See’s Candies

Friendly See’s staff, always kind and generous with a sample. My favorite brand of gourmet candy through the years (been eating them since we were children).

While I love sees candy above all others this is a review about the rude staff experience. Come in and the one staffer on the floor is talking to someone in the back, no other costumers in store, glaces at me and continues her conversation, no hello or stopping to ask if i need help. I ask if i could try the new strawberry flavor (w/​white chocolate), was asked how many I want (to buy), no, I want to try it as my free sample, she glares at me as she gives me one then goes in the back of the store! I decided to wait for her since I wanted to actually purchase ½ lb mix (should have gone to another sees), was given the wrong candy (found this when I got home, major let down) feeling that she was distracted when a large group came in and were requesting their free samples while she was still assisting me. Then when I gave her cash she looked annoyed that she would have to do the math for change instead of a credit card doing the work for her. Truly not what I have experienced from Sees Ladies before and will avoid this store in the future.

Five stars due to Adam having great customer service, everyone else sucks and deserves zero stars.
Unfortunately, I can’t give zero, I will only go when Adam is there everyone else is rude and act like a sample is too much.

Walked into See’s, saw a candy labeled «Seegar», 1.9oz of pure chocolate in the shape of a cigar. had to have it for myself or for someone on a special occasion.
buys: «Seegar» (2.70)
–in a carousel of speciality items of sorts.
crumbs:
–got a free piece of chewy chocolate candle during checkout…
–also didn’t buy anything since no salesperson was not on floor when i wanted to buy.

Seems like all are clones and they sell the same stuff. What distinguishes each one is the service. We came in at the opening and the lady that helped us was very friendly and nice. I always wonder though, if you have to be like over 70 to work there!

It’s suprising that See’s Candies is still located here in the mall. They just opened one in Fremont by Whole Foods, figured they’d close this one but I guess not.
The place is very clean and it’s really as people say it, chocolate heaven! The store is small, but carries a wide variety of chocolates. They are pricey, but it’s See’s Candies so it’s to be expected.
The customer service here is great, 2 ladies running the shop and are very friendly. They give you free samples umpon request if you’d like to try some chocolate. They give you the sample of the day. It’s a nice treat for visiting the store.
Great to stop by when browsing around the mall.

Elena’s service attitude was not good when we asked her to pack ten boxes of half pound of chocolate. I was expecting they would love our business but she gave me the look and feeling that it was too much work for her. I am sorry to say that I do not plan to come back to this store and more.

I went to find some dark chocolate for a trip to the East coast and needed to stay away from Peanuts and Peanut Butter.
All ingredients were listed as well as «Contains traces of eggs, other tree nuts and PEANUTS». Are you telling me that your chocolate Walnuts and Almonds have Peanuts? Wonder how much money is put aside for hospital visits?
Don’t want to give a rating but can post without it.

Stayed away from the See’s for a couple of months… but HAD to have my ‘fix’ of dark choc almond clusters and choc lollypops.
With GREAT TREPIDATION… I stopped in the store today… ready to turn around and leave «pronto» … if I saw «Nazi» Mona.
Whew! WHAT a relief. The two staff persons working today were friendly, gracious and. HOSPITABLE. Kudos to both «BARBARA» and «ELENA» for the OUTSTANDING and FRIENDLY SERVICE they provided.
It was a pleasure to do biz with See’s at Newpark Mall (today!!).

See’s Candies is See’s Candies. Doesn’t matter which location you go to. With that said, this review is on the employees at this location, not the candy. I don’t normally go to this location, but I went to this New Park Mall location today and there was like 6 employees working. 6 employees at once? I’ve never seen that at See’s. With that said, how is it you have 6 employees working, yet the line was slow as molasses? No pun! There was 6 of you, one employee to the left as soon as you walk in offering samples. My friend asked her what kind of samples and she only had 3 and they all sounded nasty. No thanks! Then there was 3 or 4 behind the counter and the door to the back room was open and there was 1 or 2 employees back there. Makes no sense to have so many employees working in the small ass store and yet I have never stood in line at a See’s Candy that long in my entire life. Back to the lady at the front offering samples. She offers my friend chocolate with nuts and he tells her he is allergic to those nuts. Then she says all the chocolates have trace amounts of nuts. Um, there is a big difference between a trace amount and eating whole freakin nuts lady! So my friend tells her I know. I just can’t eat chocolate with whole nuts, but trace amounts are fine. Then she says well you are more than welcome to stand in line for chocolate without nuts. So my friend tells her thanks for stating the obvious and we proceed to the line. What a rude #$%^. So we get in line and it’s not moving for like 5 minutes. Seriously? How does a line not move for 5 minutes? It’s Sees Candies, not 6 Flags. We wait and wait and my friend finally decides to say something to one of the ladies. Then she calls another lady to help us. Um, why did we have to say something in order for you to do that? There was like 5 more people behind us and we’re all waiting. 3 of you behind the counter and you have to call a 4^th to get the line moving. Pretty lame ladies! There were two behind the counter that had attitudes too and of course the one at the door giving samples. Work on your customer service ladies! Never had a single issue at any other See’s Candies in my entire life!

