Ramada Plaza Newark Liberty International Airport

The hotel overall is pretty nice. Spacious workout room but minimal equipment. You can tell it is just a refaced Ramada. My bathroom faucet was either on full blast splashing everywhere or off, no in between. The wifi is horrible and they don’t even have an upgrade option. There is a business center with 3 computers but I had trouble using the web browser to print simple directions. Something they don’t tell you is they are right next to a county jail. Not many close options around to eat unless you’re willing to drive through some sketchy areas. The bartender day 1 was an obnoxious ass but I had good experiences with 3 others. Good food from the restaurant though. Doubt I’d repeat business mainly because the Internet and location. 2.5 stars

Room was priced ok for the area, booked online and checked fairly quickly. Receptionist was very nice.
Should haves. Read the fine print. But yes they do charge for parking and yes they do offer breakfast at additional cost.
Room is very nice, quite and clean.

Pro tip about staying here: don’t.
To begin, the person at the front desk, «Phyllis D.» was not at all friendly or hospitable, true to the reputation New Jersey and New York carry for rudeness. She seemed quite uninterested and annoyed while checking us in, and for good measure, after having checking me in, a process which requires me providing my phone number, she forgot to give the room key. I can deal with that despite the fact that I was in a rush, with no problem, because accidents happen. However, she made no effort to call me (on the number I’d just provided) to let me know she had neglected to give it to me when she handed me my receipt, and I was upstairs searching frantically, thinking I’d managed to loose it so quickly. Well one of us went down to ask for a new one, she slid it across the number without any semblance of remorse or acknowledging her error. Not off to a good start at all.
I was in town for the EXOlution concert (as were many others — shout out to EXO-L’s I saw also staying there) and just D needed a room for one night, and though I knew the hotel was rated as not that great, it was worse than I expected! The room looked as if it weren’t even given a small wipe down, everything from the menu for the restaurant downstairs (the food from which was not at all tasty, my mozzarella sticks were burnt and smelled less like cheese and more like canned boiled peanuts, but I digress…), the headboard and tables, tHE BATHROOM (!), we’re all filthy! I did NOT pay $ 140 for this kind of ilk and non-​customer service-​ship.
The only reason I didn’t march back downstairs and ask for a refund to take my stay elsewhere was that I arrived about an hour before the concert was due to start, and even then, I considered it.
It may be my specific room but the heater/​AC unit was not working, and as a Floridian in this weather, it was much needed, so that was a huge bummer too.
I’m not one to use «I’ll never stay here again!» lightly (typically the employee on the receiving end on such a statement couldn’t care less anyway) but I truly will not. Please save yourself the money and trouble and heed all of our warnings. Next time I will try the Marriott nearby.

A horrid hotel. Sketchy area near the airport was one thing. The hotel is so poorly maintained that you wonder whether there’s someone Running the hotel. But my concerns were elevated when I was accosted by someone claiming their car broke down in the parking lot and wanted my help. This dude was totally sketchy and wouldn’t take no for an answer. I called hotel front desk, but no one answered!?! This is a last resort hotel and one I would avoid at all costs.

Missed our connection and United put us up here. Quick processing, friendly service. Room was big and clean, fridge wasn’t too cold though. Bathroom was clean, good water pressure. Service at the restaurant was slow but food was good. Met all our needs for a quick, last minute stay.

No smile from anyone except Lisa (reception) she understands customer service and is kind and helpful. Customers come tired and that’s when any help is greatly appreciated. The other receptionist needs training for sure. I am happy that I went to Lisa after having a horrible experience with her coworker.

United bought my Christmas Day flight back for me and also gave me a hotel for the night. The 4^th star is for the shuttle service, which came regularly and made it so easy to get to the airport and to the train station to head into the City. The other 3 stars are because it was clean enough for a free night and the staff was friendly. The guy who checked me in was full of information and didn’t rush me even though there was a small line. I left my bag at the front desk when I went into the city, and it was a little weird they didn’t give me a tag and then couldn’t find it for a few minutes, but it was just tucked back behind the desk. Everything went pretty smoothly.

