Cedar Dental Care

I have put off writing this review for a year because while my experience was disappointing, I did like the doctor and think many patients would not run into the same hurdles. I will still give her 3 stars since most of the issues are really with her staff’s miscommunication and billing procedures.
I had a nightmare tooth thanks to someone else who did a bunch of shoddy work a few years ago. One of these subpar fillings fell out, taking a bit of my tooth with it and several unfortunate developments later I ended up needing a root canal and crown lengthening to save the tooth. It’s at this point of the unlucky tooth’s journey that I met Dr Kumar and her staff. I filled them in on the history and they were very kind, squeezed me in for an appointment within a few days and the consult itself was pleasant. I found Dr Kumar very nice and interested in her patients’ wellbeing and was hopeful the relationship would continue.
I should point out that I contacted her practice because she was listed as an in-​network doctor on my insurance co’s website. She in fact was no longer in-​network but no one I spoke to during the initial phone conversation or consult clarified this fact. She also referred me to TWO out of network specialists, insisting they were awesome and this was the best solution for logistical reasons (they share an office space). I didn’t find out they were out of network until I’d already scheduled those appointments and gone through the surgical consults. This entire process was a bit hairy in regard to billing/​checking insurance costs upfront. The consults and two surgeries she referred me out for more than exceeded my yearly allotment (plus about $ 2000 out of pocket) and I was left still needing a crown to protect all that pricy work with no remaining coverage.
I contacted Dr Kumar’s office at least 5 times over the month following the crown lengthening to try to explain I could only come in as a cash patient since my insurance would not cover any additional procedures for the year. The window for getting all that work done properly was quite finite, and I felt like her office dropped the ball on making sure it got done. Most of my messages were not returned and when I did speak to someone, I was told I should call back when I have new insurance information. I got zero response to my inquiries about coming in without insurance, which was both weird and frustrating. At some point I just got exasperated with the situation and decided to wait until new insurance kicked in with the new year.
Of course that didn’t work out. The tooth ended up fracturing. I had to get it surgically extracted (considerably harder and more painful than a normal extraction once you’ve had a root canal) and even more bone removed to do so. If I’d had it extracted from minute one, I would have saved so much time and money. I do recall asking Dr Kumar about extraction before I ventured down this path of crown lengthening + root canal and she strongly steered me away from it, citing me as «too young» and that being a very bad option. :-/​
All in all, it was an unfortunate situation. Her staff should have been more on top of the insurance information, referred me to in-​network specialists and made sure every step of the process was either covered or ok to complete without insurance from the moment they pitched this lengthy process to me. I still do not know if it is her office’s policy to deny patients without insurance or if I just repeatedly got a receptionist who did not understand how to answer the question.
If you have awesome insurance and are SURE she’s in-​network, you will likely have a great experience. Otherwise, the level of customer service seems unpredictable.

I simply cannot say enough about Dr. Kumar and her staff. I was very anxious walking in, but by the time I left I felt completely comfortable and at ease. Everyone made sure I understood exactly what was going on every step of the way and quickly answered any questions I had, even showing me videos so that I understood better.
If you’re looking for a dentist who has a personal yet professional approach, is willing to take the time necessary to not only hear but address your concerns, and makes you feel comfortable when you’re feeling anxious, then I really recommend Cedar Dental Care!

I asked for my medical records about a month ago, still nothing. .not even a call to let me know what’s going on. since I know they check Unilocal,I thought a bad review might make them get it together. .I miss Dr Habib… he encouraged me to continue my care with the new owners. but will not… Dr dobee in Fremont is amazing though… I will change my review when I receive my records or at least a call to inform me what on earth is taking so long … thanks

Best Dental Care in Newark or Fremont!
I have been visiting Cedar Dental Care since 2010 and would recommend this clinic to anyone. Dr Kumar is very friendly and most important (for me) GENTLE. She will take great care of all your dental needs — I have had 2 crowns and multiple fillings done. The staff is also very friendly and treat you like family. The office is small and cozy and very nicely decorated. Overall this place has everything you look for in a dentist!

My experience with Cedar dental has been fantastic!!! Dr. Preethi is really kind and good.
I love this office, very organized and clean all the staff members are very friendly. Would strongly recommend Cedar Dental Care.

I have been a long time patient (is patient the right word) at Cedar Dental. Starting with Dr. Habib and now continuing on with Dr. Kumar. The staff at the facility is very professional and always tries to accommodate with the scheduling needs. As for the dental care I feel like Dr. Kumar is a partner with me on taking care of my teeth. The reason I say that is because, on one of my appointments after examining teeth she asked for me to demonstrate how I use the tooth brush. In all these years of going to a dentist I do not recall anyone asking me that. When I showed her the way I was using my brush she pointed out what I was not doing correctly. A simple adjustment to my technique has proven to be very effective. If you are in the Fremont-​Newark area I highly recommend her.

Helped me out after my insurance expired. Thanks a lot!

I’ve been going to Cedar Dental for a few years now. I’ve been satisfied with all of the services I’ve had (2 crowns and regular cleanings). The office is clean and the office staff is friendly.

I called for an appointment and was able to get in the next day, the receptionist was very nice and welcoming on the phone and when I came in the next day she remembered me, the dentist was very kind and comforting I felt at ease and she answered all my questions. I will definitely be back.

WOW! I have been going to the same dentist for over 15 years and recently moved to the Newark area and had a dental emergency. After seeing the same dentist for the majority of my adult life as assumed I would have a bad experience randomly picking a dentist in a new area.
WOW! Was I ever surprised. Dr kumar was very detailed in her assessment and recommendation for corrective action. She explained what was going on through out the visit. She and her staff worked with me to devise a plan to correct my dental problem within my budget.
The environment was pleasant, modern, with up to date equipment. The staff gets an A+, and Dr. Kumar gets an A+. In Newark and Fremont there are many options for a dental office. I’m happy I selected Cedar Dental Care.
Thanks for helping me in my time of need.

