable. I have already filed a complaint with the BBB. I’m sure that dropping your laundry off here is fine. But the experience of being at this establishment is surely one I will not subject myself to again.