Jiffy Lube

Nice staff and quick work but the best thing today was the sale they had on cleaning headlight covers. They are usually $ 25 per headlight and it was $ 25 for both. I was amazed because I drive a 2006 Mazda and the covers were badly cloudy and yellowed. But after they treated them they looked brand new!!!

This is one of the best Jiffy Lube’s I have been to a game at 6 o’clock and they were closing the doors they took my car in and took care of me Philip and his wonderful crew jellal and Evan are great people and they got the door for me when I left I have never had service like this in my life

This was our first visit to this location. I must tell you, the service was OUTSTANDING. Manager Philip was super friendly and we were in and out of there in less than a half hour. All we needed was the conventional oil change, but the extras were shocking!!! They cleaned my windows (Which forced me to get my car washed, which was good!), topped off the wiper fluid, checked filters, VACUUMED the interior and advised me on upcoming checks– And didn’t force any work (Like so many other places). This was probably the best experience my family and I have ever had service-​wise. I commend Philip for his natural, AWESOME customer service, as well as his crew, which were treating that place like their own. They were like a pit crew, but with smiling faces! Kudos! We will see you soon for some more awesome service!!!

I’ve been to this Jiffy Lube twice now, after having disappointing visits to Walmart’s Tire & Lube Center. This Jiffy Lube is located inside the Lion Plaza Shopping Center, and is in a good location.
I’d recommend coming here instead of having to deal with Walmart and there service. It’s horrible over there and they make you wait forever. If you come here, your oil change will be done within an hour or possibly even less depending on how busy they are.
I think the manager here is Phillip, but there are many people working here such as Miguel, and Jalal to name a few. Most of them are friendly and courteous. They work fast, and efficient, compared to Walmart.
The waiting room is small, but has a restroom inside, complimentary coffee, and a small T. V and of course some seating.
They lose a star because they walk you into the waiting room, but don’t tell you anything and you have to wait a bit before they process your car and tell you how much the intentional cost would be.
There is another Jiffy Lube closer to me, but we come to this one because it has a higher rating, than the other one. This location seems to either have new management, or just improving because they have been getting good ratings recently, including this one.

Jiffy Lube on Cedar Boulevard is a great the staff very knowledgeable and friendly. Everyone there works in a professional manner they are very friendly people. The manager Phil knows what he’s doing. There centrally located next to my house and I will return and recommend friends.

I had a very good experience at this Jeffy lube. Went there for a oil change and a complete routine check up for my car. The guys over there are cheerful, helpful and very friendly.
I must say that this is how you establish a good customer relationship.
I would recommend everybody I know to go to this place for their car check up. 5 starts

The guys here are really nice and they are so much faster than the dealer. Only problem i have is that the waiting room is so cold. I like that you can see them working on your car so you know nothing shady is going on. Also nice that they are right by my house. The prices are ok i guess. $ 83 bucks after tax for a full synthetic change. Ill pay it though because i trust them with my cars.

I always come to this Jiffy Lube location for oil changes, minor maintenance, and to register my cars with Über. I always get greeted quickly, in a friendly manner. I had good luck in being helped by the same two guys that helped me the last time. I must say that they’re consistent in service, and are knowledgeable about what they do. Services are always fast, and honest. I wanted to mention Phillip, and Manny… these guys rock! Thank you!

This has been my Jiffy Lube for approximately 5 yrs now. A few months back, I was surprised to find that some of the technicians I am used to seeing, are no longer here, and I was concerned. But thankfully, Phillip is still here and that is very important to me! I prefer to deal with people I am familiar with and Phillip always remembers me. Plus, even if I forget my coupon, I still get a discount. Much appreciated!

I used to love coming here. This location is out of my way but I never cared before. Everytime I pulled up they would greet me, and ask if I wanted the usual. When I arrived this afternoon, they just all stared at me. Finally someone asked what I wanted, and I said an oil change. I told him I was gonna go get food and come back, since I was quoted 35 minutes. Someone chased after me and asked what exactly I wanted and If I have been here before. I said I had been in before and I want what I always get. So I head back into the office, and ask the mechanic at the register if he could pull up my account so we are all on the same page. He said someone else will be with me shortly and walked away. So now, instead of anyone helping me, or grabbing food while I wait. I’m sitting here 15 minutes later and no one has helped me. If I wanted mediocre service, I would have gone somewhere else. It’s a shame to see all the friendly faces gone. Service here isn’t terrible, they just don’t do anything to set themselves apart from the 1,000 different locations.

I usually list the good and bad but this review is short but sweet.
Arrived just before closing on a weekend with no appointment, no problem plus they helped me out with a bulb issue as well.
Didn’t rush me, even after closing time passed.
Fair pricing
You can’t ask for better customer service, especially these days in the SF bay area.

I usually have a good experience at Jiffy Lube but not at this one. The room was full when I got there, but an HOUR later, everyone had left, one new guy came in, (they offered coffee to him but there WAS NO COFFEE.)
Still, my car was sitting there, hood open, no one working on it. They had time to take out all the air filters and show me how dirty they were, but not to change my oil. Finally I complained and said I am very late, and what’s going on. They finally finished and didn’t apologize.
I told them I would give them terrible reviews on the survey they send afterwards. Lo and behold, No survey was sent! Hence, here’s my review for this terribly run Jiffy Lube. Go somewhere else.

