Zoya Cleaners

I sent my $ 350 comforter in to be cleaned, and instead it was washed .!!
All the threads were loosened and of course being a silk comforter it shrank.
They offered no money or any other resolution.
They suck!!! If that doesn’t turn you off don’t know what will

Been taking my shirts for wash and fold and occasionally dress pants and suits for dry cleaning. So far everything is great and the guys behind the counter actually bother to remember your name!
My only problem is that they weren’t able to deal with the yellow deodorant stains on my white shirts, something the laundry back at home was always quick to deal with.

I stopped in to have a few buttons replaced on a blazer I bought second hand. He quoted me the ridiculous price of $ 3/​button for little plastic blue buttons, almost 3x the price that I saw in the garment district yesterday for the metal button I actually wanted. Too expensive! Other than that I’ve dropped of laundry here for wash and fold before and it came back with another dude’s underwear. Weird. Wonder if anyone got a pair of mine in exchange.

I have never had a problem with my laundry, dry cleaning, or tailoring here. The owner is there everyday with a smile on his face. He takes the time to look over my clothes and double check if i need a repair or reinforcement on pockets, he always gets my requests for level of starch, bleaching whites, and days i need my clothes back right. He has even come to deliver my dry cleaning after the store closed one day. I am thankful to have a reliable and friendly place to bring my clothes to in the neighborhood.

HELP. I just opened my laundry bag and more than half of it is NOT MINE. It is after hours and I am in a panic.
I will definitely NOT be using this service any longer. Not worth losing sleep over wondering if all of my clothes are just going to go missing…
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Update: I woke up the next morning, went to get this figured out and I must say, the staff was very helpful in resolving the situation. The fact that they resolved the issue within 3 hours of finding out made me feel much better, however I am still disappointed that I was not offered a refund (actually my request for one was rejected and I was offered a free wash next time I used their service) and at least one item was lost entirely.
I still do not plan to use this service any longer. It isn’t worth the stress for me. That being said, if you are willing to live with the possibility of dealing with this type of issue, Zoya is a perfectly good cleaner. I may go back for small amounts of dry cleaning in the future, but I definitely can’t bring myself to trust them with tons of my stuff…

Nice friendly guy but…
I’ve used them 4 times.
3 times dry cleaning, 1 time tailoring.
tailoring: late 1 of 1 time
dry cleaning: late 1 of 3 times.
batting average: 50%
if this were the majors, I’d say not bad. But this is a service business, so this is a 50% screw up rate.
I ask for my clothes back by a certain day because I need or want to wear them to an event or work… not happening. And these are NOT rush or next day orders.
(When I went in to track my stuff down, he said, «but you didn’t bring your stuff in until Saturday»…uh, not quite, I was gone from Fri — Mon)
back to the more expensive organic cleaner on Broadway. sigh.

I needed some clothes cleaned for a job interview on the Tuesday after the Memorial Day weekend. I explained the situation to the proprietor, who told me he wasn’t able to have the clothes by then. I asked him if he could recommend me somewhere and he pointed me across the street, where I was able get the clothes cleaned as needed. Five starts for being direct, honest, and helpful even if I didn’t end up dropping my clothes off at this establishment.

Beware!
I used to go here all the time, and never had a problem; however, I guess when it comes to laundry, all it takes is one problem to lose your trust in a business.
I recently dropped off my colors and whites for wash and fold services. I was told that it would be completed by the next day. I arrive the next day, and my laundry is still not completed. This didn’t bother me at the time, and I told the guy at the desk that I would be back the next day. After I received my clothing the next day, my whites were completely displaced! I had someone elses t-​shirts, and I was missing ALL of my whites, which totaled about $ 400+.
I returned to Zoyas letting them know about the situation, and he handed me a bag with about half of my white clothing in it (unfolded) and alerted me that he would try and recover the rest of it.
The next day I received a phone call saying that they found the rest of my white clothing. I received the clothing in a bag (again unfolded), which was still missing a lot of my clothing — which never ended up being recovered. Basically I gave them money to not fold my whites, and lose several hundred dollars worth of my clothes! NEVER again.

My go to wash and fold guys! Always do a great job, are reliable for delivery and pick ups, follow my specific requests, are timely, and exceedingly nice. Highly recommend.

To the reviewer who claims that the place is «run by a bunch of pot head drug dealers»: I think you’re confusing the punctual, friendly people who deliver the large bags of sparkly clean laundry from Zoya with the people who deliver you your small bags of, erm, other product. Worn a lot of hemp socks lately?
We use their wash and fold service regularly: free pick up, free delivery (same day if you order a pick up first thing in the morning) and reasonable prices by local standards. They take credit cards over the phone, and are very good about accommodating specific requests like leaving off the fabric softener.
Highly recommended (as in ‘strongly recommended’, not ‘recommended when high’, just to be clear ;)

DO NOT SEND YOUR CLOTHES HERE! Pretty sure the other reviews are fake. It’s run by a bunch of pot head drug dealers. They are nice enough, but the clothes come back dirtier than they left. Consistently. I gave them chance after chance, and finally gave up.

This place leaves my garments noticeably cleaner than the organic cleaner I was previously using around the corner on Broadway. FYI, the 20% off discount applies only to one item per order, but it’s still a good deal. My only complaint is that they tend to open a little late and close a little early, so think of their weekday hours as being more like 7:15am-6:50pm rather than 7 – 7.

I had a big job; we had a flood in our apartment and everything needed to be cleaned. It’s a bit nervy sending out nearly every article of clothing (both dry cleaning and wash and fold), but the service was extremely friendly and the clothes came back looking great. I won’t look anywhere anywhere else for cleaning.

Love them! They always do such a great job and are very friendly. Today, when I realized I might not be able to get there before close, they stayed open a few extra minutes. That makes for a perfect dry cleaner!

great fast service for both wash and fold as well as dry cleaning