Awesome place to get your dental treatment done. Dr. Kumar is very friendly and give ample time and comfort to patient. I am dr. Kumar’s patient since she was in Union city and never sees him hurry or down in energy.
even she saw me once on saturday (her holiday) cause i had a flight on monday. Only reason she want to see the progress of my tooth filling.
She was very nice to my mom and Mom in law too. they had lot off problem with there teeth and gums but she took care of them.

I’ve been to Dr. Kumar a few times now, and yesterday I was in for a cleaning. I had a wisdom tooth that we’ve talked about taking out, and it had a cavity, so after talking it over with Dr. Kumar, we decided to just remove it, since it would need to happen anyway… 15 minutes later, the wisdom tooth was out, and since then, I’ve experienced VERY minimal pain! It’s AMAZING! Dr. Kumar is a master in her field, and the staff is terrific!

I went to Cedar Dental Care, after being referred to Dr Preeti Kumar by my relative who’s himself a dentist. It was a wonderful first time experience and I would go there for 6 months check up regularly with enthusiasm. I have been always a person who is hesitant to go to a dentist. Dr. Kumar has a very professional and empathetic approach towards patients. She listened to me patiently and explained the reasons for my tooth ache. She goes by the treatment methodically and hence doesn’t haste the treatment. Very friendly and approachable.
Even the support staff is very friendly and informative. I would definitely recommend my friends and family to come here for their oral health.
Pros: Excellent dentists, support staff, service, very clean ofc, latest equipment.
Thank you Dr. Kumar.
Highly Recommended!

I have been Dr. Kumar’s patient for about 4 years now.
The first time I visited Dr. Kumar, I had a lot of pending dental work. She not only discussed each one of the problem area with me, she also helped me schedule my treatment in a way where I could benefit the most from my insurance. My favorite part was when her office did all the homework for me. :) (Honestly, at first, I did call the insurance to verify everything they told me is correct or not and figured out that they did more thorough job than me)
Following are my reasons of having Dr. Kumar as my dentist:
1. Dr. Kumar keeps me informed of EVERYTHING. I exactly know what to expect. (I hate surprises when it’s about my health)
2. Customer service at her office is beyond the best. Staff is very friendly and accommodating.
3. Dr. Kumar is always very calm and never makes you feel rushed (even on the day when I had asked for a same day appointment)
4. I love how finicky they are about hygiene. (WORKS FOR ME!!)

Wow. I never thought I’d be raving about a root canal, but here I go.
Best dentist ever! Had a root canal and hardly felt a thing. Dr. Habib explains everything to you and calms your nerves before the procedure. Highly recommended! Dr. Habib is all the things other Unilocalers have said — kind, communicative, able to see you on short notice, professional and gives you a good description of the procedure he’s going to perform and why he’s going to do it. Other than the first stick of the needle, I had no pain at all during the root canal.
Also his staff is very friendly and take really good care of you. Zoriada did an amazing job with making the process go very smoothly, along with keeping me company the entire time :)
highly recommend this dentist and his staff!

I have been a long time customer at Cedar Dental along with my whole family. They do an amazing job. We all get our regular dental checkups here. I also had invisalign through Cedar Dental. I was in the office regularly through the process.
Their team is amazing. I always brought my young son with me and they made sure he was happy and busy while I was getting checked. Now he loves going to the dentist. We recently moved across the bay, but still keeping our dental care here!!!
Thanks for all your great care.

Mom had to have 3 lower teeth pulled, and a lost denture replicated, her teeth were worn down to nerve endings.
They used the most up to date practices in the evaluation, gave a fair assessment what needed to be done, the work was superior to my expectations.
The staff treated her with kindness, dignity and respect, in her words «They are so nice, why doesn’t everybody go there». I liked their methods so much I myself got a teeth cleaning.
Great Job Dr. Desai and staff! If you have a mom or dad that needs dental work, bring them here.

Cedar Dental Care has the BESTdentists. Our dentist, Dr. Habib, took care of our family for years. Now, my children have to go through the phases of having braces, the process is really smooth. Dr. Habib has saved my son 4 permanent teeth from being extracted. His recommendations, with regular check up and my son being very diligent about wearing his head gear everynight has paid off at the end… now we are on with phase 2 soon. Also, with the support of all his wonderful staffs, I would recommend anyone to try Cedar Dental Care.

You save my tooth!
I have been a happy customer here at Cedar Dental for over 5 years and counting. What I like about this place is the service and the attention to details. Don’t get confuse which dentist office you are going too when you come here. There are 3 dental offices in this strip mall and make sure you are in the right one — Cedar Dental. I told my sister to make an appointment here and she walked into the wrong dental office by accident. And if Fremont is too far for you, Dr Desai also has an office in Dublin.
So here is my story, I was reluctant to leave my old dentist but I was told to try this place out and WOW. I didn’t realize how great a dentist office could be and how from one place to the next could be so drastically different in service. I thought I had good service before but realized that I have been fooled for way too long.
I had my initial consultation with Dr. Desai and he noticed that my rear molar was in such bad condition for so long. I noticed that something wasn’t right but didn’t think anything of it for a long time. You would assume that any dentist would have noticed it but not my previous. I would have lost my molar by now if I stayed there any longer.
Dr Desai sent me to a oral surgeon to have it checked out and they fixed the problem. Dr Desai was able to nursed my molar back to health by keeping it clean and my molar stopped wobbling after my next visit. He gave me some advice on how to keep it clean and demonstrated some techniques that I can use.
Thank you again for saving my tooth!
The staff is great too! Keep up the good work!