Your Body Your Machine

Shawn is an amazing trainer! He has a great spirit and energy. When I worked out with him, I thought I was just meeting up with a friend who happened to be an extremely skilled personal trainer. What I loved most about his workouts was that we never had the same routine. NEVER. Each session was unique. My goal was to tone up, and I saw results in 2 weeks. If you can meet Shawn, get to know him, then you’re signing yourself up for a friend and a good change that you need to be ready for.

I bought a Lifebooker deal for 4 sessions. Shawn (his email address says his name is Antoine) is the owner of YBYM… is very unprofessional and disorganized. I had trouble communicating with him many times.
After getting the run around to use my deal, I finally got with a trainer… Michelle. She was truly amazing. She’s highly intelligent, fit and motivating. She’s amazing. She apparently is not one of Shawn/Antoine’s trainers, she is a trainer at the gym in which he is renting space in. Find the name of the gym and train with her, she is GREAT! There is nothing remotely bad to say about her… like amazing!
Today was the day of my last session and I booked the appointment last week when I was there… I get contacted today by Shawn/​Antoine to tell me that my appointment has been cancelled because there was a regular that needed to be fit in. I am not going to be around for about two weeks and am unsure of my schedule for the next month. This session was very important to me but all Shawn/​Antoine could say was he was sorry… with NO consolation.
My advice is (if you can afford it) skip out on YBYM and find the actual gym that Shawn is renting his space from… and use their trainers. A personal trainer should be not only mentally fit and physically fit but also methodical… he clearly is lacking.
Here’s the email chain so you can see his professionalism for yourself, wait until you read the end…
Antoine Rogers 3:22 PM (30 minutes ago)
yes its as i thought she cant make tonight however she can resume when you return. i apologise about the last minute switch we have a few steady clients that needed to get in. she is getting pretty booked we will get you in when you return.
Rohita 3:36 PM (17 minutes ago)

An appointment is an appointment. I should not have been bumped for another client. I made plans around this appointment and it’s a bit unprofessional to have cancelled on me so last minute… in favor of another client.
This is no way to treat any of your clients whether they had one class or one hundred classes booked with you.
Antoine Rogers 3:45 PM (8 minutes ago)
Again I apologize .
Rohita 3:59 PM (4 minutes ago)

You, as the owner of your company should find a way to remedy this. Regardless if the original trainer was unavailable.
I am not going to redeem the last class with you as a result of the lack of respect that you have for me, as a client. It does not matter whether you have a client spends more than the other with you, clients are people… and people should be treated with the same respect that you would want for yourself.
I have updated your Unilocal review with my discontent.
I wish you the best in your endeavors.
Rohita
Antoine Rogers 4:03 PM (1 minute ago)
We are and always have been more than fair. please do whatever it is you need to do as well and for you to go to great links to write a bad review about my company speaks volumes about your character not mine .
I wish you the best and you are no longer welcome!

Fantastic is the first word I think of, especially now in the new facillity. The trainers are amazing and very professional. For the first time in a long while, I actually look forward to working out. I tell anyone that will listen that this is the place to go whether you are looking to lose weight, tone up, or just plain keep fit. Your Body Your Machine, or YBYM, is where it’s at!