Came in to pick up a few shipping boxes for my previous purchase. The elder lady working at the counter was super de-​duper sweeeett! And she gave me samples to go and reminded me not to let it spoil my bfast :)

Thanks to the two employees who told me how to blend 2 pieces of candy to make it taste like a piña colada. Super helpful! So sad there’s only this Sees left in our area. Usually pretty quick service but then I go during the week in the middle of the day.

When I go shopping at the mall I usually walk right past see’s, because I am a boarder line diabetic, I went in this time knowing i’m not suppose to by candy, but I found they sell sugarless chocolate! Who knew! I will be going back on a frequently to get my fix of chocolate!

I grew up on See’s Candies… from the 3 for 10 cent flavored candy sticks back in the day to assorted lollipops to the real «good stuff»: the one pound box of assorted nuts and chews that seem to be the perfect default gift for any occasion.
On my recent trip back to the Bay (they don’t have See’s on the East Coast… boo!), I personally hauled back four pounds of See’s nuts and chews in my carry on luggage. I brought a box to work and they were demolished in ten minutes flat! Maybe even less. Everyone was gushing about how they had not had chocolate like that in «a long time»…or maybe ever.
Tons of variety! I think in all my years of being a See’s connoisseur, I still haven’t managed to try them all. Maybe it’s because I tend to steer toward my favorites: rum nougat and the scotchmallow. On my most recent trip, the guy at the counter told me that if I heat the scotchmallow up for 10 seconds in the microwave and put it between graham crackers, it is the *best* s’mores ever. I don’t doubt it. So that brings me to the service. Always friendly, efficient and they provide samples galore… with a smile.
The only thing that could be done better is a chocolate directory/​description in the prepackaged boxes.
Hands down the winner when compared to Godiva (and not to mention way cheaper at $ 17 per pound)! Quick tip: you can even score them cheaper if you purchase the gift certificates at Costco!
I love me some See’s.

Admit it. You walk in and out of this store just for the samples.
I think we all know how good See’s Candies are, and there isn’t any other brand of chocolate that can beat theirs, especially not the truffles. Sorry, Whitman’s, you’ll never even come close.
This is by far my favorite retail location, though many can argue that they’re the same. The ladies who work here are extremely nice, and they’re very patient every time I’m there to pick up some chocolate. I’m VERY indecisive when it comes to these, and they never rush me. I’ve been to locations where when I ask for suggestions, the associates roll their eyes on me and expect me to only be there when I know what I want. Not the ladies in this location, though. They would be more than happy to help you customize your own chocolate box as long as you ask. Most of all, these ladies retain their old fashioned sales style and never pressure you to sign up for «e-​mail lists» or «text updates.» A «Thank you, please come again» is all I want and exactly what I get.

After years of going to this location and experiencing grumpy customer service from old women who are clearly unhappy working in an environment in which they surrounded by chocolate, I was pleasantly surprised to be greeted and helped with a smile recently as I purchased some See’s Candies gift boxes.’
I was also treated to not just one, but two, free samples of chocolate on my way out! What a nice surprise.

My go-​to spot to pick up chocolates as gifts. Stopped off here recently to pick up some V-​day gifts. Always look forward to the chocolate sample, I get grumpy if I don’t get one.