Uncomfortable bed. Poor quality sheets, pillows and blankets. Heavy curtains didn’t pull all the way, leaving a crack for the early morning sun. Poor quality soap and shampoo. Not enough staff in the restaurant in the morning so service poor (though friendly). Beware the parking charge for overnight stay.

First off traffic is a bear around the hotel and I understand they cannot do anything about that but there are no microwaves in the rooms. There’s one in a room next to the gym but it took me 2 days to find because lobby clerks told me that there isn’t one. The lntermet isn’t free they charge you to use it. I’ve never been to a hotel where your charged for internet. If you want to dry your close it takes about 8 bucks and 2 hours plus because they don’t dry very good. Another thing if you stay more than a week you need to check out and check back inn because they reset your room key and it can take about 45: min to a hour because the 3 people in the lobby have no clue how to Bill CLC cards. Do your self a favor avoid this hotel.
One last thing wi fi is weak at best. One final thought some people in our group had rooms where the showers clogged up or drained slowly

This review is for Newark airport parking. I selected this hotel, booked and pre paid thru
. when I arrived at the hotel, I was going around in circles for a good 5 minutes. There were spots available in the back but access to it is blocked by 3 buses and a tow truck. I complained to the front desk and they cannot do anything about it because those buses belong to a large group staying in their hotel and they won’t move unless they want to.
Bottom line, I will not park (neither should anyone) here again because they accept paid reservations but offer very little assistance for the airport parking patrons when tough situations like these happen.
I went to Wally park next door with no reservation and I was in the airport bound shuttle within 5 minutes of my arrival.

The reviews here are mostly 4yrs old plus. Please note the place has been renovated and completely upgraded.
The shuttle from the airport runs about every 20 – 30 minutes. Very close to the airport.
The lobby is very fashionable and inviting. The line wasn’t too long and the staff were friendly and helpful.
The room was a king with mini fridge, flat screen, cabinets for clothing and clean bedding with bedbug protective mattress cover.
The bathroom was clean with minimal amenities (shampoo/​conditioner) and fluffy white towels.
The Ted’s restaurant in the lobby was actually decent with a nice selection of wines and other adult beverages. The little quick store/​shop was perfect and open 24hrs. I was able to get fresh juice, fruit and yogurt doe breakfast because I left before breakfast was being served.
I travel frequently and am not a huge fan of hotels but would definitely stay here again because of the price, comfort and location.

We stayed at the Ramada Plaza Newark over a month ago when United put us up here after we missed our connecting flight. The stay was fine. However, I left my sunglasses there when I was in a hurry to leave for a 6 am flight the next morning. I called the hotel when I realized my mistake and they told me I would need to create and pay for a FedEx shipping label and schedule a pickup so I did. After not receiving any package after 2 weeks, I called again. They still hadn’t shipped the package. I asked them to please schedule a pickup with the local FedEx since I had already paid for a label. It’s now been over a month since my stay. I have left messages with the general manager and with worldwide customer service. No one has bothered to call me back or even apologize. I have now lost my sunglasses and an additional $ 20 in shipping to this ridiculous excuse for a hospitality team. I worked in hospitality and never in my life have my requests been ignored to this extent.

Terrible! We booked a room before we came, but we were told there is NO room available and have to wait until 2:00pm then can let us check in! We’ve been waiting more than 3 hrs here! Damn!

This hotel is beautiful.
Quick service after being sent here from Newark airport after 11:30 pm. The service was exceptional. Food was adequate and reasonably priced. The room was very clean, air conditioning worked very well, and the beds had soft, clean sheets and plenty of comfortable pillows. Basic necessities were provided, including toothbrush and toothpaste. We were without our luggage so this was very much appreciated.
Thank you very much for providing such a wonderful service, and Any time I need a hotel in Newark, I’ll choose this one.

