ZOV Medical

I’m baffled by how terrible the front staff is here. Got here for a 12pm appointment. Handed over my ID and insurance card. The receptionist did not recognized my insurance and told me that I had to call them to make sure that their office is in my network.
Before making the appointment I had already done this online. I told her this but she insisted that she needed to HEAR them say yes for her to take me in. I don’t have a problem with that but in EVERY other case and office visit that I’ve had in my lifetime of being insured the office staff will do this while the patient fills out paperwork. I told her this and she assured me that it is the patients responsibility to make sure that she hears that the office is within network not hers.
” Sorry honey I just check people in. «
I made some excuse and ended up leaving.
I hope that they find better help up front soon. It’s not hard to find a front desk receptionist who is willing to call insurance companies.
Word of advice, find a different office if you’re considering this one.

Been seeing Dr. Vadim Zbarsky at the UES location for a few years now. Amazing doctor. Has always been very attentive. Great bedside manner and very personable. Every single time he spent at least a half an hour with me which is rare now a days in the medical community. He was very professional and listened to all my concerns in regard to treatment options and was extremely reassuring. Also got to see Dr. Oksana Zbarsky and she was fantastic as well when came in for an topical infection. She was able to get me in with a surgeon the same day and that was amazing as well. Over all great doctors.

If I could give these people 0 stars I absolutely would. Not only did they give me an EXPIRED yellow fever vaccine (their vaccines were labeled incorrectly) but they called ME to reschedule my appointment, AND THEY STILL DIDNT HAVE THE RIGHT VACCINE! When the doctor walked in he had no idea why I was there– did he even GLANCE at my form before he came in? Furthermore, the nurse was rude and wasted no time informing me I had gained weight (mind you, it was no big leap and I think as a woman I am aware of my weight gain). The front desk must’ve made me give them 5 cards before 1 worked on their machine. And I made sure to call my card companies AFTER the appointment because they have me such a heart attack telling me that my cards were expired. What a horrible experience the whole time. This is the first Unilocal/​any review I’ve written because I have never felt so inclined to tell people CHOOSE ANOTHER DOCTOR, DO NOT GO HERE. If you’re wondering why their office is empty and why they have so many appt constantly available– this is why.

What a wonderful experience, start to finish!
Easy appointments (both via phone and online), easy quick forms, seamless coordination.
I take care of my mom, who has several health issues, so was a double appointment for us. That always gives me a unique perspective on how a doctor deals with various sets of issues two generations bring to a medical office, back to back.
We saw Dr. Vadim Zbarsky today. What an amazing bedside manner!
Today was our first visit; in a restaurant, I usually wait for a few experiences to write a review. In medicine, I actually think it’s the first visit which is more indicative of what’s going on.
Without mentioning specifics, mom’s situation and mine are polar opposites: mom is regularly monitored for baseline and specific issues, so there’s a lot of data to review and analyze.
I myself subscribe to the very educated theory that until a doctor tells you something is wrong with you, there’s nothing wrong with you. :)
Dr. Zbarsky handled both situation with understanding, tact and professionalism.
I dislike doctors who are judgemental — I feel I can’t be honest with them. And never return. Dr. Zbarsky is not the doctor to whom you say you smoke 5 cigarettes a day when you really smoke a pack. My real info was out of my mouth before I knew it.
I felt cautioned, but not judged, if you know what I mean. There was much concern, but not judgement. This is incredibly important in a medical professional. I don’t need a lecture, I can read (and regularly do). I do, however, very much need someone who cares for me regardless of whether I smoke or not. Genuinely. Which Dr. Zbarsky does.
For various reasons, my mom’s well-​being has been front and center for a long while, and my own on the back burner; for once, upon meeting Dr. Zbarsky, I actually feel we can address both.
A separate mention to Larisa, the medical assistant: smart, funny, lovely, light touch, efficient and exeptionally competent.
The receptionist was lovely to us, and very helpful.
I feel we’ve found our Primary. Finally!!!