Schilling-Douglas School of Hair Design, LLC

For a hair school, I was a little leery. A relative was raving about this place & I was visiting, thought to give it a try. The best move ever. I went in during their evening hours. Waited about 10 minutes, was greeted by a student named Tatum. She was personable, friendly, courteous, thorough, & most importantly she knew how to deal with my hair. I have natural hair with 2 different textures. She didn’t use extreme heat, no pulling, gave hair tips & all with a smile! Since my initial visit, whenever I am visiting the area, I visit Schilling-​Douglas & cross my fingers that Tatum is working. THANK YOU TATUM!!!

I stopped here on my way home from work one day because I needed just a trim. It was 2:50 in the afternoon. I went in and asked if they took walk ins. The woman at the desk said yes. She then said however, they have cut off times because they close at 4, so she said that they wouldn’t have time to style my hair. I said that was fine. She then said, but the students are already getting antsy for their break and that I could come back at 4:30. Seemed strange to me, like they really didn’t want to do my hair. I have really thin, easy to cut hair so it wouldn’t have been a big deal.

I did not want to go to my salon and pay $ 35 for a trim and my bangs to be angled back around my face (how hard could that be?) so I decided to go here. First of all, the girl who cut my hair had no social skill what so ever. She basically asked what I wanted and did not speak the rest of the time. She trims my hair, then goes for the bangs. Next thing I know she had hacked off my side bangs in a straight line, way too short.
I gave her the benefit of the doubt and asked her if she was going to angle them once they were dry. She said yes. She dried my hair and continued to cut in a straight line shorter and shorter until I asked her to stop. I understand that she is a student, but here is where I began to get really irritated. She asked her teacher to come over and look at it and not only did the teacher compliment her on my bangs that she had just butchered but the teacher began cleaning them up by cutting shorter in a straight line! I finally told them to stop cutting and that I would take it to my hairdresser to fix.
When I went to my hairdresser the next day, she informed me that the student had cut off not only my bangs but my first and longest layer. She tried her best to angle it (my hairdresser is an angel!) but it was hopeless. I’m writing this review in February of 2015, this incident happened in July of 2014 and my hair has still not grown back to normal.
Again, I understand these are students and that there is risk associated with going here (hence the reason I would never get my hair colored here). BUT I assumed they would be able to simply frame my face. I’ve learned my lesson and will never skimp on my hair again.