Ehh… come on now ladies, you’re surrounded by chocolate and you can have as much as you want to sample!
You’d think these women would be in a little bit of better mood, sheesh.
I made a quick pit stop in here the other day to grab a ½ pound box of chocolate covered cherries.
I was not at all pleased by the customer service. That was a big letdown. Typically, the customer service of the See’s workers is at the very least up to par, but on this day at this location, they failed miserably.
It was Tuesday May 17^th.
First of all, I have been a fan and a loyal patron of See’s for YEARS. I know the chocolate and I know the perks.
You are allowed ONE FREE SAMPLE of whatever your little heart desires. My heart usually desires the Apple Pie Truffle or the Raspberry Buttercream. Mmmmm.
Of course, they have the box of samples from which they distribute, but if you request a different chocolate, your request will be honored.
Mine was denied for the first time in maybe 15 years.
First things first, the store was empty when I walked in. There were two ladies working. Neither greeted me or even gave half a smile.
I saw two sampled candies already on the counter, obviously from other customers who did not want them and the worker tried to re-​sample one of them to me. That’s when I asked if I could please sample a Raspberry Buttercream. She said, very rudely, «Here’s a Raspberry Truffle. That’s what I have in my sample box.»
I didn’t even argue with her. I figured I would give it a shot since I love chocolate and I love raspberry, besides, truffles are supposed to be the most flavorful of all. WRONG.
It barely even tasted like raspberry, in fact, I took a bite and exclaimed, «This isn’t a Raspberry Truffle.» I had to go to the truffles and match the stripes on the chocolate for myself.
I began my order, I already knew what I wanted. It wasn’t for me, so there would be no Raspberry Buttercreams or Apple Pie Truffles going into my box. :’(I stood in front of the dark chocolates, my fave, to see if it would be worth stuffing myself with at least one Scotchmallow, maybe two or three, in a little bag for the trip to my grandma’s, but when I began placing my order, and was still pondering whether or not to snag a few extra pieces for myself, I was rudely interrupted and deterred from ordering anymore candies than what I originally planned to go in for.
As I stood in front of the dark chocolates mesmerized by their thunderous dark chocolate goodness, I spoke, «I’d like a half pound box of Milk Chocolate Cherries.»
Then my chipper old hag of a candy woman was so helpful as to state, «First of all, you’re standing in front of the dark chocolate. The milk chocolate is over here.»
Wow.
Really?
I’ve been scarfing down chocolate my entire life, I THINK I know the difference. I was irritated, but I didn’t want to piss the old wench off because I didn’t want her to serve me some sneezers. I simply responded with my order again, «I’d like the MILK CHOCOLATE CHERRIES.»
Again, the old bat tried to demean me, «You mean the Cherry Cordials?»
Pssh. Shows how much she knows or how little she can read.
I know what they are, but I also know what they are called.
MILK CHOCOLATE CHERRIES.
It’s on the little card in front of them on the dish.
The word «Cordial» never appears.
The woman was just so snotty and rude.
Not to mention lazy.
There were two of them working that day, and I had to be the one to pick up the broken fingernail laying in front of the glass.
How disgusting.
I know she can’t see her feet, but she could have seen the fingernail through the glass, afterall, IT IS TRANSPARENT.
The whole experience really rubbed me the wrong way.
To top it off, when I was leaving, the Newark PD was in the parking lot taking statements from people who had their vehicle stolen from the parking lot as they were shopping on a mediocre Tuesday afternoon.
Newpark is bad news, and by the looks of it, Fremont and Newark are just as scummy.
The whole area looks like crap.
I’m glad I don’t live there.
I would recommend not shopping there either.
The only reason I am ever-​so-​graciously awarding two stars as opposed to one is because See’s really does have delicious candies, you’ll just never know because the old hags working there won’t let you sample them unless it’s in their box despite the fact that corporate policy states to sample ONE of the customer’s choice.

Love the CHOCOLATES and the customer service! =)
This place is always clean and organized like it should be.
Every time you buy something from them, you get a sample from them, what a deal, eh?
It’s DELICIOUS and VERY TASTY! =)
It’s best to come here a week early, if you want to give it as a gift during the holiday times.
Somehow, the sales have older women working here, not that many young people work here. I wonder, why?
Is the company discriminating young people? I hope not, but I think they are…
What I always buy are their LOLLIPOPS… Yuuuuummmmmy!
Very addicting and all of the flavors are fabulous!

My family loves receiving a box of See’s Candies during the holidays. The nut and chews box is pretty tasty since we’re not chocolate lovers. I received a gift certificate, and decided to customize a 1 pound box for my mom’s birthday present.
The candy representative was so nice! As I went back and forth in picking candies, he patiently waited for me to decide what I wanted. A one pound box contains 21 pieces, but the total purchase wasn’t quite 1 pound yet. He placed the rest of the candies in a small bag.
I tried a sample of a white chocolate divinity and it was pretty good! The box contained mostly the white chocolates, some apricot ones, and several nut candies.
The store had plenty of gift boxes available. There was a sale going on right now. Happy Candy Shopping!