While there is absolutely nothing remarkable about the Newark Airport Ramada, I had a perfectly adequate, if brief, stay last night.
I was put up here by United after missing a connection. I arrived late with a packed shuttle of other bleary eyed, disgruntled passengers. The hotel staff got our vouchers processed and everyone checked in quite quickly, despite the large group arriving all at once. I was greeted with a smile and an offer of a wake up call.
I traded my oh-​so-​generous $ 14 United meal voucher for about 2/​3s of a beer and a burger at Ted’s, the hotel bar & grill. Service wasn’t particularly chipper or attentive, but it wasn’t busy so it was quick enough and the food came out quickly. Maybe the best thing that happened to me all evening — the burger came out a pink and relatively juicy medium rare, like I ordered. Most of the beers on tap are your standard macrobrew swill, but they had a couple okay, local options.
My room was clean and fully stocked with what you’d expect; basic toiletries, towels, a coffee maker. I slept fine, didn’t have trouble with noise, didn’t have any issues with bad smells or mess.
Overall: no hassle (beyond missing my flight), no problems, but I wouldn’t jump at the opportunity to stay here again. So, perfectly adequate for a comp’d airport hotel.

No stars for this one. Terrible service… no explanation of amenities, how to get to room, etc. We booked this room, 1 king bed, more than a week ago. What we got was 2 double beds and bad attitude. Went down for breakfast, sign read 12.95 but was informed that without a voucher the cost would be 14.30. False advertisement. Not again.

IF UR BLACK, DONT COME TO RAMADA…
BLACKS ARE TREATED AS IF THEY DONT EXIST… UNLESS UR DRESSED IN SUIT AND TIE… NOW I OWN A TRUCKING COMPANY MY 2016 KENWORTH BROKE DOWN HAD to put in shop for 2 days r so, decided to stay at Ramada and relax… well dressed in levis. tank top, fly kicks, 400 beats wireless. 300 dollar moto360 another pair beats arond neck, like dam my headphones cost more than ur suit, ur rent for the month, but upon check in i was looked over, and everyone else was asked how can i help u. Finally after waitin 30 min i spoke up… next morning same thing at restaurant, i sat at bar an hr noone ever said a word to me, so i went to hostess and she says well if u wanna order it and pay then take to ur room and eat i can take ur order, im like o ok cool then,… today 5.20 walking down stair well, ugly African woman pop open door on 7 floor hollain i c u i c u, i drop wings on stairs i goto front desk to let them know they need clean up and what happened they say i need talk to some guy so i go outside to smoke my cig, come in and guy says so y is the wall wet i say shiiiit idk my reason in talking to u is i dropped wings in ur stairwell and i aint picking em up ir housekeeper scared shit outta me, he says well when other manager get her we gone look at camera i say wtf does this gotta do wit me dropping ate chicken wings and coming to tell u about, so then i go back up to room which i left water on in shower i open door to restroom the ceiling has pealed and fell all over floor i call operator and they send up another african which i believe is the husband to the lady scared me this mf say… umm u kno he smokes so probably smokee in tha room then leave water on, i say no i aint smoke in here i go outside everytime and i constantly spray air fresher cause i hate the dry air smell of this city so u aint smelled no dam smoke… anyways this hotel is some olé prejudice ass bs, and ill never stay at another ramada. …paris hilton here i come or double tree… ramada uall some prejudice pieces of, and my view out window is a prison, and a county jail this hotel sucks, nothing around here to eat except they restaurant and they dont like blacks unless in suits and tie…

Bad hotel. We came to a dirty room and they would switch us to a new room. The person at the front desk is rude. Don’t ever stay here

Waited over an hour at 1 a.m. For the shuttle back to the hotel after a long day of traveling. This is the only reason why you would stay at this hotel, for park and fly! Initial call from courtesy phone went unanswered, call with cell answered after many rings, was told it would be 5 minutes. Tried calling after 15 and was hung up on. Called back and was told it would be any minute. Came after 50 minutes of waiting with no apology or explanation. I suspect the driver was picking up his dinner as he had a bag that looked/​smelled like takeout. Furthermore gps to and from the hotel is a nightmare. Closed roads, detours… not the hotels fault, just FYI. Other than that it seemed clean and restaurant was decent, if you’re there for a different purpose than park &fly. Just wouldn’t stay there again for the 1 a.m. Debacle.

Looked very clean, very weird smell inside the room though. Makes a huge difference on how the cleanliness is perceived. Perhaps this is why I didn’t find it too comfortable.