Janssen’s Place Auto Body

Excellent service, very friendly and knowledgeable staff. Ramon helped us and was more than I could have hoped for. He walked me through the whole process and made sure that I was comfortable with and knew exactly what was going on. The car came back in the time he promised (I honestly didn’t think he could turn it around in time) and looked better than before it was hit. Janssen’s is also a AAA approved facility that as a result covers the work done for the length that you own your car if you are a AAA member. Do not hesitate to go here even if there is a wait to do so.

I got rear ended one month after buying my car. I was referred by AAA and I could not be happier with the Janssen’s customer service and work. My bumper looks better than new! Ramon was very courteous, knowledgeable and professional. I highly recommend this shop.

On my way to work this morning my car started making a horrible soundine I was dragging something. I did a Google map search and found Janssens 3 miles away and took it there. They test drive it, put it on a lift and found that the engine cover was coming off. They secured it, test drove it again, and had me on my way in 40 minutes. At no charge! He was concerned about me getting to work and being safe. In a day of greed it was amazing to find a business that cares. I will recommend them at the top of my lungs to all who will listen and hope the good karma they showed today comes back to them 10-​fold!

Had a car accident back end of November 2015. First time, scared but most of all my car. AAA my insurance company asked me to choose one, so I searched and found this place. Came in to drop off the car, met with the owner Whitey who was so amazing. He brought me into his office and guided and showed me what the breakdown would be for the repairs on my car. He made me feel very comfortable and reassured me that my car will look fabulous! Signed the papers got picked up from hertz rental and off I went. Picked up my car 2 weeks later and I was wowed from what I’ve saw. Love the outcome but most of all love love this place! Trust me I’m picky but would not change my mind
Thank you Whitey, Ramon and staff!!!

Very attentive & responsible staff. Sorry to forget her name. Gave us a ride home after found out that it was not safe to drive the damaged car home. Really appreciate their effort on keeping me updated when the car could be ready. Reasonable price. Highly recommend this shop.

I got a recommendation to take my stucco scratched car to Janssen’s Place. I always get several estimates. They came in $ 200 under the others and were so friendly and easy to work with. Great communication. They were working in the outside, but the inside of my car is super clean now! The outside looks brand new.
I hope I won’t need them again anytime soon, but if I did, they’d be my only choice.

I was definitely nervous about taking my car to a place I’ve never been too. But after talking to Tania made me feel more comfortable, she was supper sweet and helpful. They did an amazing job on my bumper after getting rear ended on the freeway. Color match perfect! I have small dents on my car I will definitely come here to get them fix. Wonderful experience!

I first came to this place after I damaged my bumper. What teally stood out about this place compared to every where else I went to was that one of the guys there took the time to explain the entire process for me and how a color paint may come out in different colors even if it’s the same color. I enjoyed the extra bit of information and was extremely satisfied with the work they did.
Hopefully I don’t have to see them anytime soon, but if I do, I will come here again

Unfortunately, bad drivers have cause me to visit this shop more than once in the last 3 years (luckily the deductible was waived each time thanks to the other drivers being at obvious fault). The good news is that Janssen’s Auto Body is extremely easy to work with. Their staff, from the owner to the guys that fix your car, to the office staff are all friendly, communicative and honest. «Well we could take care of that, but you could probably work that [shopping cart] ding out yourself.» No up sell, no sales tactics, just honesty.
The repairs themselves are flawless. You won’t be able to tell your car was even damaged, and people whom I’ve mentioned it to are confounded and ask, «That’s the same car you were in when that guy broke your rib rear ending you?» Me:“Yes.” Them: «Wow. I can’t even tell.»
I get the sense that they really care about doing a good job because in one instance when one minor thing was not replaced (it was an interior trunk lamp that had been broken in a rear end collision) they didn’t hesitate to correct it: no hassles. I just brought my car back in and was back out within 5 minutes with the replacement lamp.
While I hope I never need to get my car fixed again, if I do, I will take it to Janssen’s. And hey, as I told Ramon, «Instead of saying I hope I don’t see you again. I will just say, until next time, because If I do it means I survived…
PSA:
*Please do not tailgate
*Please do not drive so close to someone that you can’t stop faster than they can [I’m talking to all the big SUVs following close to small cars]
*Please use your turn signal indicator even if «no one is around,» please check your sides BEFORE you change lanes
*Please do not handle your phone while driving (handsfree Bluetooth 12V DC lighter plug speakerphone systems are very inexpensive now).
Had the people who hit my car followed this baseline of responsible driving, I wouldn’t wake up in pain every night and have to be on painkillers to function. Remember: you are controlling a machine that can maim and kill faster than you can blink.

So I came in here after getting a quote from another body shop and I’m so glad I did! My dad has gone here a few times to get custom parts put on our GTO and Charger and the work was always perfect so I came here. The previous place I went to assessed the damage wrong and when I came here and they explained the damage it made perfect sense. The gentlemen who helped me out took the time to explain the damage, why my door made a squeak since my fender was what was damaged. Unfortunately I couldn’t use them as they weren’t a part of my insurance group. But if they are I highly recommend them! They also do touch ups when your lease ends as well to help any unwanted penalties. Great place, super friendly if your covered with them or paying out of pocket go to them!

I’ve been going to these guys for years and have had numerous repairs done (mainly because of how my wife drives). Whitey is awesome, been doin’ this forever, always willing to help out. Ramone is the best. Friendly, professional, knows his stuff backwards. I am always amazed how great the cars look after the work. The shop guys are on it! Thanks guys for helping put my (wife’s) cars back together and lookin’ great! I recommend everyone I know to Janssen’s. Plus, the price is always the best in the Bay Area!

