Kohl’s

I’ve never been particularly fond of this store, but today I had a $ 10 coupon so decided to stop in after having first shopped at Target for some summer clothing.
Target was a joy to shop in. .. all of the racks were organized, sizes lined up in order on correctly marked hangers, nice variety, and Size Extra Small in nearly every style. I purchased three items and went across the freeway to Kohl’s.
The store in every department was a huge mess! I finally got so frustrated that I left and don’t plan to return. Hangers didn’t match the size of the items, things were falling off the racks, couldn’t find any Size Extra Small, and the checkout clerk was rude and crabby. The item I was purchasing was on a sale rack but she said it was the full price. I was so unhappy at that point I didn’t even wait for her to walk to the rack on the other end of the store to verify what I told her. Decided I didn’t want the item anyway.

I can never find an employee and the lady in the kids section is sooook unhelpful ! There’s always a Long return /​customer service line with no sense of urgency from employees. I can usually find a good deal and it’s a large store.

Thank you Cheryl for taking excellent care of us! By far my best experience at kohls. I live in Camarillo and was debating between Ventura or Newbury location. So happy I chose Newbury!

Kaitlyn at the cash register was amazing. So helpful with what discounts were valid and what we can earn with how much we can spend. She is amazing.

I will never go to that Newbury Park Kohls again. I was accused by the manager Jeanne that I am a con artist!!! Lauren the other manger didn’t step in the diffuse the situation. She just stood behind a register a watched the whole thing go down. I was extremely embarrassed because there were other customers around when she’s accusing me. She called me a con artist several times and I was upset, humiliated, and shocked. Yes, I am in the wrong for yelling but Jeanne also said you can keep on yelling because you look like a f**cking idiot. What type of service is this??? Jeanne at one point asked me am I going to do? Throwing her hands up. She said it was her last day so she really didn’t care. I used to be a manager in retail and I am extremely shocked that Lauren didn’t do anything but watch. I asked for the store manager’s info and of course that was not given. Never again will I go into that store!!!

I seriously cannot believe what a mess the shoe department is these days. I went in there last week and saw that it was a mess so I didn’t even bother. I thought maybe they just had a busy day and needed to get it straightened up. So, yesterday, needing to buy some new walking shoes, I decided to check it out again since I have a coupon for –15%. What a disaster. I’ve never seen a Marshalls or Ross look this bad (and they’re usually pretty bad but you expect that in those kinds of places). In one row, there was ONE pair of shoes on display on top. I actually liked those shoes but it was not marked with any description. So I started digging through the boxes down below but never found that particular shoe. The boxes of shoes had no rhyme or reason to their organization. One row was full of orange Nike boxes but no 2 models were together. If I happed to look into a box and find something I wanted, trying to find that same model in my size was nearly impossible.
I tried to find a way to write the corporate office about this — no luck. They must’ve gotten tired of all the complaints ’cause there’s no way to write to them about a given store’s condition.
The manager of this store should be written up then fired if things don’t improve. And the regional manager in charge of this store should get a clue. The sale rack at Big 5 in the ghetto is WAY more organized than this store’s shoe department.

I’m so mad my phone says these guys are open till 11 I get there at 10 25 and the front doors are locked and I could see people ignoring me and my loud knocking. Al I was trying to do is return a watch.
Originally one star but then i came back the next day and I have to give three due to the amazing customer service from one of the cashiers Annmarie. She was so great she helped me out so much she alone is the reason why I will come back.

I had previously written an amazing review of this store. Kohls used to be the best as far as deals and customer service went. However, that has all drastically changed. To say the new store manager is cold and nasty is an understatement. She is terrorizing the store and stands by the cashiers like a prison guard. Long gone are the days of using more than one coupon even if doing separate transactions or getting back in line and waiting again. She is horrible and has made shopping here a nightmare. I will no longer be stepping foot in this store after years of frequent shopping there. There are too many competitors to give repeat business to a store that no longer values it’s customers or employees.

