The Finish Line

Place was very, Staff was very helpful! Thanks Christian! Bought a pair of shoes and he helped me order a pair online! And helped me put on the new shoe inserts in!

Came to this store a few weeks ago to buy some of the college gear that was on sale 2 for $ 40. One of the employees that was working at the time was Catherine and may I say I have never seen someone who was truely dedicated to customer service. She was amazing and helped me the entire time and did not even hesitate to check the back for another size of a sweatshirt i was looking for. She was the only one that I noticed that was checking on everyone in the store and making sure they were finding what they were looking for. Most def coming back because of Catherines amazing customer service! :)

Good customer service and wide selection of shoes.
Recently went here to buy some Roshes for gifts.
What I loved about my shopping experience here is that before finalizing the transaction, the cashier double checked every single item to make sure no mistakes were made. I know that should be an obvious and regular procedure in retail, but it’s rare for people to pay attention to detail in order to prevent mistakes.

Half ass customer service. The workers there did nothing for me when I got there besides greet. I was looking for running shoes and no one came over to ask if I needed help or needed to get one in my size. I had to walk to the counter to ask for my size and even then the worker wasn’t helpful in getting me my shoe.

Worst effin customer service ever! I bought a pair of nike shoes and i only tried it on at the store, it was actually the last pair and i had the one on display, i never worn it before because at that same day, i bought another pair inside macys finish line and at the same day i wore it for work. And i didnt get to return the other one because i was running late for work. So today i went to finish line at newpark and tried to return it. Guy said it was worn and he can only give me store credit. Wtf? His name is LOGAN. Worst employee ive ever encountered. Why would i fuckin lie? My receipt is there and everything. Hate him!

I needed a new pair of workout shoes and this was when I was first starting to run so I needed good running shoes. I had no idea which ones to chose so I figured I’d just ask. They were pretty busy but I was lucky enough to be seen by this young blonde guy. He did tell me his name but I actually forgot… sorry! Well he was super super nice and informative. He even offered to measure my foot because I told him that I sometimes wore a 7 and sometimes a 7 ½. I like shoe salesman who think outside the box. For example he mentioned a specific pair of tennis shoes and when he came back he said he only had those in a 7 but then brought a different 7 ½ pair that he said was just as good as the other one except in different color. So, it’s not like those snobby salesmen who just because they don’t have your size, they don’t bring anything out and then you have to keep guessing on what other shoe you want to try… idk. Well, not only did I buy the pair of tennis he suggested but I also bought a pair for my son because at the time they had a buy one get one half off special. Now that’s what I call service!

I came here again today to continue my quest to rebuild a new collection of Jordans. This place was not busy at all, so the service was very quick. Just my luck, I was able to pick up the last pair of Jordans they had to my collection. It was a in and out transaction. The sales associate who helped was very friendly. Any more reviews I do for shoe stores, I may start reviewing purse stores. Umm, I mean satchels! =P jk.