I’m going to keep this short and simple. I got rear ended and i got referred to this shop by my girlfriend. The staff was extremely helpful and knew what they were talking about. I got an estimate and there was a problem with the insurance not wanting to fund the whole repair cost, the man Ramon who helped me through all of this talked directly to the insurance and sorted all of these problems out so i wouldnt have to be given the run around again. I got my car back after 5 days and it was just like i bought it off the lot :).
I would definately recommend this shop if you are looking for people who know what they are doing.

So i came in to do an estimate for damages to my car being stolen (for restitution purposes) without having a possible guarantee that i will have some for sure work done and the guy that was there (unaware of his name) was a super cool cat. He knew my situation and even though i wasn’t sure if i was getting any true body work done, he was still genuine enough to help me out no hands down, no questions or anything. Really A grade service. THEN, later a few minutes to leaving with my estimate, one of my front tires went out. Right in front of the «Newark United Body shop» (a little further down from Jannsens. Asked the employees or owners that were there a little past closing hours to help with a quick tire swap to my doughnut and these guys were extremely rude, and asked if i had money for a simple task/​favor to get me going (to scheme me out of my pocket). Attempted to throw on my spare and told me it did not fit in the front which is highly unlikely as this was the spare that was bolted onto my trunk and still attempted to ask for money without looking for possible solutions to help. Dumb, rude and an unprofessional business ethic that i would not accept. So i called Jannsens around 6:15 and asked if he could help me out and he was more than willing to help me. Pulled up to the back same situation spare didnt fit in the front, so he looked around for another but it was a no go. Then remembered that front calipers were a little bigger than rear, so we took the rear wheel off and placed that one in front and the spare in the back fit perfectly! Thank god for my dude at Jannsens. Though i had no actual money value work done, he helped me out as if I was one of his top customers. Theres a reason why they are 5 stars! I will recommend folks to go here in the future and NOT «Newark United Body». Thanks to the homie who helped me out! 6 stars if i could!

A couple of months ago my car was involved in a hit and run. I was bummed and immediately went around and got quotes. This was the last place I went to to have it looked at. Whitey came out and looked at t car, drew up a quote in his office while having a friendly conversation and told me that it looked like my back wheels were out of alignment and one of them was toed from being hit. I was impressed because out of all of the places I had been he was the only one to mention that.
He also gave me tips on how to deal with my insurance company and advisedly to put a police report in. He also made sure I had a ride home and offered for one of his employees to take me.
While this might not be the cheapest place to get work done, the quality, excellent service and knowledgeable staff are well worth it!
When I got my car back you couldn’t even tell that it had been hit and it looked brand new! I couldn’t tell where the new panel met up with the old panel and the color was matched flawlessly.
If you’re looking for amazing service for your automobile, this is place! I will be coming back *knock on wood* in the future!

Awesome Service on my almost new Infiniti Sedan that had been through a Fender Bender. Came out of the shop as good as new. Highly Recommended.

Very good service. I have been here a few times (unfortunately) but their service is always friendly and professional and quality is good. They handled all the insurance claim paperwork and explained all details to me. I just bought my car back a year after they replaced the headlight. I did not make an appointment in advance but they still took me in. They adjusted the headlights for me while I waited and at no charge. I was really pleased. They always say «take the car back if you ever need any adjustments, our work is guaranteed as long as you own the vehicle.» They kept their words. If i ever need any car body work done, this is the first place I would go. Here is a loyal customer.

Unilocalers has come through once again. They are a very great shop to repair your car body. Jansen’s is very honest and they ended up saving me money from my repair. The told me about the deduction from my deductible by providing a part that I brought myself. I never had a body shop that told me that before. They were very easy to set up an appointment with and find. If you need a great value body shop do your business with them.

Not all auto body shops are alike. This place genuinely cares! Surprised? Yes! I’ve been to a few body shops and ALL (except for this one) have talked to me like they are just ready to take advantage of what little I know about cars. Ramon was really nice and answered any questions/​concerns I had about my car. He didn’t use car jargon. he simply told me what I needed to know. The staff is very friendly and very professional. When I first called, I told them that I wanted to take my car in. But I had to wait for the tow truck (who gave me an ETA of 90min) They closed at 6pm that day and it was already 530pm. The receptionist told be it was fine and that she would wait for me! It was nice that businesses like this still exists! Janssen’s Place will def be our new go to place!

After my car was involved in a minor accident, I placed a claim with AAA and they referred me to this body shop since it was close by to where I lived. I read nothing but good reviews so I decided to go with it and gave them a call.
When I dropped off the car, I sat down with Ramon, who was very friendly and walked me through the entire process of how they were going to fix my car. Luckily it was only cosmetic damage on the driver’s side rear bumper near the gas tank. I dropped off my car early Friday afternoon and they called me back Tuesday afternoon. Since they are closed on weekends, it technically only took them about 2.5 business days to fix my car! When I got it back, it was cleaner than when I dropped it off so I dont know if I was tripping out or if they washed it for me, inside and outside! The only negative experience I had with them is that there was a black stain on the driver’s seat, not sure if it’s from oil or what, but besides this, everything else was perfect. I would definitely recommend this body shop to friends!

Friendly and great service plus most important is awesome auto body repair shop!