Clean store, well stocked, friendly people.
I went in to buy some levis jeans and couldnt find a listed price, only a buy one get one half off signs on all the jeans. Sounded like a good deal so i picked up two pairs instead of the one i came in for.
When i was getting rung up i had to say at least 4 times that i didn’t want to sign up for a kohls charge card, despite the 20 percent i would save, etc. When i got to my car i realized i didn’t even know how much i’d just spent because i had to answer so many questions about memberships. The first pair of jeans was 58 dollars, so i looked on my phone and found them at macy’s for 39. Two pairs at macys would be cheaper overall than buying two pairs at kohls even when the second one is half off.
I went back in and explained that they were cheaper at macy’s, and they started telling me that if i signed up for a kohls charge card it would end up being the same.
Returned both pairs, headed to macy’s.

Changing review. Customer service is the worst. When you manage to get a person on the phone they’ll outright lie and say problem will fixed within 24 hours — probably because the customer service person knows it is unlikely to get same person twice. A month to resolve an item their vendor lost is ridiculous. Problem easily avoided — do not shop Kohl’s online

Always a good deal at kohls. Many brands to choose from. Woman’s selection is better than the men’s. Coupons in the mail often for 15−30% off. Kohls cash, Black Friday get $ 15 for every $ 50 spent. It’s was pretty controlled for being Black Friday. I was able to get what I wanted. Lots of parking. Unless it’s back to school time or black Friday this store is rarely overcrowded.

This place is a disaster. The merch is so dug through and never reorganized by staff so it’s impossible to find what you are looking for. There is no staff to assist you so you are forced to dig through piles of clothes to try and find a size and style. Def won’t be coming to this over priced flea market again.

I was so disappointed to visit this store tonight. The store was a complete mess! I found a pair of shoes I loved, but there was only one box my size and only one show inside. I wasn’t about to try looking for it! During the wait in line, one of the employees remarked, «I guess we’re going to be here all night!» She seemed to be really short with the customers she was working with. As it was closing time, another employee was letting customers in the store! I’ve never been this disappointed at shopping at the Newbury Park store!

I really enjoy going to this store. Today I got a great deal. The customer service rep gave me an extra $ 10 off. Than he sold me on getting a Kohl’s card and I got an extra 15% off my purchase. My items for $ 45 I got for $ 25. Super satisfied.

Around Christmas I really hate fighting the crowds and finding parking at the malls over and over again. Kohl’s is shopping worthy for a few reasons– tons of stuff on their website, avoid the malls, and Kohl’s cash is offered a couple of times a year which really does get you free stuff.
What I have purchased from Kohl’s in the past– photo frames, fashion jewelry, NCAA fan merchandise, a Keurig coffee maker, a pair of summer wedges, and a handful of clothing items that don’t have a long life, but satiate my trendy urges for a season.

Gotta love the deals!

I find this a great place to get good, basic work clothes — and it’s very economical! I was looking at dresses at Macy’s and Nordstroms and found a lot of the designs too busy and impractical — and for the price, I’d really have to love what I’m buying. Kohl’s had just what I was looking for: nice looking clothes that fit well, look good, and don’t break the bank.

I don’t usually find a lot here that I can wear, but they were having a sale, and on the flyer I saw Fiesta Ware. So I was able to get a few pieces and save $ 10 off the regular price. I was a happy camper.

When this chain of stores first opened, I had no use for them. I thought, what’s all the fuss about? Then I started to investigate, first the handbags, then jewelry, then the home décor and kitchen depts. Well, add in the coupons, and especially the sales, and I fast became a fan. The reason for only 3 stars is because I’m not totally sold on their clothing depts., but all the others, I love it, and I’ve gotten some really great deals over the years. I especially love all the stuff they get in for the holidays… takes on a whole new flavor.

Overpriced if you don’t have coupons (which I didn’t today). I bought some bath towels today and the cheapest ones were 7 bucks per towel. I was sadly disappointed to find that Target had similar towels for $ 3.99.
Besides that, the store doesn’t really have much to offer. I didn’t really know what to expect. It’s mostly clothes with a small corner of kitchen knick knacks and some random accent items for the house.