I am never taking our car here ever again. Today my mom took her car here because she needed an oil change. They did the oil change and told my mom that the air filter needed to be replaced too. They showed my mom how dirty the air filter was so my mom agreed. They also told my mom that her windshield wipers needed to be replaced too which is a big LIE because we had just replaced the windshield wipers with brand NEW ones a few months ago. After the oil change and air filter was replaced, my mom noticed the «service engine soon» light ON (which was NEVER on before she brought the car in to get it serviced) and the car felt as if it was jerking and vibrating right after she started the car engine.
I brought it right back to the shop and minutes before their closing time at 6pm. There were 3 men including the store manager. As soon as they popped the engine top open, smoke was coming out. They said it was due to oil that over filled from the oil tank and that oil had touched one of the hot pipes around the oil tank that was causing the smoke. One of the employees went below the car to check under the engine and used a water hose to cool the engine down and said it should be fine now. As for the «service engine soon» light, I was told that the manager connected the car to some «computer» thing and said that the reason it went on was because «the spark plug needs to be changed» and that the check engine light is now off and reason that the jerking feeling was being felt was because it had just got some service done. BULLSHIT. We’ve had our car serviced for an oil change many times and the car has NEVER felt that way because of any service.
As soon as we left their parking lot, the «service engine soon» light came on AGAIN and the car STILL felt as if it was jerking and vibrating. My mom spent 50 something dollars for an oil change which is unbelievable because I have spent less than $ 30 else where. I am beyond disappointed and will call the shop tomorrow.
NEVER bring your car here or any Jiffy Lube for any service because they will just mess your car up, do a shitty ass job and tell you many LIES just to take your money.
Ps: Had to give 1 star or else it wouldn’t let me post.

They take sooooooo long here.
When there’s other cars they’ll quote you ridiculous times.
When there’s no cars here you’re still waiting an hour for a simple oil change…
And they lack communication skills.

I got service in this location on Wednesday ¹⁰⁄₁₄. And I got the platinum service. The wait was around 1hr. And in the contract they have me sign it said everything they apparently did and all they check (exp. Steering wheel oil) well I check my copy of the contract that they make you sign before they serve your car and they check steering wheel oil full .
So on Sunday my wife heard some noise coming from the car every time she turned the wheels. well it was that the steering wheel oil was empty. so I will double check their work from now on because this could have been something dangerous and my wife and kids could have get hurt if the steering wheel would have get lock. I myself will avoid this location if I was you …

I came in today at 5:30 p.m. Without an appointment and everyone there was personable and friendly. They were kind enough to take me in last minute and stayed a little longer for my oil/​filter change! They even cleaned my car! Impressive.
This is the third time I came here and I can honestly say Phillip and Jay are good at what they do and provide excellent 5 star service.
Good job guys! You need a raise. Until 21k miles!

Coustomer service was mediocre. I waited for an hour a half just to get the vehicle in the bay with only 3 other cars in the shop ahead of me. Also watched a coustomer behind me get their car service before mine. The lead at the shop looked like he didnt want to be there at all while serivicing coustomer at the register.
On a side note: technician Jalal was helpful and the only reason this place did not get 1 star.

Worst Customer Service and Workmanship. I do not recommend this place.
I called them to find out if they do a oil change if i bring my own Oil and Oil filter. They said yes and gave me a price. When i went there they said a different price, but honored what they said on phone when i reminded them.
The guy who assisted me is new and do not know much but he gave as much info as he can. So no complaints on him.
Then comes the guy who worked on my car. They say he is the manager. Very reckless, do not know how much oil my car takes, did not even bother to check how much he is filling in to it. It takes 8.5QT and he filled 10QT. I had to remind him. He had to remove the oil again, not sure to how much extent he did.
They promise to do lot of inspection things in their signature oil change but, they don’t. I was standing right there and saw doing nothing. I don’t think they even did a tire pressure check.
I guess max they did a vacuum to already clean car.
They did not reset my oil change timer, when asked their response was they do not have the equipment to do it, which i do not believe. That is a must and a minimum equipment in any auto mechanic and such a big chain Jiffy Lube not having is a shame.
Anyway thank you so so much for wasting my time, money and messing up my car. Great Job, keep up the great service. Never coming back.

OMG. I’ve been here an hour – and they don’t even know my name. My car is in the oil change bay – but they have not acknowledged my existence as a human being. I don’t feel bad, though, they seem to treat every customer the exact same – horribly.
I count at least 4 people working, yet NONE of them can even ask my name so that they can associate my car with an invoice?!
I would have been happy to check my car in and return an hour or so later. But, noooooooo. I’m sitting here praying somebody will make themselves visible so that I can ACTUALLY PAY FOR SERVICE.
I’m done, I will never use this chain again. Keep your fliers, keep your coupons – this just isn’t worth it.

I’ve much rather drive a bit of a distance to get my oil change and have Phillip work on my car. I’ve been coming here for a long time now and I’m confident that my car gets done. They’re awesome! Great customer service, always on top of their work and most of all their honesty with what they do count the most! I highly recommend this place